The Carmen in Playa del Carmen, Mexico

Guests love...

  • Great

    Beach Hotel

  • Great

    City Hotel

What guests say...

  • Bar and Beverages 5.0
    27 reviews
    ‘Bar is awesome’
  • Location 4.8
    133 reviews
    ‘Great location’
  • Vibe 4.7
    103 reviews
    ‘Awesome vibe’
  • Cleanliness 4.6
    26 reviews
    ‘Clean’
  • Food 4.5
    84 reviews
    ‘Delicious food’

Good to know...

  • Stylish hotel
  • Modern Hotel
  • Great view
  • Friendly atmosphere

When to go

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The Carmen

  • Beachfront
  • Sun terrace
  • Outdoor Pool
  • Free WiFi
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
656 reviews

The Carmen is a 4-star boutique hotel located in Playa del Carmen, on the Caribbean coast of Mexico. This chic and contemporary hotel is exclusively adults-only, and o... ... Continue reading

‘Great room. Delicious food. Great location. Fantastic service. Awesome vibe. Good internet service. Great amenities. Clean. Bar is awesome.’
The Carmen in Playa del Carmen, Mexico

The Carmen is a 4-star boutique hotel located in Playa del Carmen, on the Caribbean coast of Mexico. This chic and contemporary hotel is exclusively adults-only, and offers an ideal romantic getaway for couples, honeymooners, and those in search of the ultimate dream wedding.

The Carmen has an elite selection of 37 spectacular ultra-modern suites, with a choice of full or partial ocean views from your balcony, and some with a private jacuzzi. Each luxurious suite is designed in a cool and refreshingly modern style, using natural woods, sinuous, serpentine lines, and lots of white and windows to create a light-as-air feeling. Here you can kick back and relax, enjoy serene slumbers and wake up refreshed in a contemporary work of art! You can swim in the sparkling infinity pool, or go up on the rooftop to the Deck 5 Skybar, and swim in the pool there while you marvel at the sunset. You might also choose this location to say your vows, or perhaps stage a spectacular ceremony right on the private beach. The Carmen hotel has a lovely laid-back ambience, which you can enhance by dining on the fabulous fresh organic food at the highly acclaimed Keel restaurant.

The hotel is located on one of the best beaches in Playa del Carmen, with its crystalline turquoise waters and delicious white sand. In addition to snorkelling, scuba diving and fishing along the reefs and underground rivers, the hotel can also arrange sunset cruises, catamaran hire, kite surfing and swimming with whale sharks!

  • The Resort fee Lifestyle costs $ 43 per night, per room and is to be paid directly at the hotel. This charge is additional to the cost of the rate.

Facilities

  • Adult only Air conditioning Beachfront Bridal suite Car hire Facilities for disabled guests Free WiFi Grocery deliveries (Additional charge) Lift Non smoking rooms Non smoking throughout Private beach area Room service Safety deposit box Shuttle service Shuttle service (additional charge) Sun terrace Terrace VIP room facilities

Pool and wellness

  • Fitness centre Massage (Additional charge) Outdoor pool Pool/beach towels Sun loungers or beach chairs Sun umbrellas Swimming pool

Activities

  • Beach Bicycle rental (additional charge) Canoeing Off-site (Additional charge) Cycling Off-site Diving Off-site (Additional charge) Evening entertainment Fishing Off-site (Additional charge) Golf course (within 3 km) (Additional charge) Nightclub/DJ Snorkelling Off-site (Additional charge) Windsurfing Off-site (Additional charge)

Leisure

  • Private pool: 1
  • Private beach area: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Massage (fees may apply)

Food and Drink

  • Bar Bottle of water Breakfast in the room Chocolate or cookies Fruits Restaurant (à la carte) Snack bar* Wine/champagne

Other Information

  • 24hr Reception Concierge service Currency exchange Daily maid service Dry cleaning (Additional charge) Ironing service (Additional charge) Laundry (Additional charge) Luggage storage No parking available Pets are not allowed Ticket service Tickets to attractions or shows (Additional charge) Tour desk Trouser press Wheelchair accessible

Points of interest

  • Cancun Airport - 1 hours 20 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at The Carmen in Playa del Carmen easier for you, we provide a range of different payment options. To find out if you can book The Carmen with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

Hotel address : Calle 8 Norte 876 MZ 4, Playa del Carmen, Mexico, 77710

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Beach Front Suite with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Junior Suite Sunrise Ocean Front with Balcony/Terrace
  • Junior Suite with Balcony and Ocean View
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Junior Suite with Balcony and Partial Ocean View
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Single Room with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite - King Bed with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite Coral with Balcony and Partial Ocean View
  • Suite Ocean Front with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite Reef with Balcony and Partial Ocean View
  • Suite with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite with Balcony and Ocean View
  • Suite with Balcony and Partial Sea View
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1

Questions and Answers about The Carmen

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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