Iberostar Quetzal

Hotel star rating:

  1. Playa del Carmen
  2. Quintana Roo
  3. Mexico

Why book with us?

  • Low Deposits
  • Price Match Guarantee
  • Secure Booking
  • Monthly Payments available

Guests love...

  • Excellent Beach Hotel
  • Excellent Family Hotel
  • Excellent Resort Hotel
  • Excellent Romantic Hotel

What guests say...

WiFi 5/55 reviews
Good internet service
Breakfast 4.6/511 reviews
Tasty breakfast
Location 4.4/5132 reviews
Great location

Good to know...

  • Great menu
  • Recreation staff is nice
  • Pleasant hotel grounds
  • Nice building
Iberostar Quetzal
Iberostar Quetzal
Iberostar Quetzal
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Surrounded by a lush tropical garden and pool landscape, the beautiful 5 star Iberostar Quetzal hotel features an architectural style inspired by the Mayas with palm leaf roofs, wooden structures and stone statues. Guests enjoy the first class services and amenities as well as the white sandy beach and the crystal-clear waters of the sea, making it an ideal place for families with children.

The standard rooms at the Iberostar Quetzal boast a private balcony with a garden or jungle view, room service from 11 til 11, a safe, flat screen TV, air conditioning and a ceiling fan, plus various 5 star amenities in the private bathroom.

There are a range of stunning facilities and dining options set in this Mayan-style hotel, with unique Mayan ruins and a jungle/beach setting to accompany the 2 specialty restaurants, 1 buffet restaurant and 3 bars. There's also the main swimming pool, a kid's club, scheduled theatre shows and a programme of activities for the whole family. Kid's will love the kid's pool, kid's club and the mini-disco. With a range of sports activities for adults, too, you're going to want to find some peace and relaxation in the onsite spa facilities.

The Yucatan Peninsula boasts some excellent beaches, and the beach right at the foot of the Iberostar Quetzal fits the bill. If you want to go further afield, ask the concierge at the hotel desk for directions and ideas on ruins to visit, the attractions in nearby Playa del Carmen and the other beaches you should check out.

Top Facilities
  • 50m to beach
  • 4Km to town centre
  • Bar
  • Family Rooms
  • Gym
  • Kids Club
  • Pool
  • Room service
  • WiFi
    • Facilities

      • Family rooms
      • Free WiFi
      • Outdoor pool
      • Spa facilities
    • Sports

      • Aerobics
      • Archery
      • Beach Volleyball
      • Billiards/Snooker
      • Catamaran
      • Children's Pool
      • Cycling/Mountain Biking
      • Diving
      • Entertainment Programme
      • Golf
      • Gym
      • Jacuzzi
      • Massage
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sauna
      • Steam bath
      • Sun loungers
      • Swimming Pool
      • Table Tennis
      • Tennis
      • Windsurfing
    • Activities

      • Evening entertainment
      • Kids Club
    • Other facilities

      • Room service

What's this hotel doing to help you have a safe stay?

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Food and Drink

Continental breakfast from the buffet.

Other Information

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, French and Spanish. Accepted methods of payment: Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.

Points of interest
  • Beach/Sea 100m
  • Cancún, Mexico (CUN) Airport 35m
  • Golf Course 2km

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