Iberostar Cozumel All Inclusive

What's this hotel doing to help you have a safe stay?

• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Masks are available to guests
• Gloves are available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is available
• Property confirms they are implementing enhanced cleaning measures
• gap period enforced between guest stays 24 hours
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Property follows sanitization practices of Safe Travels (WTTC - Global)

Facilities

The 2-storey 5-star beach hotel has 293 rooms. It is equipped with a 24h reception (check-in from 15:00, check-out until 12:00), a lobby with bar, an air conditioning, a safe (for free), a mini market, various other shops, a theater, a parking area (for free) as well as a money changing facility. For the meals, there are 6 restaurants (air-conditioned) and a snack bar. In a total 4 bars, you can relax in the evening in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access and a number of wheelchair accessible bathrooms. Room cleaning is free of charge. Laundry / ironing service and medical service are available for a fee.

Food and Drink

Continental breakfast from the buffet.

Other Information

Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English and Spanish. Accepted methods of payment: Visa. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.