Guests love...

  • Excellent

    Economy Hotel

  • Excellent

    Pool

  • Excellent

    Wellness

What guests say...

  • Pool 4.5
    285 reviews
    ‘Clean pool area.’
  • Cleanliness 4.5
    273 reviews
    ‘Clean hotel facilities.’
  • Amenities 4.5
    219 reviews
    ‘Great buildings and an excellent terrace, but outdated facilities.’
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Good to know...

  • Clean hotel facilities
  • Near city centre
  • Pleasant hotel grounds
  • Professional service

When to go

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Puerto Palace

  • 1Km to beach
  • 1Km to town centre
  • Outdoor Pool
  • Free WiFi in the hotel rooms
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
849 reviews

Puerto Palace is located 1 km from the gravel beach. The hotel located in Puerto de la Cruz / Orotava has 290 rooms and was renovated in 2012, air conditioning. To make your stay more comfortable a reception, a lounge, a lobby, shops and a kiosk are available. The staff in this 4 storey hotel speaks English, German, French and Spanish. 4 fresh water swimming pools with a separate children's pool are available. Guests can unwind with a drink at the poolside bar. Sunshades and sunbeds are available free of ch ... Continue reading

‘Very good budget hotel. Close to the city center with easily acessible parking. Great pool.’

Puerto Palace is located 1 km from the gravel beach. The hotel located in Puerto de la Cruz / Orotava has 290 rooms and was renovated in 2012, air conditioning. To make your stay more comfortable a reception, a lounge, a lobby, shops and a kiosk are available. The staff in this 4 storey hotel speaks English, German, French and Spanish. 4 fresh water swimming pools with a separate children's pool are available. Guests can unwind with a drink at the poolside bar. Sunshades and sunbeds are available free of charge at the pool. The hotel is within easy reach of bus stops, city centre, tourist information, medical services, bars and restaurants and shops. For your entertainment the hotel features a TV lounge. Vehicles may be parked in the parking lot.

Facilities

  • 24hr Reception
  • Air conditioning
  • Barber/beauty shop
  • Car hire
  • Currency exchange
  • Facilities for disabled guests
  • Family rooms
  • FREE WiFi in public areas
  • FREE WiFi in the hotel rooms
  • Gift shop
  • Lift
  • Luggage storage
  • Meeting/banquet facilities (Additional charge)
  • Non smoking rooms
  • Packed lunches
  • Safety deposit box (Additional charge)
  • Tour desk

Pool and wellness

  • Outdoor pool
  • Swimming pool

Sports and leisure

  • Aqua aerobics
  • Badminton
  • Basketball
  • Billiards/Snooker
  • Children's Pool
  • Cycling/Mountain Biking
  • Darts
  • Entertainment Programme
  • Gym
  • Heated Pool(s)
  • Jacuzzi
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sauna
  • Squash
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Swimming Pool
  • Table Tennis
  • Tanning Studio/Solarium
  • Tennis

Activities

  • Billiards (Additional charge)
  • Games room
  • Tennis court (Additional charge)

Food and Drink

  • Bar
  • Bar
  • Breakfast options
  • Restaurant

Other Information

  • 24hr Reception
  • FREE Parking (reservation is not possible)
  • No parking available
  • Pets are not allowed

Points of interest

  • Beach/Sea - 800m
  • Public Transport - 100m
  • Tenerife Norte Airport - 25 minutes
  • Tenerife Sur Airport - 1 hours 30 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Puerto Palace in Puerto de la Cruz easier for you, we provide a range of different payment options. To find out if you can book Puerto Palace with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Doctor Cobiella Zaera, Puerto de la Cruz, Tenerife, Canary Islands, 38400

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A selection of available rooms is shown below. More options may be available.
  • Double Room with Balcony
    • TV
    • Balcony
    • Direct dial telephone
    • Bathroom
    • Hairdryer
    • Radio
    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Double Room with Balcony and Pool View
    • Bathroom
    • Balcony
    • Radio
    • Hairdryer
    • Direct dial telephone
    • Safe
    • TV
    • Minibar
    • Centrally regulated air conditioning
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Double Room with Balcony and Sea View
    • TV
    • Hairdryer
    • Radio
    • Balcony
    • Centrally regulated air conditioning
    • Minibar
    • Bathroom
    • Safe
    • Direct dial telephone
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Double or Twin Room
    • Outdoor swimming pool
    • Indoor swimming pool
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Double or Twin Room with Balcony/Terrace and Pool View
    • Radio
    • Centrally regulated air conditioning
    • Safe
    • Minibar
    • Bathroom
    • Direct dial telephone
    • TV
    • Hairdryer
    • Balcony
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Double or Twin Room with Balcony/Terrace and Sea View
    • Hairdryer
    • Radio
    • Minibar
    • Direct dial telephone
    • TV
    • Centrally regulated air conditioning
    • Safe
    • Bathroom
    • Balcony
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Single Room with Balcony/Terrace
    • Minibar
    • Hairdryer
    • Balcony
    • Radio
    • Centrally regulated air conditioning
    • TV
    • Bathroom
    • Direct dial telephone
    • Safe
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Triple Room with Balcony
    • Safe
    • Direct dial telephone
    • TV
    • Radio
    • Balcony
    • Hairdryer
    • Centrally regulated air conditioning
    • Minibar
    • Bathroom
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Triple Room with Balcony and Pool View
    • Radio
    • Centrally regulated air conditioning
    • Hairdryer
    • Direct dial telephone
    • Safe
    • Bathroom
    • Minibar
    • Balcony
    • TV
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand
  • Triple Room with Balcony and Sea View
    • Direct dial telephone
    • Bathroom
    • Safe
    • Radio
    • Balcony
    • Centrally regulated air conditioning
    • TV
    • Hairdryer
    • Minibar
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand (fees may apply)
    • Cot on demand

Questions and Answers about Puerto Palace

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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