Platinum Yucatan Princess in Playa del Carmen, Mexico

Guests love...

  • Excellent

    Beach Hotel

  • Excellent

    Resort Hotel

What guests say...

  • Vibe 4.7
    148 reviews
    ‘Awesome vibe.’
  • Service 4.2
    515 reviews
    ‘Friendly, professional service, especially at the bar and restaurant.’
  • Location 4.1
    178 reviews
    ‘Great location.’
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Good to know...

  • Recreation staff is nice
  • Friendly service
  • Nice building

When to go

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Platinum Yucatan Princess

  • 0Km to beach
  • 10Km to town centre
  • Beachfront
  • Outdoor Pool
  • Spa and wellness centre
  • Free WiFi
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
6059 reviews

Welcome to the Platinum Yucatan Princess in Playa del Carmen. To make your stay more comfortable a lobby, shops, a mini market, a coiffeur and air conditioning are ava... ... Continue reading

‘Good beach hotel. Great location. Awesome vibe.’
Platinum Yucatan Princess in Playa del Carmen, Mexico

Welcome to the Platinum Yucatan Princess in Playa del Carmen. To make your stay more comfortable a lobby, shops, a mini market, a coiffeur and air conditioning are available. The staff in this 3 storey hotel speaks English, Spanish and French. 13 fresh water swimming pools are available. Refreshing drinks are offered at the pool bar. Sunshades and sunbeds are available free of charge at the beach and at the pool. The hotel ensures that disabled guests are catered for with the following amenities: a ramp or level access and wheelchair suitable lift. For your entertainment the hotel features a disco. Vehicles may be parked in the parking lot. Honeymooners are welcome at Platinum Yucatan Princess where they can enjoy the dining and great room views. This is an adults only hotel (18+).


  • Adult only
  • Barber/beauty shop
  • Beachfront
  • Bridal suite
  • FREE WiFi
  • Garden
  • Gift shop
  • Mini-market on site
  • Room service
  • Shops (on site)
  • Terrace
  • VIP room facilities

Pool and wellness

  • Fitness centre
  • Hammam
  • Hot tub/jacuzzi
  • Massage
  • Outdoor pool (all year)
  • Sauna
  • Spa and wellness centre
  • Swimming pool

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Archery
  • Basketball
  • Beach Volleyball
  • Billiards/Snooker
  • Catamaran
  • Diving
  • Golf
  • Gym
  • Jacuzzi
  • Jet Skiing
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sailing
  • Sauna
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Table Tennis
  • Tennis


  • Beach
  • Entertainment staff
  • Evening entertainment
  • Nightclub/DJ
  • Tennis court
  • Water sport facilities (on site)

Food and Drink

  • Bar
  • Breakfast options
  • Restaurant (à la carte and buffet)
  • Snack bar

Other Information

  • 24hr Reception
  • Currency exchange
  • Daily maid service
  • FREE Parking
  • Ironing service
  • Laundry
  • Luggage storage
  • Pets are not allowed
  • Trouser press

Points of interest

  • Cancun Airport - 1 hours 20 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Platinum Yucatan Princess in Playa del Carmen easier for you, we provide a range of different payment options. To find out if you can book Platinum Yucatan Princess with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Deluxe Junior Suite with Balcony/Terrace
    • Direct dial telephone
    • Smoke detector
    • CD player
    • Centrally regulated air conditioning
    • Smoking rooms
    • Balcony/Terrace
    • Number of bedrooms: 216
    • Bathtub
    • Living room
    • Radio
    • Make-up mirror
    • Room size (sqm): 53
    • Extra beds on demand
    • Bathroom
    • Shower
    • Hairdryer
    • Hydro-massage bath
    • Toiletries
    • Bathrobes
    • Slippers
    • Wi-fi
    • TV
    • Satellite TV
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wake-up service
    • Welcome pack
    • Housekeeping

Questions and Answers about Platinum Yucatan Princess

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

2 Questions | 2 Answers

Reading over previous customer feedback, we have not been notified of any structural problems to do with this hotel.

Added 3 years, 7 months ago.

By Lauren, team member

Rate Answer:


Yes this is a 5 star hotel.

Added 3 years, 7 months ago.

By Alex, team member

Rate Answer:


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