Hard Rock Hotel Riviera Maya Hacienda in Puerto Aventuras, Mexico

Guests love...

  • Excellent

    Resort Hotel

  • Excellent

    Romantic Hotel

  • Excellent

    Beach Hotel

What guests say...

  • Vibe 4.8
    27 reviews
    ‘Awesome vibe.’
  • Food 4.5
    50 reviews
    ‘Delicious food.’
  • Amenities 4.5
    20 reviews
    ‘Nice building.’
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Good to know...

  • Friendly atmosphere
  • Friendly service
  • Nice building

When to go

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Hard Rock Hotel Riviera Maya Hacienda

  • 68Km from Cancun(CUN) Airport
  • 0-500m to beach
  • Outdoor Pool
  • Private beach area
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
10992 reviews

Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples... ... Continue reading

‘Excellent club hotel. Fantastic service. Awesome vibe.’
Hard Rock Hotel Riviera Maya Hacienda in Puerto Aventuras, Mexico

Bordered by a private white sand beach and lush tropical landscapes, this decadent luxury resort pulls out all the stops for an unreal holiday for families and couples alike. The resort is situated near Playa del Carmen on the Mayan Riviera, less than 50 kilometres from the pre-Colombian Mayan ruins of Tulum. Visitors will have many opportunities to explore the area with excursions to Tulum and Chichen-Itza archaeological sites, and can swim with dolphins or even tour the Hard Rock sister hotel in Cancun. Each room offers generous proportions, a hydro spa bathtub, private balcony, and a range of state-of-the-art amenities, all decorated with vibrant colours and textures. Guests will delight in the private beach, children's pool and family pool, and the resort also offers a sophisticated and opulent adults-only hotel with four pools, nine imaginative restaurants and six lavish bars exclusively for adults.

Hacienda is the family-friendly part of the resort - however, if you prefer surroundings saved exclusively for adults then head to Heaven, the exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest!

Facilities

  • Air conditioning
  • Family rooms
  • FREE WiFi in public areas
  • Lift
  • Safety deposit box

Pool and wellness

  • Beauty Services
  • Body Treatments
  • Body scrub
  • Body wrap
  • Facial treatments
  • Fitness
  • Fitness centre
  • Fitness classes
  • Fitness/spa locker rooms
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hair treatments
  • Light therapy
  • Make up services
  • Manicure
  • Massage (Additional charge)
  • Outdoor pool (all year)
  • Pedicure
  • Pool/beach towels
  • Spa Facilities
  • Spa and wellness centre (Additional charge)
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Swimming pool
  • Waxing services
  • Yoga classes

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Basketball
  • Billiards/Snooker
  • Children's Pool
  • Cycling/Mountain Biking
  • Diving
  • Golf
  • Gym
  • Jacuzzi
  • Massage
  • Outdoor Pool(s)
  • Pool bar
  • Sauna
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Table Tennis
  • Tennis

Activities

  • Bikes available (free)
  • Canoeing
  • Children's playground
  • Entertainment staff
  • Evening entertainment
  • Fitness centre
  • Games room
  • Kids Club
  • Nightclub/DJ
  • Private beach area
  • Snorkelling
  • Tennis court

Food and Drink

  • Bar
  • Restaurant (à la carte and buffet)
  • Snack bar

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Accessible parking
  • Concierge service
  • Currency exchange
  • Daily maid service
  • Express check-in/check-out
  • FREE Parking
  • Luggage storage
  • Pets are not allowed
  • Secured parking
  • Tour desk

Other facilities

  • 24hr Reception
  • Babysitting/child services
  • Business centre
  • Concierge service
  • Currency exchange
  • Dry cleaning
  • Garden
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor pool (all year)
  • Room service

Entertainment

  • Babysitting/child services (Additional charge)

Points of interest

  • Cancun Airport - 1 hours 40 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Hard Rock Hotel Riviera Maya Hacienda in Puerto Aventuras easier for you, we provide a range of different payment options. To find out if you can book Hard Rock Hotel Riviera Maya Hacienda with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : KM. 72 Carretera Cancun, Puerto Aventuras, Mexico, 77710

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Classic Deluxe Double Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Classic Double Room - King Bed with Balcony
    • Number of bedrooms: 1
    • Living room
    • Room size (sqm): 90
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Classic Single Room - King Bed with Balcony
    • Living room
    • Room size (sqm): 44
    • Number of bedrooms: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Club Deluxe Double Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Club Deluxe Single Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Deluxe Double Room - King Bed with Balcony
  • Deluxe Double Room with Balcony/Terrace
  • Deluxe One Bedsingle Double or Twin Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Deluxe Premium Double Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Deluxe Premium Single Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Deluxe Quadruple Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Deluxe Single Room - King Bed with Balcony
  • Deluxe Single Room with Balcony/Terrace
  • Deluxe Suite with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Deluxe Triple Room with Balcony
  • Double Room - King Bed with Balcony
  • Double Room - Two Double Beds with Balcony
    • Room size (sqm): 200
    • Living room
    • Number of bedrooms: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Double Room with Balcony
    • Bathroom
    • Room size (sqm): 45
    • Number of bedrooms: 1
    • Cot on demand
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Grand Deluxe Double Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Grand Deluxe Single Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Quadruple Room - Double Bed with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Quadruple Room - Two Double Beds with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Single Room - Double Bed with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Single Room - King Bed with Balcony
  • Single Room - Two Double Beds with Balcony
    • Room size (sqm): 200
    • Living room
    • Number of bedrooms: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Single Room with Balcony
  • Suite with Balcony
  • Superior Double Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Superior Quadruple Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Superior Single Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Superior Triple Room with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Triple Room - Double Bed with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Triple Room - Two Double Beds with Balcony
    • Shower
    • Bathtub
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Alarm clock
    • Background music
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
  • Two Bedroom Double Room with Balcony
  • Two Bedroom Triple Room with Balcony
  • Two Bedsingle Double or Twin Room with Balcony

Questions and Answers about Hard Rock Hotel Riviera Maya Hacienda

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

1 Questions | 1 Answers

Hi Steve
There are lots of golf options heres the hotels link to the golf section of their web that will give you all the information
http://www.hrhrivieramaya.com/world-class-golf.htm
Regards

Added 2 years, 1 month ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Answer

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