Platinum Yucatan Princess

Hotel star rating:

  1. Playa del Carmen
  2. Quintana Roo
  3. Mexico

Why book with us?

  • Low Deposits
  • Price Match Guarantee
  • Secure Booking
  • Monthly Payments available

Guests love...

  • Excellent City Hotel
  • Excellent Family Hotel
  • Excellent Luxury Hotel
  • Excellent Resort Hotel
  • Excellent Romantic Hotel
  • Excellent Wellness Hotel

What guests say...

Location 4.2/5150 reviews
Great location
Service 4.1/5548 reviews
Fantastic service
Food 3.7/5454 reviews
Delicious food

Good to know...

  • Recreation staff is nice
  • Nice building
  • Friendly service
Platinum Yucatan Princess
Platinum Yucatan Princess
Platinum Yucatan Princess
1 / 42

The striking Platinum Yucatan Princess, a 5-star hotel in the heart of bustling Playa del Carmen in Mexico, is the ideal adult getaway. The luxury resort boasts 13 beautiful freshwater pools and a spa and wellness centre, offering a wide variety of relaxing treatments. A peaceful environment is ensured throughout your stay, thanks to the hotel's adults-only policy.

The hotel is also fully kitted out with several amenities to ensure you have a comfortable stay, offering high-end restaurants, a local mini mart, a barber and beauty shop, and a gift shop to ensure that you have everything you need at your fingertips. Each room also provides you with a fully-stocked mini bar, air conditioning, and a 42" plasma TV. This glamorous hotel is the perfect place to bask in the gorgeous sunshine: you'll be fully catered for by the staff at the poolside bar and all guests are provided with free sunbeds and sunshades. The Platinum Yucatan Princess offers a wide variety of entertainment for its guests, including mini-golf, outdoor pools, diving, jet skiing, and sailing. The resort also keeps you entertained throughout the evening, with live entertainment after sunset.

This resort is in a prime location to soak up the colourful culture and beautiful weather of Mexico. Beyond the picturesque beachfront, the surrounding area offers rich nightlife, with traditional Mexican entertainment complementing a number of touristic nightclub and bar choices. 5th Avenue, in the town centre, is a great spot for shopping, fine dining, culture, and people watching.

Top Facilities
  • Beachfront
  • Outdoor Pool
  • Spa and wellness centre
  • Free WiFi
  • Bar
  • Gym
  • Terrace
  • Room Service
    • Facilities

      • Adult only
      • Barber/beauty shop
      • Beachfront
      • Bridal suite
      • Free WiFi
      • Garden
      • Gift shop
      • Mini-market on site
      • Room service
      • Shops (on site)
      • Terrace
      • VIP room facilities
    • Pool and wellness

      • Fitness centre
      • Hammam
      • Hot tub/jacuzzi
      • Massage
      • Outdoor pool (all year)
      • Sauna
      • Spa and wellness centre
      • Swimming pool
    • Sports

      • Aerobics
      • Aqua aerobics
      • Archery
      • Basketball
      • Beach Volleyball
      • Billiards/Snooker
      • Catamaran
      • Diving
      • Golf
      • Gym
      • Jacuzzi
      • Jet Skiing
      • Massage
      • Minigolf
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sailing
      • Sauna
      • Steam bath
      • Sun loungers
      • Sun terrace
      • Table Tennis
      • Tennis
    • Activities

      • Beach
      • Entertainment staff
      • Evening entertainment
      • Nightclub/DJ
      • Tennis court
      • Water sport facilities (on site)
    • Leisure

      • Outdoor freshwater pool: 1
      • Sun loungers
      • Parasols
      • Sauna (fees may apply)
      • Steam bath (fees may apply)
      • Hot tub (fees may apply)
      • Turkish bath (hamam) (fees may apply)
      • Massage (fees may apply)
      • Spa treatments (fees may apply)
      • Spa centre (fees may apply)
    • Food and Drink

      • Bar
      • Restaurant (à la carte and buffet)
      • Snack bar
    • Entertainment

      • Entertainment programme for adults
      • Theatre / auditorium
      • Nightclub

What's this hotel doing to help you have a safe stay?

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Room facilities

Make yourself at home in one of the 472 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers.

All Inclusive

Food & Drinks:

  • Buffet (breakfast, lunch and dinner)
  • Dinner at 4 à la carte restaurants (Italian, Grill/Tex-Mex, Asian and International)
  • 24 hour restaurant/snacks
  • Beach BBQ
  • 8 Bars
  • Unlimited National and Premium drinks at all our bars and restaurants


  • Free WiFi throughout the hotel
  • Use of bathrobes during the stay, two pairs of slippers per room
  • Mini-bar (water, soft drinks and beer replenished daily)
  • 1 Princess Sandpipe bag
  • Private check-in, cold towel and welcome drink


  • Introductory diving classes in the swimming pool (1 lesson per person per stay)
  • Casa Club to practice sports, yoga lessons and lagoon for paddle board classes.
  • Daily activities on the beach and in the swimming pool in different languages
  • Non-motorised watersports (kayaks, snorkel and catamaran)
  • Daily and Evening entertainment with shows and dance lessons
  • Access to the facilities and services at Grand Riviera Princess and Grand Sunset Princess hotels

Other Information

  • 24hr Reception
  • Currency exchange
  • Daily maid service
  • Free Parking
  • Ironing service
  • Laundry
  • Luggage storage
  • Pets are not allowed
  • Trouser press

Please note: All guests staying at the Platinum Yucatan Princess resort also have access to all the services, facilities and activities at the Grand Riviera Princess and the Grand Sunset Princess hotels. 

Points of interest
  • Cancún, Mexico (CUN) Airport 35m

Similar hotels...

See all hotels in Mexico

95% Customer satisfaction with over 17,000 feefo reviews

  • Website was easy to search and find a holiday, liked that you could search for ‘anywhere’. Has loads of deals and savings which is a plus. Would recommend
    Hannah Stokes
  • It was very easy to find our perfect holiday with Loveholidays as they show you the best deals! The website also is very easy to navigate and everything you ...
    Angelie Macapagal
  • Very good service. Easy and simple steps to follow
    John Rhodes