Atlantis The Palm

What's this hotel doing to help you have a safe stay?

• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Masks are available to guests
• Gloves are available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is available
• Property follows regional sanitization guidelines
• Property follows a brand or regulatory agency's sanitization guidelines
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• gap period enforced between guest stays 24 hours
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available

Room facilities

Make yourself at home in one of the 1539 guestrooms featuring iPod docking stations and LED televisions. Your bed comes with premium bedding, and all rooms are furnished with single sofa beds. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Food and Drink

The breakfast type is Buffet. The hotel has 17 restaurants. A snack bar is also available throughout the day. Evenings can be spent at the lobby bar.

Please note: The Half Board basis is valid only for dinner at The Shore and The Edge Restaurant.

All Inclusive

Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Other Information

Payment facilities include Euro/Master Card, Visa Card, Diners Club and American Express. Additional fees may apply for certain facilities, amenities or activities. The hotel requires all guests to provide a deposit on arrival.

Please note: There will be reduced facilities at the Atlantis The Palm during Ramadan.

Please note: The following attractions are closed from 16th March 2020 - 31st March 2020: Aquaventure Waterpark, Lost Chambers Aquarium, Dolphin Bay, Sea Lion Point, Kid's Club, Teen Zone, ShuiQi Spa and fitness centre. Full and half board guests will be offered a waived supplement at on-site restaurants Wavehouse, Bread Street Kitchen and Ronda Locatelli during this period. 

Guest check-in is at 15:00 hours.

Please note that as per the UAE Law you have to be 21 years old in order to check-in at the hotel.

However, if a 21-year-old adult (or older) is accompanying you during your trip, then you would be able to check-in at the hotel.