Krystal Cancun

Cancun, Quintana Roo, Mexico

Guests love...

  • Excellent Beach Hotel
  • Excellent Business Hotel
  • Excellent City Hotel
  • Great Family Hotel
  • Great Resort Hotel

What guests say...

Location 4.6/5876 reviews
Great location
Beach 4.4/5565 reviews
Beautiful beach
Breakfast 3.5/5226 reviews
Tasty breakfast

Good to know...

  • Great view
Krystal Cancun
Krystal Cancun
Krystal Cancun
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The 4-star Krystal Cancun resort is located right by the sea and features its very own oceanfront swimming pool, as well as spa facilities such as, hot tub and sauna.

Rooms at Krystal Cancun have all the essential amenities you need for your stay. You will also find air conditioning in all rooms, as well as a safety deposit box at your convenience. During the hot, sunny days at the resort you can make use of the fresh water swimming pool which is located right on the oceanfront. There is an integrated children’s pool, making it the resort a great family-friendly destination. If you simply want to just lounge around the pool, you can do so too. With a poolside bar on site at the hotel, you can simply lay back and enjoy with a drink in hand. With a nearby beach, you will find loads of activities are your disposal. Anything ranging from snorkelling, sailing or fishing, you can do it all. When it comes to winding down in the evenings, you will find a restaurant on site. The Hacienda El Mortero restaurant serves traditional Mexican dishes and offer live Mariachi music for you to enjoy, whilst having your dinner.

Outside of the Krystal Cancun resort, there are a number of nearby shops and restaurants. You will also find great excursions on offer around Cancun during your stay. Visit Xel-Ha Park where you can enjoy the natural aquarium and participate in various activities. Or even, Ik Kil, situated in the Yucatan Peninsula. Here, you’ll find an interesting archaeological site and you’ll also be close to another great tourist attraction - Chichen Itza.

Top Facilities
  • Oceanfront swimming pool
  • Beachfront location
  • Children's pool
  • Spa facilities
  • Restaurant
  • Bar
    • Facilities

      • Air conditioning
      • Car hire
      • Facilities for disabled guests
      • Family rooms
      • Free WiFi in public areas
      • Garden
      • Gift shop
      • Lift
      • Non smoking rooms
      • Room service
      • Safety deposit box* Shops (on site)
    • Pool and wellness

      • Fitness centre (Additional charge)
      • Hot tub/jacuzzi (Additional charge)
      • Massage (Additional charge)
      • Outdoor pool
      • Sauna (Additional charge)* Swimming pool
    • Sports

      • Beach Volleyball
      • Billiards/Snooker
      • Children's Entertainment
      • Children's Pool
      • Darts
      • Diving
      • Entertainment Programme
      • Golf
      • Gym
      • Jacuzzi
      • Jet Skiing
      • Massage
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sauna
      • Steam bath
      • Sun loungers
      • Table Tennis
      • Tanning Studio/Solarium
      • Windsurfing
    • Activities

      • Children's playground* Golf course (within 3 km) (Additional charge)
    • Food and Drink

      • Bar* Restaurant
    • Entertainment

      • Babysitting/child services (Additional charge)

What's this hotel doing to help you have a safe stay?

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

All Inclusive

Food & Drink:

  • 4 restaurants
  • All meals included and snacks
  • Themed buffet dinners
  • 4 bars


  • Minibar (selected products restocked daily)
  • Gym
  • 20% off on massages


  • Non-motorized water sports at Water Sport Deck
  • Daily activities by the pool
  • Kids’ Club
  • Evening entertainment (three times a week)

Other Information

  • 24hr Reception
  • Currency exchange
  • Dry cleaning (Additional charge)
  • Free public parking
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • Pets are not allowed
  • Tour desk
Points of interest
  • Bars 100m
  • Cancún, Mexico (CUN) Airport 25m
  • Golf Course 1km
  • Public Transport 800m
  • Restaurants 100m

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