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Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive

Hotel star rating:

  1. Playa del Carmen
  2. Quintana Roo
  3. Mexico

Why book with us?

  • Low Deposits
  • Price Match Guarantee
  • Secure Booking
  • Monthly Payments available

Guests love...

  • Great Family Hotel
  • Great Wellness Hotel

What guests say...

Vibe 4.5/5357 reviews
Awesome vibe
Amenities 4.5/5518 reviews
Great amenities
Location 4.4/5901 reviews
Great location

Good to know...

  • Wonderful sightseeing
  • Nice building
  • Friendly atmosphere
  • Friendly service
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive
Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive
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The 5-star Hotel Xcaret Mexico is situated in Playa del Carmen and is a nature lover’s paradise. Boasting full free access to Experiencias Xcaret’s nature parks and tours (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-ha and Xenotes), this resort puts you right in the midst of Mexico’s outdoors. Surrounded by the jungle, caves and winding rivers, the scenery is an added plus to the top-class facilities and services for your all inclusive holiday.

Each building is named after a natural element, paying homage to the Mayan culture. Rooms at the resort are spacious, modern and luxurious. They include air conditioning, a flat-screen TV and a private bathroom with complimentary toiletries. Some rooms will offer gorgeous sea views.

Hotel Xcaret Mexico combines history, nature and culture seamlessly within its resort. It reflects eco-integration and sustainability at its finest with the combination of forests, caves and coves. Aside from the beautiful views all around, you’ll notice a huge range of facilities. White sand beaches are an obvious hit, but you’ll also find infinity pools you can take a dip in and kayaking or paddle boarding activities along the river. If keeping up with your workout is important, you’ll have three gyms to choose from. If you’d prefer to get pampered, head to the Muluk Spa & Wellness centre for a range of treatments. Active guests love Hotel Xcaret Mexico for its jungle trails, tennis and paddle courts too. Families are well-catered for as well, thanks to the kids and family club. With an expansive dining scene including 10 restaurants, you’ll be spoilt for choice here.

If you’re hoping to explore outside of the resort, the centre of Playa del Carmen is only 15 minutes away. Whilst there, you’ll discover shops, restaurants and a buzzing nightlife, especially along Fifth Avenue.

Top Facilities
  • Access to the parks included
  • Beachfront
  • Infinity pools
  • 10 restaurants
  • 8 bars
  • Kids' & family club
  • Spa & wellness
  • Outdoor workout circuit
  • River activities (kayaking, paddle board)
  • Evening entertainment
  • 3 gyms
  • Free WiFi

What's this hotel doing to help you have a safe stay?

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)


The 6-storey 4-star beach hotel has 900 rooms, and spread over one main building and 5 adjoining buildings. It offers its guests a reception, a lobby with bar, 30 lifts, air conditioning, a safe (for free), kiosk, various other shops, theater, a free parking area and a money changing facility. To ensure you don´t go hungry there are 10 restaurants (air-conditioned) and a snack bar. In a total 8 bars, you can relax in the evening in good company. WiFi is available for free. WiFi is available for free. Additionally the hotel has 3 conference rooms with a total 1100 seats, a secretariat, an internet access, a translation service as well as a catering service. For guests dependent on a wheelchair the hotel has a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service are available for a fee. The hotel also has a wake up service.

Room facilities

Make yourself at home in one of the 900 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Food and Drink

Breakfast from the buffet or à la carte.

Other Information

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: American Express, Visa and Euro / MasterCard.

Points of interest
  • Cancún, Mexico (CUN) Airport 35m

95% Customer satisfaction with over 17,000 feefo reviews

  • Website was easy to search and find a holiday, liked that you could search for ‘anywhere’. Has loads of deals and savings which is a plus. Would recommend
    Hannah Stokes
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    Angelie Macapagal
  • Very good service. Easy and simple steps to follow
    John Rhodes