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Puerto Palace

Hotel star rating:

  1. Puerto de la Cruz
  2. Tenerife
  3. Canary Islands

Why book with us?

  • Low Deposits
  • Price Match Guarantee
  • Secure Booking
  • Monthly Payments available

Guests love...

  • Excellent Economy Hotel
  • Excellent Family Hotel
  • Excellent Luxury Hotel

What guests say...

Service 4.5/5859 reviews
Fantastic service
Pool 4.5/5463 reviews
Great pool
Cleanliness 4.5/5442 reviews

Good to know...

  • Pleasant hotel grounds
  • Clean hotel facilities
  • Friendly service
Puerto Palace
Puerto Palace
Puerto Palace
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The 4-star Puerto Palace Hotel is situated in Tenerife’s popular resort of Puerto de la Cruz. Although in a quiet area (near the base of La Orotava valley), the hotel is only 10 minutes away from the beach and downtown area. Ideal for families and couples, Puerto Palace offers large swimming pools, sports activities and a buffet restaurant. 

Rooms at the hotel are spacious, comfortable and bright. They include wooden furnishings and a range of amenities, including air conditioning, a satellite TV, a minibar (extra charge), a safe (extra charge) and a hairdryer and toiletries. All rooms aside from Economy Rooms will give you a view of either the pool, garden or sea. 

Once you’ve settled into your room, have fun with the great range of facilities on offer at Puerto Palace Hotel. Firstly, enjoy a dip in one of the outdoor pools, one includes a waterfall, whirlpools and a children’s pool. If you don’t feel like getting wet, there’s loads of fun sports activities to enjoy instead. Think tennis (extra charge), mini golf, volleyball, badminton and more. You could of course hit the gym (extra charge) for your daily workout. Either way, you’re sure to work up an appetite, and that’s where the restaurant comes in. Serving both breakfast and dinner, the restaurant offers local and international cuisine, as well as nightly show cooking. The pool bar and lobby bar are where you can get your drinks and your fun. As there’ll be live music performances, happy hour, a sports bar section and more. 

Puerto de la Cruz is best known for its beaches and the massive Loro Parque Zoo which is perfect for a day out with the little ones. Once you head out into the downtown area, you’ll be able to find shops, restaurants and bars that’ll keep you entertained day and night. 

Top Facilities
  • 1.8Km to beach
  • 1Km to town centre
  • Bar
  • Fitness
  • Gym
  • Pool
  • Terrace
  • WiFi
    • Facilities

      • Library
      • Bar/lounge
      • Coffee/tea in common areas
      • Number of outdoor pools - 2
      • Elevator
      • Fitness facilities
      • 24-hour front desk
      • Poolside bar
      • Conference space
      • Free breakfast
      • Business center
      • Porter/bellhop
      • Restaurant
      • Meeting rooms
      • Tours/ticket assistance
      • Free self parking
      • Dry cleaning/laundry service
      • Free WiFi
      • Pool sun loungers
      • Sauna
      • Smoke-free property
      • Computer station
      • Children's pool
      • Conference space size (meters) - 600
      • Spa services on site
      • Terrace
      • Luggage storage
      • Concierge services
      • Gift shops or newsstand
      • Snack bar/deli
      • Ballroom
      • Wheelchair accessible (may have limitations)
      • Outdoor tennis court
      • Banquet hall
      • Pool umbrellas
      • Reception hall
      • Parking (limited spaces)
      • Spa tub
      • Television in common areas
      • Accessible bathroom
      • Roll-in shower
      • Wedding services
      • In-room accessibility
      • Garden
      • Tennis on site
      • Multilingual staff
    • Sports

      • Aqua aerobics
      • Badminton
      • Basketball
      • Billiards/Snooker
      • Bocce
      • Children's Pool
      • Cycling/Mountain Biking
      • Darts
      • Entertainment Programme
      • Gym
      • Heated Pool(s)
      • Jacuzzi
      • Massage
      • Minigolf
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sauna
      • Squash
      • Sun loungers
      • Sun terrace
      • Swimming Pool
      • Table Tennis
      • Tanning Studio/Solarium
      • Tennis

What's this hotel doing to help you have a safe stay?

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Room facilities

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

All Inclusive

You can enjoy a meal at the restaurant serving the guests of Puerto Palace, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Other Information

Distances are displayed to the nearest 0.1 mile and kilometer.

Orotava Valley - 0.1 km / 0.1 mi
Taoro Park - 0.5 km / 0.3 mi
Risco Belle Aquatic Gardens - 1 km / 0.6 mi
Timanfaya Theater - 1 km / 0.6 mi
San Juan Church - 1.1 km / 0.7 mi
Plaza del Charco - 1.1 km / 0.7 mi
Garden Beach - 1.1 km / 0.7 mi
Playa del Muelle - 1.2 km / 0.7 mi
Eduardo Westerdahl Museum of Contemporary Art - 1.2 km / 0.8 mi
San Felipe Castle - 1.3 km / 0.8 mi
Puerto de la Cruz Archaeological Museum - 1.3 km / 0.8 mi
Church of Nuestra Senora de la Pena de Francia - 1.3 km / 0.8 mi
San Telmo Promenade - 1.3 km / 0.8 mi
Puerto de la Cruz Town Hall - 1.3 km / 0.8 mi
Sitio Litre Garden - 1.4 km / 0.9 mi

The nearest airports are:
Tenerife South Airport (TFS) - 94.3 km / 58.6 mi
Santa Cruz de Tenerife (TFN-Tenerife North) - 27.7 km / 17.2 mi

The preferred airport for Puerto Palace is Tenerife South Airport (TFS).

Points of interest
  • Beach/Sea 800m
  • Public Transport 100m
  • Tenerife Norte Airport 30m
  • Tenerife Sur Airport 1h 30m
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