Company : Stone Group Season : 12 months (Villas 7 months)
Category : 5* Special category (+16 for adults only)
Location : 100.000 m2
Pension status : Ultra all inclusive
Floor : 6 floor Opening year : 2006 (last renovation 2014 )
Capacity : 476 rooms, 68 Villas
Credit cards : Visa, Mastercard, Eurocard, American Express
Pets : Pets are not allowed
Address : İskele Mevkii,07500 Belek / Serik – Antalya/Türkiye
Fax : +90 242 710 14 14
Telephone : +90 242 710 14 00
E- Mail : email@example.com : firstname.lastname@example.org : email@example.com
Call center : +90 850 850 70 70- +90 537 440 91 51
Website : www.stonegroup.com.tr
Distance to Airport : 35 km Transfer possibilities : Bus, taxi
Distance to Antalya : 45 km It’s coastal locaiton and qualities : Private sandy beach and pier
** Central air conditioner (Depend on weather conditions, hourly) ** Daily room cleaning and towel change, linen change at least 3 times per week ** All rooms are non-smoking.
** * A la Carte restaurants will serve our guests in case to reach specified number of reservations, operating dates and times will be determined by the conditions of the season. * According to the dress code being applied in our Hotel, quests wear clothes such as shorts, swimsuit, slippers could not be entered to the restaurants.
* Soft drinks consist of water and beer.
* It’s filled in once a day for free.
CONCEPT POLICY AND PROCEDURES
1. All beverages will be served by glass, bottled beverage service is not included in Ultra All Inclusive concept.
2. All beverages will be served to the table by the service person (except Breakfast).
3. Service person has the right to refuse to serve alcohol in case of a guest being heavily under the influence in order to maintain guests well-being.
4. A la Carte Restaurants are extra charged. Mezes, Blind, Basilico and Şark-i Restaurants do apply a service charge.Steakhouse, Eros and Arrigato do apply a menu set charge.
5. Our Guests are asked, not to enter the restaurants with swimwear, shorts or sandshoes.
6. Restaurants are open upon demand and weather conditions.
7. Luxury import drinks (12 years+ whisky, cognac, bourbon VSOP/XO etc,) and some import drinks are not inclusive.
8. The Minibar will be refreshed daily and includes softdrinks, water and beer
9. Room service is chargeable.
10. Freshly squeezed fruit and vegetable juices are for a fee.
11. There is no alcoholic beverages service under the age of 18.
12. Animation activities (place and times), food and beverage outlets (opening times and place) can change dependent on weather conditions.
13. Travel agency need a confirmation from hotel sales department before printing catalogue text. The Hotel is not responsible for any wrong information printed without approval.
14. All import drinks served are permitted by Customs Directorate. 15. Complimentary and chargeable services may be changed during the season dependent on the supply of some import and local goods.
16. According to the Turkish law regulation # 4207, starting from 19th of May 2008 it is strictly forbidden to smoke any kind of tobacco in common areas.
17. There are wristbands provided by reception for guest safety and also in order to use the hotel facilities.
18. It is forbidden to use iron, water pipe etc. in the rooms. In case of any damage of room materials the costs will be charged to the guests.
19. Hotel is for adults only (+16).
20. Adam & Eve 2. And 3. person reserves the right to make changes to the concept without providing any information to the institutio