The Carmen

Playa del Carmen, Mexico
Great room. Delicious food. Great location. Fantastic service. Awesome vibe. Great amenities. Bar is awesome.

The Carmen is a 4-star boutique hotel located in Playa del Carmen, on the Caribbean coast of Mexico. This chic and contemporary hotel is exclusively adults-only, and offers an ideal romantic getaway for couples, honeymooners, and those in search of the ultimate dream wedding.

The Carmen has an elite selection of 37 spectacular ultra-modern suites, with a choice of full or partial ocean views from your balcony, and some with a private jacuzzi. Each luxurious suite is designed in a cool and refreshingly modern style, using natural woods, sinuous, serpentine lines, and lots of white and windows to create a light-as-air feeling. Here you can kick back and relax, enjoy serene slumbers and wake up refreshed in a contemporary work of art! You can swim in the sparkling infinity pool, or go up on the rooftop to the Deck 5 Skybar, and swim in the pool there while you marvel at the sunset. You might also choose this location to say your vows, or perhaps stage a spectacular ceremony right on the private beach. The Carmen hotel has a lovely laid-back ambience, which you can enhance by dining on the fabulous fresh organic food at the highly acclaimed Keel restaurant.

The hotel is located on one of the best beaches in Playa del Carmen, with its crystalline turquoise waters and delicious white sand. In addition to snorkelling, scuba diving and fishing along the reefs and underground rivers, the hotel can also arrange sunset cruises, catamaran hire, kite surfing and swimming with whale sharks!

  • The Resort fee Lifestyle costs $ 43 per night, per room and is to be paid directly at the hotel. This charge is additional to the cost of the rate.

The Carmen is a 4-star boutique hotel located in Playa del Carmen, on the Caribbean coast of Mexico. This chic and contemporary hotel is exclusively adults-only, and offers an ideal romantic getaway for couples, honeymooners, and those in search of the ultimate dream wedding. 

Most popular facilities

  • Beachfront
  • Sun terrace
  • Outdoor Pool
  • Free WiFi
  • Air Conditioning
  • Bar
  • Car Hire
  • Currency Exchange
  • Facilities for Disabled Guests
  • Fitness Centre
  • Non Smoking Rooms
  • Pool
  • Room Service
  • Terrace
  • Wifi
    • Facilities
      • Adult only
      • Air conditioning
      • Beachfront
      • Bridal suite
      • Car hire
      • Facilities for disabled guests
      • Free WiFi
      • Grocery deliveries (Additional charge)
      • Lift
      • Non smoking rooms
      • Non smoking throughout
      • Private beach area
      • Room service
      • Safety deposit box
      • Shuttle service
      • Shuttle service (additional charge)
      • Sun terrace
      • Terrace
      • VIP room facilities
    • Pool and wellness
      • Fitness centre
      • Massage (Additional charge)
      • Outdoor pool
      • Pool/beach towels
      • Sun loungers or beach chairs
      • Sun umbrellas
      • Swimming pool
    • Activities
      • Beach
      • Bicycle rental (additional charge)
      • Canoeing Off-site (Additional charge)
      • Cycling Off-site
      • Diving Off-site (Additional charge)
      • Evening entertainment
      • Fishing Off-site (Additional charge)
      • Golf course (within 3 km) (Additional charge)
      • Nightclub/DJ
      • Snorkelling Off-site (Additional charge)
      • Windsurfing Off-site (Additional charge)
    • Food and Drink
      • Bar
      • Bottle of water
      • Breakfast in the room
      • Chocolate or cookies
      • Fruits
      • Restaurant (à la carte)
      • Snack bar* Wine/champagne
    • Other Information
      • 24hr Reception
      • Concierge service
      • Currency exchange
      • Daily maid service
      • Dry cleaning (Additional charge)
      • Ironing service (Additional charge)
      • Laundry (Additional charge)
      • Luggage storage
      • No parking available
      • Pets are not allowed
      • Ticket service
      • Tickets to attractions or shows (Additional charge)
      • Tour desk
      • Trouser press
      • Wheelchair accessible

Points of interest

  • Cancun Airport 1 hour 20 minutes
To make booking a cheap holiday at The Carmen in Playa del Carmen easier for you, we provide a range of different payment options.To find out if you can book The Carmen with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability"button above.
A selection of available rooms is shown below. There may be more options available, shown after you've made your flight selection.
  • Junior Suite Sunrise Ocean Front with Balcony/Terrace
  • Suite Coral with Balcony and Partial Ocean View
  • Suite with Balcony and Ocean View
  • Suite Reef with Balcony and Partial Ocean View
  • Suite with Balcony and Partial Sea View
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Beach Front Suite with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Junior Suite with Balcony and Ocean View
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Junior Suite with Balcony and Partial Ocean View
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite Ocean Front with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite - King Bed with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Suite with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
  • Single Room with Balcony
    • Number of bedrooms: 1
    • Living room: 1
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • 220V power supply
    • Plug adaptor
    • Minibar (fees may apply)
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Fan
    • Safe
    • Balcony
    • Wake-up service
    • Desk
    • Welcome pack
    • Smoke detector
    • Housekeeping
    • Outdoor swimming pool: 1
    • Private Beach Area: 1
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  • Low Deposit options available
  • Pay Monthly
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What guests say...

  • Bar and Beverages5/530 reviews

    Bar is awesome

  • Location4.8/5151 reviews

    Great location

  • Vibe4.7/5124 reviews

    Awesome vibe

Good to know...

  • Modern Hotel
  • Stylish hotel
  • Great view
  • Friendly atmosphere
When to go
graph comparing fluctuations of temperature for The Carmen