Playacar Palace

Playa del Carmen, Mexico
Great room. Very comfortable. Delicious food. Great location. Fantastic service. Awesome vibe. Great wellness & sports facilities.

The 5-star Playacar Palace is situated on Playa del Carmen’s gorgeous beach and is within walking distance to the bustling Fifth Avenue. Ranked amongst the top resorts in Playa del Carmen on TripAdvisor, the hotel features three restaurants and is a grand, all inclusive resort perfect for groups of friends, couples and families seeking utter relaxation. 

All 201 of the beautiful, air-conditioned rooms at the Playacar Palace feature a state-of-the-art décor and are fitted with Smart TVs, as well as complimentary WiFi. Each room is also well equipped with a private bathroom and free CHI hair products. 

The hotel’s Momo Restaurant has a refined décor and serves a variety of exotic dishes from a Pan-Asian offering – perfect for an intimate dinner with your loved one or as a family outing. The hotel’s main restaurant, Café Del Mar, is the place to be for hearty buffets for all your key meals throughout the day. Breakfast and lunch services are inspired by an international cuisine, whereas dinner boasts a delicious Mexican buffet service. If after your meal you’re in the mood to relax with a drink, head to the lobby bar for top-notch spirits or visit the Luna Lounge instead and enjoy crafted cocktails made by the professionals. 

Guests can leave the world behind and look forward to some high-class relaxation at the hotel’s spa. Offering hydrating body wraps, deep-tissue massages, luxurious facials and much more, you won’t need to unwind for long before feeling replenished. Within the spa, you’ll also find plunge pools, herbal steam rooms and revitalizing showers. If you need to maintain your fitness whilst holidaying in paradise, utilise the hotel’s fitness centre and staying toned will not be a problem. You can also keep fit with a swim in the gorgeous outdoor pool. 

Being just steps from the popular Fifth Avenue means you needn’t go far to do some shopping or take advantage of the lively nightlife scene. If you’d prefer an excursion with historical importance, why not visit the Mayan ruins? 

The 5-star Playacar Palace is situated on Playa del Carmen's gorgeous beach and is within walking distance to the bustling Fifth Avenue. Ranked amongst the top resorts in Playa del Carmen on TripAdvisor, the hotel features three restaurants and is a grand, all inclusive resort perfect for groups of friends, couples and families seeking utter relaxation. 

Most popular facilities

  • Outdoor Pool
  • Spa and wellness centre
  • Free WiFi
  • Bar
  • Facilities for Disabled Guests
  • Walk out suites
  • Fitness Centre
  • Room Service
  • Air Conditioning
    • Facilities
      • Air conditioning
      • Barber/beauty shop
      • Bridal suite
      • Car hire
      • Designated smoking area
      • Facilities for disabled guests
      • Family rooms
      • Free WiFi
      • Gift shop
      • Heating
      • Lift
      • Newspapers
      • Non-smoking rooms
      • Room service
      • Safety deposit box
      • Shops (on site)
      • VIP room facilities
    • Pool and wellness
      • Fitness centre
      • Hot tub/jacuzzi
      • Outdoor pool
      • Solarium
      • Spa and wellness centre
      • Swimming pool
    • Sports and leisure
      • Aerobics
      • Beach Volleyball
      • Billiards/Snooker
      • Children's Entertainment
      • Children's Pool
      • Diving
      • Golf
      • Gym
      • Jacuzzi
      • Jet Skiing
      • Massage
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sauna
      • Steam bath
      • Sun loungers
      • Sun terrace
      • Swimming Pool
      • Table Tennis
      • Tennis
      • Water Skiing
      • Windsurfing
    • Activities
      • Billiards
      • Diving
    • Facilities
      • Air conditioning
      • LED TV
      • Coffee/tea maker
      • Daily housekeeping
      • Smoking And Non-Smoking
      • Phone
      • Turndown service
      • Free bottled water
      • Free local calls
      • Private bathroom
      • Bathrobes
      • Free toiletries
      • Hair dryer
      • Iron/ironing board
      • Free long-distance calls
      • Number of bathrooms - 1
      • Jetted bathtub
      • In-room safe (laptop compatible)
      • Satellite TV service
      • Room service (24 hours)
      • Rollaway/extra beds free)
      • Premium TV channels
      • Free WiFi
      • Blackout drapes/curtains
      • In-room childcare (surcharge)
      • Designer toiletries
      • Desk
      • In-room climate control (air conditioning)
      • Premium bedding
      • Slippers
      • iPod docking station
      • Separate bathtub and shower
      • Minibar (stocked,free items)
      • Non-Smoking
      • Elevator/lift
      • Fitness facilities
      • 24-hour front desk
      • Poolside bar
      • Business center
      • Porter/bellhop
      • Free self parking
      • Dry cleaning/laundry service
      • Free valet parking
      • Outdoor pool
      • Conference space size (meters) - 300
      • Terrace
      • Luggage storage
      • Hair salon
      • ATM/banking
      • Concierge services
      • Gift shops or newsstand
      • Conference center
      • Shopping on site
      • Outdoor tennis court
      • Pool umbrellas
      • Total number of rooms - 201
      • Number of floors - 5
      • Number of buildings/towers - 1
      • Coffee/tea in common areas
      • Number of bars/lounges - 2
      • Full-service spa
      • Beach umbrellas
      • Swim-up bar
      • Free breakfast
      • Conference space
      • Billiards or pool table
      • Spa treatment room(s)
      • Tours/ticket assistance
      • Meeting rooms
      • Beach sun loungers
      • Free WiFi
      • Pool sun loungers
      • Steam room
      • Sauna
      • Babysitting or childcare (surcharge)
      • Children's club free)
      • Smoke-free property
      • Children's pool
      • Number of restaurants - 3
      • Conference space size (feet) - 3229
      • Beach towels
      • Accessible bathroom
      • Roll-in shower
      • Wedding services
      • In-room accessibility
      • Garden
      • Multilingual staff
      • Free Wireless Internet
      • Resort Credit Included
      • All-Inclusive
    • Entertainment
      • Babysitting/child services

Food and Drink

Breakfast is provided in the following variations: Buffet, Continental. The hotel has 3 restaurants. A snack bar is also available throughout the day. Evening drinks can be enjoyed at the lobby bar.

Other information

The following payments are accepted: Euro/Master Card, American Express and Visa Card. Additional fees may apply for certain facilities, amenities or activities.

Please note that an Environmental Tax applies to all stays in Mexico.

This is charged per room per night and the cost will be applied either upon check-in or check-out.

Points of interest

  • Cancun Airport 1 hour 20 minutes
  • Golf Course 1km
  • Public Transport 200m
To make booking a cheap holiday at Playacar Palace in Playa del Carmen easier for you, we provide a range of different payment options.To find out if you can book Playacar Palace with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability"button above.
A selection of available rooms is shown below. There may be more options available, shown after you've made your flight selection.
  • Honeymoon Suite with Balcony/Terrace
    • Minibar
    • Bathroom
    • Hairdryer
    • Shower
    • Centrally regulated air conditioning
    • Ironing set
    • Fridge
    • Safe
    • Mini fridge
    • Balcony/Terrace
    • Disability-friendly bathroom
    • TV
    • Internet access
    • Direct dial telephone
    • Radio
    • Tea and coffee making facilities
    • Bathtub
    • Wheelchair-accessible
    • Living Room
    • Individually adjustable air conditioning
    • Room size (sqm): 111
    • Number of bedrooms: 1
    • Wi-fi
    • Cot on demand
  • Low Deposit options available
  • Pay Monthly
Guests love...
  • ExcellentBusiness Hotel
  • ExcellentFamily Hotel
  • ExcellentLuxury Hotel
  • ExcellentResort Hotel
  • ExcellentRomantic Hotel
  • ExcellentWellness Hotel
  • GreatBeach Hotel

What guests say...

  • Location5/5130 reviews

    Great location

  • Service4.8/5252 reviews

    Fantastic service

  • Vibe4.7/547 reviews

    Awesome vibe

Good to know...

  • Great shopping
  • Friendly service
  • Nice building
  • Friendly atmosphere
When to go
graph comparing fluctuations of temperature for Playacar Palace