New Bookings 0203 897 1185
Alcudia, Majorca, Balearic Islands
Cales de Majorca, Majorca, Balearic Islands
Calella, Costa Brava, Spain
Kusadasi, Aegean Coast, Turkey
St Julian's, Malta
Playa de las Americas, Tenerife, Canary Islands
Marmaris, Dalaman, Turkey
Hurghada, Red Sea, Egypt
Olu Deniz, Dalaman, Turkey
Albufeira, Algarve, Portugal
Costa del Silencio, Tenerife, Canary Islands
Benidorm, Costa Blanca, Spain
San Antonio, Ibiza, Balearic Islands
Pefkohori, Halkidiki, Greece
Puerto de la Cruz, Tenerife, Canary Islands
Playa Blanca, Lanzarote, Canary Islands
Albir, Costa Blanca, Spain
La Oliva, Fuerteventura, Canary Islands
Benalmadena, Costa del Sol, Spain
Side, Antalya, Turkey
Ialyssos, Rhodes, Greek Islands
Lloret de Mar, Costa Brava, Spain
Lara Beach, Antalya, Turkey
Theologos, Rhodes, Greek Islands
Ayia Napa, Cyprus
Costa Teguise, Lanzarote, Canary Islands
loveholidays understands and respects the importance of your privacy and we are committed to safeguarding
your personal information.
Any personal information you provide to us including and similar to your name, address, telephone number and email
address will not be released, sold, or rented to any entities or individuals outside of loveholidays except
where required by us to process your booking and to ensure that your travel arrangements run smoothly and meet
your requirements. Our representatives may sometimes follow up, either by e-mail, phone, fax or mail, to people who
have registered their details and we may periodically send promotional e-mail about new products, special offers or
other information which we think you may find interesting using the e-mail address which you have provided.
We take full responsibility for ensuring that proper security measures are in place to protect your information. We
must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator,
airlines, hotels, transport companies etc. The information may also be provided to security or credit checking
companies, public authorities such as customs/immigration if required by them, or as required by law. We may need
to disclose our customer list including any personal information relating to you to a third party who acquires or
attempts to acquire all or substantially all of the asset/ stock in our company or our website.
Where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination
may not be as strong as the legal requirements in this country. We will not however, pass any information onto any
person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to
us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the
relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent
to this information being passed on to the relevant persons.)
Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to
them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your
booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you
would like to see it.
All credit card information and personal information is encrypted as it is passed between your browser and our
website. When you make a booking your initial payment is cleared using the information you provide. Your credit
card number is not held in our database. All encryption is performed using at least 128 bits making it virtually
impossible to decrypt without the necessary decryption key.
To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security,
we may monitor and/or record: (1) your telephone calls; (2) customer activities using CCTV recording equipment in
and around our premises; and (3) customer transactions and activities on our website. All recordings are and shall
remain our sole property.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used
these links to leave our site you should note that we do not have any control over that other web site. Therefore, we
cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites
and such sites are not governed by this Privacy Statement. You should exercise caution and look at the Privacy
Statement applicable to the website in question.
You are entitled to a copy of your information held by us. If you would like to see this please ask us. [We may make a
small charge for providing this to you].
If you do not agree to our use of the information as set out above, you should inform us as soon as possible by
writing to us at loveholidays, The Triangle, 4th Floor South Side, 5-17 Hammersmith Grove, London, W6 0LG.
In accordance with the Data Protection Act 1998, you may ask us in writing for a copy of the information we hold
about you (for which we may charge an administration fee) and to correct any inaccuracies in your information. We
aim to respond to you within 21 days from the date of request.
You can also choose not to provide us with some of the information we request, however as a result we may not be
able to complete your booking.
Subscribers can opt out of receiving further information from us at any time. You will also be given a fast and easy
option of opting out on all communications.
Please note that in order for us to provide you with optimum service, we use ‘Cookies’ on our website.
What are cookies?
A "cookie" is a small data text file that is placed in your browser and allows loveholidays to recognise you each
time you visit this site (customisation etc). Cookies themselves do not contain any personal information, and
information between websites owned by loveholidays. Cookies will typically contain the name of the domain
from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique
Two types of cookies are used on this web site - session cookies, which are temporary cookies that remain in the
cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your
browser for much longer (though how long will depend on the lifetime of the specific cookie).
Cookies allow us to obtain information regarding users of our site which essentially helps us to provide you with a
better user experience and tailor our services to your individual needs. We may collect information such as your IP
address, online activity, web browser details and online activity. We will not however collect or store any of your
passwords or other highly sensitive data.
By using our website with your browser settings adjusted to accept all cookies, we will take this to mean
technologies as described in this Policy.
Most browsers have options that allow the visitor to control whether the browser will accept
cookies, reject cookies, or notify the visitor each time a cookie is sent. You may elect to reject cookies by adjusting
your browser's settings, but doing so will limit the range of features available to the visitor on our site and most other
We use the following types of cookies on our website:
By using our website, you agree that we can place these types of cookies on your device.
Further information: to find out more information about cookies, please visit www.allaboutcookies.org.
As our privacy statement may change due to developments in the law we encourage you to re read this from time to
time so you are aware of any changes in how we gather and use your personal information. Any changes to this
Policy will be either posted on our website, brochure and/or made available on request.
Last Updated: March 2015
When you visit our website or send e-mails to us, you are communicating electronically. We will also communicate with you
by e-mail. You agree that all notices, agreements, disclosures and other communications that we provide to you electronically
satisfy any requirement that such communications be in writing.
By using this website, you warrant to us that:
All content of this website (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data
compilations and software) is our exclusive property or that of our content suppliers (if applicable) and is, unless specifically
stated otherwise, protected by copyright or similar ownership rights. It is published by us and may not be reproduced other
than by downloading and viewing on a single computer and/or printing a single hard copy, for private purposes only. It is not to
be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written
consent. All rights are reserved.
The trade marks, logos and service marks shown on our website, unless otherwise specified, are our intellectual property. No
rights are granted to use any of them without our prior written consent.
All bookings made on this website are subject to our booking conditions in addition to these Conditions. We recommend that
you read our booking conditions carefully and print out and keep a copy of them for your future reference.
We are an English registered Company. Our business and the services we offer are governed by the applicable laws of
England and Wales except where otherwise stated in our booking conditions. No warranties, promises and/or representations
of any kind, express or implied, are given as to the accuracy or completeness of any of the material or information contained
on this website (in accordance with English law or with any laws of any other country) or as to the nature, standard, suitability
or otherwise of any services offered by us or on our behalf.
We shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential
or other) which arises, directly or indirectly, in connection with this website.
The information contained on this website may contain technical inaccuracies and typographical and other errors. The
information on these pages may be updated from time to time and may at times be out of date. If any price or other
information is obviously incorrect, we will not be bound by it. You must ensure you check all details of the chosen
arrangements (including the price) with us at the time of booking.
Occasionally, we may upload traveller reviews, blogs and recommendations on to our website. Such reviews and blogs are
the personal opinions of the author of said content and not that of the Company. We take no responsibility and accept no
liability in relation to these reviews, blogs, recommendations or other similar content on the website, or any resulting acts,
omissions or losses incurred.
This website may contain links to other websites. Except where they belong to us, such other websites are not under our
control or maintained by us. We are not responsible for the content of such websites. We provide these links for your
convenience only but do not monitor or endorse the material on them. We cannot accept any liability in relation to any such
other websites or in relation to any material or information appearing on them or which you may otherwise come across after
leaving our site by way of a hypertext link or any other means.
This website or any part of it (or any websites that are linked to this website) may not be compatible with your browser or
computer configuration and we make no warranty that it is. We make no warranty that your access to our website will be
uninterrupted, timely or error free. It is your responsibility to ensure you carry out sufficient checks (including virus checks) to
satisfy your particular requirements.
Occasionally, we may allow users to upload comments, videos, photographs, reviews, blog entries and other material in
relation to travel or other holiday services. Where you upload such materials, you disclaim any proprietary or other rights you
may have in the materials, and agree that such materials can be freely used by the Company for any reason whatsoever,
without your permission.
You agree that, at the date of posting, the material submitted by you is appropriate and accurate. You warrant that the material
is not misleading, defamatory, untrue, malicious, offensive or abusive. You agree that you will not post any information or
material that is owned by another third party without their express authority to do so.
You agree to indemnify the Company for the full amount of all damages, losses, costs and expenses in (including legal costs)
in relation to claims brought by any third party against the Company arising out of or in connection with breach of these
Conditions in relation to the materials.
The Company reserves the right to refuse to post or remove (without notice) any materials for any reason at its sole
Law and Jurisdiction
Access to this website is conditional on your agreement that all information contained in it and all matters which arise between
you and us will be governed by English law. Access is further conditional on your agreement that any dispute or matter which
arises between you and us will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any
If any exclusion(s) or limitation(s) contained in these Conditions is found, in whole or part, to be unlawful, void or for any other
reason unenforceable for any purpose(s), that exclusion(s) or limitation(s) or the part(s) in question shall be deemed
severable and omitted from these Conditions for that purpose / those purposes. Such omission shall not affect the validity,
effectiveness or enforceability of the other provisions of these Conditions.
We may alter these terms and conditions at any time. If we do so, all subsequent use of our website will be governed by the
newer version. You must check these terms and conditions regularly.
Updated: March 2015
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loveholidays acts as an agent in respect of all bookings made on our website or by telephone. For all bookings, your contract will be with the applicable Service Provider of your chosen Arrangement (who may be the principal or the agent of the principal) and loveholidays acts only as an agent on their behalf. We do not create or organise package holidays. All package holidays available through us are organised by third-party Service Providers on whose behalf we act as agent and where flights are included, protected under their ATOL. Where you book certain flights or a flight and hotel product, it is protected under our ATOL (10989) but we still act as an agent on behalf of the applicable Service Provider. All the Arrangements are priced independent of any other Arrangements booked at the same time and creates separate contracts directly between you and the principal of each Arrangement. Please see our Agency terms and conditions for more information. loveholidays site map.
When you book certain flights or a flight-inclusive holiday with loveholidays.com, you can trust you are fully protected under the ATOL scheme. You will receive an ATOL Certificate confirming what is ATOL protected, where you can get information on what this means for you and who to contact if things go wrong. Please see our Agency terms and conditions for more information, or for more information about financial protection and the ATOL scheme go to: www.caa.co.uk/atol-protection/.
We want you to be safe whilst on holiday. For the latest foreign travel advice visit www.gov.uk/foreign-travel-advice.
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