Guests love...

  • Excellent

    Views

  • Excellent

    Rooms

  • Excellent

    Bar

What guests say...

  • Location 5.0
    77 reviews
    ‘Great location.’
  • Bar and Beverages 4.8
    14 reviews
    ‘Bar is awesome.’
  • Vibe 4.7
    48 reviews
    ‘Awesome vibe.’
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Good to know...

  • Modern Hotel
  • Stylish hotel
  • Beautiful architecture
  • Friendly atmosphere

When to go

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The Carmen

  • Beachfront
  • Sun terrace
  • Private beach area
  • Outdoor Pool
  • Free WiFi
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
520 reviews

Welcome to The Carmen in Playa del Carmen. The closest city to the hotel is Playa del Carmen (50 m). Other cities: Cancun (70 km). To make your stay more comfortable a... ... Continue reading

‘Excellent hotel. Great rooms in excellent location. Awesome vibe.’

Welcome to The Carmen in Playa del Carmen. The closest city to the hotel is Playa del Carmen (50 m). Other cities: Cancun (70 km). To make your stay more comfortable air conditioning and a lobby are available. The staff in this 4 storey hotel speaks Spanish and English. A fresh water swimming pool is available. Refreshing drinks are offered at the pool bar. Sunshades and sunbeds are available free of charge at the beach and at the pool. The hotel is within easy reach of supermarkets, bus stops, taxi stands, shops, tourist information, disco and bars and restaurants. This is an adults only hotel (18+).
* The Resort fee Lifestyle costs $ 43 per night, per room and is to be paid directly at the hotel. This charge is additional to the cost of the rate.

Facilities

  • Adult only
  • Air conditioning
  • Beachfront
  • Bridal suite
  • Car hire
  • Facilities for disabled guests
  • FREE WiFi
  • Grocery deliveries (Additional charge)
  • Lift
  • Non smoking rooms
  • Non smoking throughout
  • Private beach area
  • Room service
  • Safety deposit box
  • Shuttle service
  • Shuttle service (additional charge)
  • Sun terrace
  • Terrace
  • VIP room facilities

Pool and wellness

  • Fitness centre
  • Massage (Additional charge)
  • Outdoor pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool

Activities

  • Beach
  • Bicycle rental (additional charge)
  • Canoeing Off-site (Additional charge)
  • Cycling Off-site
  • Diving Off-site (Additional charge)
  • Evening entertainment
  • Fishing Off-site (Additional charge)
  • Golf course (within 3 km) (Additional charge)
  • Nightclub/DJ
  • Snorkelling Off-site (Additional charge)
  • Windsurfing Off-site (Additional charge)

Food and Drink

  • Bar
  • Bottle of water
  • Breakfast in the room
  • Chocolate or cookies
  • Fruits
  • Restaurant (à la carte)
  • Snack bar
  • Very good coffee!
  • Wine/champagne

Other Information

  • 24hr Reception
  • Concierge service
  • Currency exchange
  • Daily maid service
  • Dry cleaning (Additional charge)
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • No parking available
  • Pets are not allowed
  • Ticket service
  • Tickets to attractions or shows (Additional charge)
  • Tour desk
  • Trouser press
  • Wheelchair accessible

Points of interest

  • Cancun Airport - 1 hours 20 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at The Carmen in Playa del Carmen easier for you, we provide a range of different payment options. To find out if you can book The Carmen with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Calle 8 Norte 876 MZ 4, Playa del Carmen, Mexico, 77710

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A selection of available rooms is shown below. More options may be available.
  • Junior Suite - Ocean Front with Balcony/Terrace
    • Balcony/Terrace
    • Room size (sqm): 54
    • Trouser press
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite - Two Double Beds with Balcony and Partial Ocean View
    • Trouser press
    • Room size (sqm): 35
    • Wheelchair-accessible
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite with Balcony and Ocean View
    • Room size (sqm): 34
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite with Balcony and Partial Ocean View
    • Trouser press
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1

Questions and Answers about The Carmen

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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