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loveholidays.com tracks millions of prices every day to make sure we can give you the lowest price and most competitive low deposit holiday options every time.
If you book with us and within 24 hours of your booking being confirmed find your holiday on sale, and available to book, at a lower price on a UK based travel website, we will refund the difference to you, subject to the following terms and conditions:
If the price you have found abides by all of the above, simply email email@example.com
from the lead passenger's email account.
Remember to include your booking reference number and all the details above.
Why you must claim within 24 hours
loveholidays.com obtains the best live prices at the time of your booking. Prices do change minute by minute, and the costs may go up or down in the future, but when you book you are then guaranteed the price applicable at the time of booking. Some Service Providers (e.g. airlines and hotels) may reduce or increase their prices closer to departure or during sale periods, but loveholidays.com will have already paid the original price on your behalf. Therefore we can only guarantee a Flight-Plus holiday price for 24 hours because prices can go up or down by the following day.
Please note we cannot accept responsibility where you have failed to send us the information requested in the format required or where a URL from the site you are asking us to Price Match is no longer active, as it prevents us from viewing the comparison holiday.
We will review the details of your Price Match request and reply to you via email within 7 working days. Refunds will be re-credited to the original card used to make your online purchase within 14 days.
We reserve the right to modify or discontinue the Price Match Guarantee or restrict its availability to any person at any time for any or no reason and without prior notice or liability to you.
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loveholidays acts as an agent in respect of all bookings made on our website or by telephone. For all bookings, your contract will be with the applicable Service Provider of your chosen Travel Service (who may be the principal or the agent of the principal) and loveholidays acts only as an agent on their behalf, except where we state to the contrary in the terms and conditions.
When you book certain flights or a package holiday with loveholidays.com, you can trust you are fully protected under the ATOL scheme. You will receive an ATOL Certificate confirming what is ATOL protected, where you can get information on what this means for you and who to contact if things go wrong. Please see our terms and conditions for more information, or for more information about financial protection and the ATOL scheme go to: www.caa.co.uk/atol-protection/.
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