Puerto Palace in Puerto de la Cruz, Tenerife, Canary Islands

Guests love...

  • Excellent

    City Hotel

  • Excellent

    Economy Hotel

What guests say...

  • Pool 4.7
    312 reviews
    ‘Great pool’
  • Cleanliness 4.5
    311 reviews
    ‘Clean’
  • Service 4.3
    585 reviews
    ‘Fantastic service’
  • Location 4.2
    389 reviews
    ‘Great location’
  • Value for money 4.1
    200 reviews
    ‘Best value for money’

Good to know...

  • Clean hotel facilities
  • Friendly service
  • Pleasant hotel grounds
  • Professional service

When to go

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Puerto Palace

  • 1Km to beach
  • 1Km to town centre
  • Outdoor Pool
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
884 reviews

Welcome to Puerto Palace in Puerto de la Cruz / Orotava. The hotel is located 1 km from the gravel beach. To make your stay more comfortable a lounge, a lobby, shops, ... ... Continue reading

‘Great room. Great location. Fantastic service. Good internet service. Great pool. Great wellness & sports facilities. Best value for money. Clean.’
Puerto Palace in Puerto de la Cruz, Tenerife, Canary Islands

Welcome to Puerto Palace in Puerto de la Cruz / Orotava. The hotel is located 1 km from the gravel beach. To make your stay more comfortable a lounge, a lobby, shops, air conditioning, a kiosk and a reception are available. The staff in this 4 storey hotel speaks Spanish, English, French and German. 4 fresh water swimming pools with a separate children's pool are available. For convenience, refreshing drinks are offered at the pool bar. Sunshades and sunbeds are available free of charge at the pool. Accessible from the hotel: airport TFS (92 km), disco (5 km) and airport TFN (30 km). The hotel is within easy reach of bars and restaurants, tourist information, bus stops, city centre, shops and medical services. For your entertainment the hotel features a TV lounge. Vehicles may be parked in the parking lot.

Facilities

  • 24hr Reception
  • Air conditioning
  • Barber/beauty shop
  • Car hire
  • Currency exchange
  • Facilities for disabled guests
  • Family rooms
  • FREE WiFi in public areas
  • Garden
  • Gift shop
  • Lift
  • Luggage storage
  • Meeting/banquet facilities (Additional charge)
  • Non smoking rooms
  • Packed lunches
  • Safety deposit box (Additional charge)
  • Terrace
  • Tour desk

Pool and wellness

  • Fitness centre (Additional charge)
  • Hot tub/jacuzzi
  • Massage (Additional charge)
  • Outdoor pool
  • Sauna (Additional charge)
  • Swimming pool

Sports and leisure

  • Aqua aerobics
  • Badminton
  • Basketball
  • Billiards/Snooker
  • Children's Pool
  • Cycling/Mountain Biking
  • Darts
  • Entertainment Programme
  • Gym
  • Heated Pool(s)
  • Jacuzzi
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sauna
  • Squash
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Swimming Pool
  • Table Tennis
  • Tanning Studio/Solarium
  • Tennis

Activities

  • Billiards (Additional charge)
  • Games room
  • Mini golf
  • Table tennis
  • Tennis court (Additional charge)

Food and Drink

  • Bar
  • Restaurant

Other Information

  • FREE Parking (reservation is not possible)
  • Pets are not allowed

Points of interest

  • Beach/Sea - 800m
  • Public Transport - 100m
  • Tenerife Norte Airport - 25 minutes
  • Tenerife Sur Airport - 1 hours 30 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Puerto Palace in Puerto de la Cruz easier for you, we provide a range of different payment options. To find out if you can book Puerto Palace with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : DR. Cobiella Zaera, Puerto de la Cruz, Tenerife, Canary Islands, 38400

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Double Room
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand
    • Cot on demand
  • Double Room with Balcony
  • Double Room with Balcony and Pool View
  • Double Room with Balcony and Sea View
  • Double or Twin Room
  • Double or Twin Room with Balcony/Terrace and Pool View
  • Double or Twin Room with Balcony/Terrace and Sea View
  • Double or Twin Room with Pool View
  • Double or Twin Room with Sea View
  • Economy Double or Twin Room
    • Room size (sqm): 32
    • Number of bedrooms: 1
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Extra beds on demand
    • Cot on demand
  • Single Room with Balcony/Terrace
  • Triple Room with Balcony
  • Triple Room with Balcony and Pool View
  • Triple Room with Balcony and Sea View

Questions and Answers about Puerto Palace

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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