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Hard Rock Hotel Cancun

Hotel star rating:

  1. Cancun
  2. Quintana Roo
  3. Mexico

Why book with us?

  • Low Deposits
  • Price Match Guarantee
  • Secure Booking
  • Monthly Payments available

Guests love...

  • Excellent Wellness Hotel
  • Great Beach Hotel
  • Great Family Hotel
  • Great Resort Hotel

What guests say...

Bar 4.3/557 reviews
Bar is awesome
Breakfast 4.2/526 reviews
Tasty breakfast
Location 4.2/5249 reviews
Great location

Good to know...

  • Friendly atmosphere
  • Friendly service
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
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Do you want to holiday like a celebrity? The 5-star Hard Rock Hotel Cancun is a unique rockstar paradise, situated in Cancun’s exclusive Island Zone: a stunning strip of land forming the outer shore of the Nichupte Lagoon. A firm favourite of the rich and famous, this is Cancun’s most luxurious district.

All rooms at the Hard Rock Hotel Cancun include private bathroom with shower and double hydro spa tub, furnished balcony, liquor dispenser, minibar, coffee maker, free WiFi, LCD satellite TV, Rock Star bath products, bathrobe and slippers, and digital safe. On site, you’ll find a freestyle pool, along with a hydrojet pool, the Legendary Rock Spa with hydro spa tubs, the Body Rock Fitness Centre, and the Posh Beauty Salon. For little ones, there’s a dedicated kids' pool and a mini club. A member of the Hard Rock family, you’ll find The Rock Shop within the hotel, selling a wide range of Hard Rock branded merchandise. Choose from six restaurants and seven bars, including two swim-up bars, or order room service instead...

There is plenty to do within the Island Zone itself, which boasts two excellent golf courses, the Mayan Museum, the Tequila Museum, the white sands of Marlin Beach, an interactive aquarium, and the designer stores of La Isla. However, if you want to explore further afield, the Hard Rock Hotel Cancun offers a number of excursions to some of the most fascinating sites in Mexico, including Chichen Itza, Tulum, Tankah, Coba, and the Garrafon Natural Reef State Park.

Top Facilities
  • 19.5Km from Cancun (CUN) Airport
  • Air Conditioning
  • Bar
  • Car Hire
  • Disabled
  • Family Rooms
  • Fitness
  • Gym
  • Kids Club
  • Non Smoking
  • Pool
  • Room service
  • Terrace
  • WiFi
    • Facilities

      • Air conditioning
      • Allergy-free room
      • Barber/beauty shop
      • Car hire
      • Facilities for disabled guests
      • Family rooms
      • Free WiFi
      • Gift shop
      • Heating
      • Lift
      • Newspapers
      • Non smoking rooms
      • Room service
      • Safety deposit box
      • Shared lounge/TV area
      • Shops (on site)
      • VIP room facilities
    • Pool and wellness

      • Beauty Services
      • Body Treatments
      • Facial treatments
      • Fitness centre
      • Fitness classes
      • Hammam
      • Hot tub/jacuzzi
      • Massage (Additional charge)
      • Outdoor pool (all year)
      • Pool/beach towels
      • Sauna
      • Spa Facilities
      • Spa and wellness centre (Additional charge)
      • Spa/wellness packages
      • Sun loungers or beach chairs
      • Sun umbrellas
      • Swimming pool
    • Sports

      • Aerobics
      • Aqua aerobics
      • Banana Boat
      • Basketball
      • Beach Volleyball
      • Billiards/Snooker
      • Children's Pool
      • Diving
      • Golf
      • Gym
      • Jacuzzi
      • Jet Skiing
      • Massage
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sauna
      • Steam bath
      • Sun loungers
      • Sun terrace
      • Tanning Studio/Solarium
      • Tennis
    • Activities

      • Beach
      • Billiards
      • Entertainment staff
      • Evening entertainment
      • Games room
      • Golf course (within 3 km) (Additional charge)
      • Karaoke
      • Kids Club
      • Live music/performance
      • Table tennis
      • Tennis court* Tennis equipment
    • Food and Drink

      • Bar
      • Great coffee!
      • Kid meals* Restaurant (à la carte and buffet)
    • Entertainment

      • Babysitting/child services

What's this hotel doing to help you have a safe stay?

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Room facilities

Enjoy the life of a rock star at the Hard Rock Hotel Cancun and indulge in all the comforts that come with it. The hotel has a total of 598 rooms and suits, luxuriously furnished and equipped with private balconies offering different views, private bathroom and All Inclusive services.

Standard amenities include bathroom with hydro spa tub, bathrobes, slippers, hairdryer and free bath amenities, minibar, liquor dispenser, flat screen TV with satellite channels, digital safe, individual air conditioning, coffee maker, direct dial telephone, alarm clock radio, iron/ironing board and free Wi-Fi.

All Inclusive


  • Breakfast, Buffet; Continental.
  • Lunch, Buffet; International.
  • Dinner, Buffet; International, Restaurant (A la Carte Snacks, Unlimited).
  • Room Service, 24 hours.


  • Bar (4).
  • Mini Bar, Unlimited (Filled every other day).
  • Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol; Premium brands; International, Wine; Spirits.

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Daily maid service
  • Dry cleaning
  • Express check-in/check-out
  • Free public parking
  • Ironing service
  • Laundry
  • Luggage storage
  • Pets are not allowed
  • Secured parking
  • Shoeshine
  • Ticket service* Tour desk
Points of interest
  • Cancún, Mexico (CUN) Airport 25m
  • Shops 100m
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95% Customer satisfaction with over 17,000 feefo reviews

  • Website was easy to search and find a holiday, liked that you could search for ‘anywhere’. Has loads of deals and savings which is a plus. Would recommend
    Hannah Stokes
  • It was very easy to find our perfect holiday with Loveholidays as they show you the best deals! The website also is very easy to navigate and everything you ...
    Angelie Macapagal
  • Very good service. Easy and simple steps to follow
    John Rhodes