Iberostar Grand Hotel Mencey in Santa Cruz, Tenerife, Canary Islands

Guests love...

  • Excellent

    Business Hotel

  • Excellent

    Luxury Hotel

  • Excellent

    Romantic Hotel

  • Excellent

    Wellness Hotel

  • Great

    City Hotel

What guests say...

  • Breakfast 4.7
    460 reviews
    ‘Tasty breakfast’
  • Location 4.3
    531 reviews
    ‘Great location’
  • Pool 4.3
    247 reviews
    ‘Great pool’
  • Vibe 4.3
    253 reviews
    ‘Awesome vibe’
  • WiFi 4.2
    26 reviews
    ‘Good internet service’

Good to know...

  • Pleasant hotel grounds
  • Friendly atmosphere
  • Nice building

When to go

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Iberostar Grand Hotel Mencey

  • 12Km to Airport
  • 7Km to Beach
  • Sun terrace
  • Fitness/spa locker rooms
  • Outdoor Pool
  • Free WiFi
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
2033 reviews

The Iberostar Grand Hotel Mencey rests in a residential area not far from the centre of the capital of the island of Tenerife, Santa Cruz de Tenerife. This serene and ... ... Continue reading

‘Great room. Tasty breakfast. Great location. Fantastic service. Awesome vibe. Good internet service. Great pool. Great wellness & sports facilities.’
Iberostar Grand Hotel Mencey in Santa Cruz, Tenerife, Canary Islands

The Iberostar Grand Hotel Mencey rests in a residential area not far from the centre of the capital of the island of Tenerife, Santa Cruz de Tenerife. This serene and stylish urban hotel with a spa rests in a colonial-style building and offers a relaxed atmosphere along with 261 spacious and cosy guestrooms and suites with ultra-modern amenities. Guests to the 5 Star Iberostar Grand Hotel Mencey can relax on marvellous beaches and explore countless attractions such as Aqualand in Las Americas and Tenerife's Zoo and Jungle Park, or just stay put and enjoy the huge range of facilities available in the Resort.

Getting to the Hotel: Tenerife North Airport (TFN) is 8.5km from the hotel and Tenerife South Airport (TFS) is 57 km from the hotel.

 Local Tips: The Hotel is just 50 m from García Sanabria Park and 5 minutes' drive from the ferry port with regular crossings to the other islands. There are several bus stops within 5 minutes' walk of the hotel.

Facilities

  • Air conditioning
  • Bridal suite
  • Car hire
  • Facilities for disabled guests
  • FREE WiFi
  • Garden
  • Gift shop
  • Lift
  • Newspapers (Additional charge)
  • Non smoking rooms
  • Non smoking throughout
  • Room service
  • Safety deposit box (Additional charge)
  • Shops (on site)
  • Soundproof rooms
  • Sun terrace
  • Terrace
  • VIP room facilities

Pool and wellness

  • Back massage
  • Beauty Services
  • Body scrub
  • Body wrap
  • Couples massage
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Foot bath
  • Foot massage
  • Full body massage
  • Hand massage
  • Head massage
  • Hot tub/jacuzzi (Additional charge)
  • Make up services
  • Manicure
  • Massage (Additional charge)
  • Neck massage
  • Outdoor pool (all year)
  • Pool/beach towels
  • Sauna (Additional charge)
  • Solarium
  • Spa and wellness centre (Additional charge)
  • Steam room
  • Sun umbrellas
  • Swimming pool
  • Waxing services
  • Yoga classes

Sports and leisure

  • Aerobics
  • Cycling/Mountain Biking
  • Diving
  • Entertainment Programme
  • Golf
  • Gym
  • Jacuzzi
  • Massage
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sauna
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Tanning Studio/Solarium

Entertainment

Room Only accommodation with options for Bed and Breakfast and Half Board. A delicious buffet breakfast and dinner is served at the Meneyes Restaurant along with the finest Mediterranean cuisine is served for lunch and dinner. A wide range of hot and cold drinks and snacks are on hand in the Lobby Bar and guests can dance the night away at the Casino Bar.

 Sports, games and activities: Outdoor swimming pool, terraces with parasols, sun loungers, fitness centre, Casino, SPA services, golf courses in the area with discounted green fees, nearby beached with private companies to organize windsurfing, sailing, catamarans, diving, surfing, sport fishing and more.

 Additional: 24 hour reception, lifts and comfortable lounges, currency exchange, free Wi-Fi zone in the lobby, airport transfers, 9 rooms with meeting facilities for up to 500 people, business centre, parking (with charge).

Activities

  • Casino

Food and Drink

  • Bar
  • Bottle of water (Additional charge)
  • Breakfast in the room
  • Fruits (Additional charge)
  • Kid meals (Additional charge)
  • Restaurant (à la carte)
  • Snack bar
  • Special diet menus (on request)
  • Very good coffee!
  • Wine/champagne (Additional charge)

Other Information

  • 24hr Reception
  • Currency exchange
  • Daily maid service
  • Dry cleaning (Additional charge)
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • Parking garage
  • Pets are not allowed
  • Private parking (reservation is needed) for which charges are applicable
  • Secured parking
  • Tour desk

Entertainment

  • Babysitting/child services (Additional charge)

Room facilities

The 5 Star Iberostar Grand Hotel Mencey features 261 luxuriously furnished rooms and suites decorated in a modern style with hardwood floors and a variety of contemporary amenities. All rooms are air-conditioned and have double beds, Satellite TV, radio, desk, mini bar, daily newspaper, hair dryer and cosmetics for women. Rooms can accommodate up to 3 people and can be booked for single use. Free baby cot is available on request. The Iberostar Grand Hotel Mencey has disabled rooms and non-smoking rooms.

Points of interest

  • La Palma Airport - 15 minutes
  • Resort Centre - 500m
  • Tenerife Norte Airport - 15 minutes
  • Tenerife Sur Airport - 1 hours 20 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Iberostar Grand Hotel Mencey in Santa Cruz easier for you, we provide a range of different payment options. To find out if you can book Iberostar Grand Hotel Mencey with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

Hotel address : Calle Doctor José Naveiras, 38, Santa Cruz, Tenerife, Canary Islands, 38004

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Deluxe Double Room with Balcony and Garden View
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Deluxe Double or Twin Room with Balcony
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Deluxe Double or Twin Room with Balcony and Garden View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Double Room Connecting Room with Balcony
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Double Room Rambla with Balcony and View
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Double Room with Balcony and City View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Double or Twin Room Inner with Balcony
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Double or Twin Room with Balcony
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Double or Twin Room with Balcony and City View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Double or Twin Room with Balcony and Garden View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Economy Double Room with Balcony
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Economy Double or Twin Room with Balcony
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Executive Suite with Balcony
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Executive Suite with Balcony and Garden View
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Junior Suite with Balcony
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Junior Suite with Balcony and City View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Luxury Double or Twin Room with Balcony and City View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Single Room with Balcony
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Suite with Balcony
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Suite with Balcony and Garden View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Superior Double Room with Balcony
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Superior Double Room with Balcony and Garden View
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Superior Double or Twin Room with Balcony
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Superior Double or Twin Room with Balcony and City View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Superior Double or Twin Room with Balcony and Garden View
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Superior Single Room with Balcony
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony
  • Superior Single Room with Balcony and Garden View
    • Living room
    • Room size (sqm): 31
    • Number of bedrooms: 1
    • Bathroom
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Minibar
    • Fridge
    • Mini fridge
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Balcony

Questions and Answers about Iberostar Grand Hotel Mencey

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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