Hotel Troya in Playa de las Americas, Tenerife, Canary Islands

Guests love...

  • Great

    Family Hotel

What guests say...

  • Beach 4.8
    156 reviews
    ‘Clean beach.’
  • Location 4.7
    280 reviews
    ‘Great location.’
  • WiFi 4.0
    26 reviews
    ‘Fast and cheap WiFi.’
Read all

Good to know...

  • Beach nearby
  • Professional service

When to go

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Hotel Troya

  • Beachfront location
  • Central location
  • Large outdoor pool
  • Fantastic value for money
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
1777 reviews

Situated in the beautiful resort of Playa de las Americas, Hotel Troya offers guests gorgeous ocean views. Located on the island of Tenerife, Hotel Troya has plenty of... ... Continue reading

‘Fair romantic hotel. Located near shopping areas and the beach. Beautiful beach.’
Hotel Troya in Playa de las Americas, Tenerife, Canary Islands

Situated in the beautiful resort of Playa de las Americas, Hotel Troya offers guests gorgeous ocean views. Located on the island of Tenerife, Hotel Troya has plenty of fantastic family activities on site. However, guests can also explore the island and experience Tenerife as the locals do.

The hotel features spacious, fully equipped rooms, giving visitors all the comforts of home. Accommodation comes with a full bathroom, hairdryer, satellite and cable television, WiFi, dressing table, living area and air conditioning. The rooms also come with a fully furnished balcony or terrace, giving holidaymakers the chance to enjoy the beautiful Tenerife sunsets.

Hotel Troya is an all-inclusive resort complete with buffet breakfasts, lunches and dinners. There is also a poolside snack bar that offers sandwiches, pizzas and cool drinks to sip while soaking up the Canary Island sun. In addition, the hotel offers a second snack bar for guests to indulge in after the many activities provided throughout the day.

Guests can participate in a variety of activities while staying at Hotel Troya. Visitors can play 18 holes of golf on the resorts nearby golf course. After hitting the links, visitors can get a massage or spend some time at Hotel Troya's sauna.

There is also a children's playground, table tennis and mini golf for kids. The variety of activities will give parents peace of mind knowing their children will have plenty to do while on holiday. In addition, families can rent bicycles and enjoy a leisurely ride around the resort. The Hotel Troya is conveniently located to many great attractions on Tenerife. Families can spend a day at the Parque de las Aguilas or Loro Parque water parks. Guests can also visit the Teide National Park to view Teide Mountain.

Travellers can also head to the Playas de las Americas beach, where they can enjoy the sun and surf. After a day in the sun, holidaymakers can enjoy a variety of entertainment options available at the hotel.

Hotel Troya offers an exciting escape on the island of Tenerife. With so much to see and do, the Hotel Troya is perfect for a holiday in paradise.

Facilities

  • Air conditioning
  • Family rooms
  • Lift
  • Newspapers
  • Non-smoking rooms
  • Safety deposit box

Pool and wellness

  • Back massage
  • Beauty Services
  • Body Treatments
  • Body scrub
  • Body wrap
  • Facial treatments
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Foot bath
  • Foot massage
  • Full body massage
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hammam (Additional charge)
  • Hand massage
  • Head massage
  • Kids' pool
  • Manicure
  • Massage (Additional charge)
  • Massage chair
  • Neck massage
  • Outdoor pool
  • Outdoor pool (all year)
  • Pedicure
  • Pool/beach towels
  • Sauna (Additional charge)
  • Solarium
  • Spa Facilities
  • Spa and wellness centre (Additional charge)
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Waxing services

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Banana Boat
  • Billiards/Snooker
  • Bocce
  • Catamaran
  • Children's Entertainment
  • Children's Pool
  • Cycling/Mountain Biking
  • Darts
  • Entertainment Programme
  • Golf
  • Gym
  • Indoor Pool
  • Jacuzzi
  • Jet Skiing
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sailing
  • Sauna
  • Squash
  • Sun loungers
  • Sun terrace
  • Surfing
  • Swimming Pool
  • Table Tennis
  • Tanning Studio/Solarium
  • Tennis
  • Water Skiing
  • Windsurfing

Activities

  • Bicycle rental
  • Billiards
  • Children's playground
  • Entertainment staff
  • Fitness centre
  • Golf course (within 3 km)
  • Massage
  • Mini golf
  • Sauna
  • Solarium
  • Table tennis
  • Tennis court

Food and Drink

The hotel has one restaurant.

Other Information

For a great family/group day out visit the nearby Water Parks ' Parque de las Aguilas' or 'Loro Parque' where water rides, slides, swimming pools and lazy rivers combine to ensure there is something for everyone to enjoy. Ask the reception staff for further information and booking details.

24 hour reception, currency exchange, safety deposit box (reception), housekeeping, maid service, on call medical assistance, hairdresser/barber, beauty salon, babysitting service, vending machines, business, secretarial services, photocopying centre/services, laundry/valet service, car rental service/desk, on site shop/boutique, air conditioned public area, concierge desk/services, disabled access, internet access, free parking, Wi Fi throughout the hotel.

Other facilities

  • 24-hour front desk
  • Barber/beauty shop
  • Car hire
  • Currency exchange
  • Ironing service
  • Laundry
  • Luggage storage
  • Packed lunches
  • Room service
  • Tour desk
  • Vending machine (drinks)
  • Vending machine (snacks)

Entertainment

  • Indoor play area

Points of interest

  • Bars - 100m
  • Beach/Sea - 100m
  • Public Transport - 300m
  • Restaurants - 100m
  • Shops - 100m
  • Tenerife Norte Airport - 1 hours 0 minutes
  • Tenerife Sur Airport - 20 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Hotel Troya in Playa de las Americas easier for you, we provide a range of different payment options. To find out if you can book Hotel Troya with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Av. Rafael Puig Lluvina 2, Playa de las Americas, Tenerife, Canary Islands, 38670

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Double Room with Balcony/Terrace
  • Double or Twin Room with Balcony/Terrace
  • Family Room with Balcony/Terrace
  • Junior Suite with Balcony/Terrace
  • Superior Double or Twin Room with Balcony

Questions and Answers about Hotel Troya

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

11 Questions | 22 Answers

Hello, They would still be given a childs wrist band due to alcoholic drinks. Regards

Added 2 days, 1 hour ago.

Answer rated: (By 1 users)

By Leanne, loveholidays.com team member

Rate Answer:

Hi, they will be given a child's wrist band as you have to be over the age of 18 to drink alcohol beverages. Regards

Added 1 day, 17 hours ago.

By Jon, loveholidays.com team member

Rate Answer:

Thank you for your email. I am next on shift on 17th April at 11am with no access to emails until then.

If you have an existing booking, please call customer services on 01903 258263 or email customerservices@loveholidays.com

In Resort:
If you are in resort and need immediate assistance please call us on the number below.

Phone: 0044 (0) 203 870 6830

Email: inresort@loveholidays.com

Otherwise, I will pick up your message and respond as soon as I can upon my return.

On 20 Apr 2018, at 10:04, hotelqna+question-55312-1524218671@gmail.com wrote:

Added 1 day, 12 hours ago.

By Laurenw, loveholidays.com team member

Rate Answer:

Answer

Hello, The family rooms are a separate bedroom with twin or a double bed and then sofa beds in the lounge area for the children. Regards

Added 2 days, 1 hour ago.

By Leanne, loveholidays.com team member

Rate Answer:

Hi, the lay out of the family room will consist of a separate bedroom with a double or twin bed and a double sofa bed in the lounge for the children. Regards

Added 1 day, 17 hours ago.

By Jon, loveholidays.com team member

Rate Answer:

Answer

Hello, The hotels telephone number is +34 922 01 11 00 Regards

Added 2 months, 1 week ago.

By Leanne, loveholidays.com team member

Rate Answer:

Hi, the telephone number for the hotel is +34 922 01 11 00. Regards

Added 2 months, 1 week ago.

By Jon, loveholidays.com team member

Rate Answer:

Answer

HI there please call the sales team with the dates of travel as we would need to check with the suppliers the suitability and if there is a disabled access room available for your dates
Regards

Added 2 months, 2 weeks ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Hi, the hotel is wheelchair accessible. Depending on your dates of travel we would need to check with the hotel if they have a room available. If you call our sales line on 0203 897 1185 we can check this for you. Regards

Added 2 months, 2 weeks ago.

By Jon, loveholidays.com team member

Rate Answer:

Answer

Hi Phil, WIFI is free throughout the hotel. Kind Regards

Added 2 years, 1 month ago.

Answer rated: (By 1 users)

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Hi, WIFI is free throughout the hotel.
Kind Regards

Added 2 years, 1 month ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Answer

Hello, All rooms feature a balcony or a terrace. Regards

Added 2 years, 1 month ago.

Answer rated: (By 2 users)

By Leanne, loveholidays.com team member

Rate Answer:

Hi Nicola, all rooms have either a balcony or a terrace dependant on which floor your room is situated. We can request your preference at the time of booking. Kind Regards

Added 2 years, 1 month ago.

Answer rated: (By 1 users)

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

Hi Colin, there is a safe in the room but it is chargeable. There are no fridges in the rooms but you can hire one from reception. Regards

Added 2 years, 3 months ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

Rooms at this property do not feature tea and coffee making facilities.

Added 2 years, 5 months ago.

By Lisa.Weldon, loveholidays.com team member

Rate Answer:

Hello, Rooms do not feature tea making facilities. Regards

Added 2 years, 5 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Answer

Hi Ross

Thank you for your question.

General hotel dress is casual but in the restaurant on an evening gentlemen are expected to wear long trousers or smart jeans.

Smart casual is fine.

I hope this helps.
Kind regards
Love Holidays Team

Added 2 years, 6 months ago.

By Kelly.Stephenson, loveholidays.com team member

Rate Answer:

Hello, Men are required to wear trousers and a shirt for dinner. Regards

Added 2 years, 6 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Update from the hotel, smart shorts and smart polo shirts are acceptable in the restaurants. No swimwear or vests to be worn though.

Added 2 years, 6 months ago.

By Michelle

Rate Answer:

Answer

Please call 0800 215 5131 so we can check departure dates and availability for your request.

Added 2 years, 10 months ago.

By Mandy, loveholidays.com team member

Rate Answer:

Answer

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