Platinum Yucatan Princess in Playa del Carmen, Mexico

Guests love...

  • Excellent

    Beach Hotel

  • Excellent

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  • Excellent

    Luxury Hotel

  • Excellent

    Resort Hotel

  • Excellent

    Romantic Hotel

  • Excellent

    Wellness Hotel

What guests say...

  • Service 4.3
    576 reviews
    ‘Fantastic service’
  • Location 3.9
    184 reviews
    ‘Great location’
  • Room 3.5
    341 reviews
  • Food 3.4
    456 reviews
  • WiFi 3.4
    11 reviews

Good to know...

  • Friendly service
  • Recreation staff is nice
  • Clean hotel facilities
  • Friendly atmosphere

When to go

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Platinum Yucatan Princess

  • 0Km to beach
  • 10Km to town centre
  • Beachfront
  • Outdoor Pool
  • Spa and wellness centre
  • Free WiFi
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
6434 reviews

The striking Platinum Yucatan Princess, a 5-star hotel in the heart of bustling Playa del Carmen in Mexico, is the ideal adult getaway. The luxury resort boasts 13 bea... ... Continue reading

‘Great room. Great location. Fantastic service.’
Platinum Yucatan Princess in Playa del Carmen, Mexico

The striking Platinum Yucatan Princess, a 5-star hotel in the heart of bustling Playa del Carmen in Mexico, is the ideal adult getaway. The luxury resort boasts 13 beautiful freshwater pools and a spa and wellness centre, offering a wide variety of relaxing treatments. A peaceful environment is ensured throughout your stay, thanks to the hotel's adults-only policy.

The hotel is also fully kitted out with several amenities to ensure you have a comfortable stay, offering high-end restaurants, a local mini mart, a barber and beauty shop, and a gift shop to ensure that you have everything you need at your fingertips. Each room also provides you with a fully-stocked mini bar, air conditioning, and a 42" plasma TV. This glamorous hotel is the perfect place to bask in the gorgeous sunshine: you'll be fully catered for by the staff at the poolside bar and all guests are provided with free sunbeds and sunshades. The Platinum Yucatan Princess offers a wide variety of entertainment for its guests, including mini-golf, outdoor pools, diving, jet skiing, and sailing. The resort also keeps you entertained throughout the evening, with live entertainment after sunset.

This resort is in a prime location to soak up the colourful culture and beautiful weather of Mexico. Beyond the picturesque beachfront, the surrounding area offers rich nightlife, with traditional Mexican entertainment complementing a number of touristic nightclub and bar choices. 5th Avenue, in the town centre, is a great spot for shopping, fine dining, culture, and people watching.


  • Adult only
  • Barber/beauty shop
  • Beachfront
  • Bridal suite
  • FREE WiFi
  • Garden
  • Gift shop
  • Mini-market on site
  • Room service
  • Shops (on site)
  • Terrace
  • VIP room facilities

Pool and wellness

  • Fitness centre
  • Hammam
  • Hot tub/jacuzzi
  • Massage
  • Outdoor pool (all year)
  • Sauna
  • Spa and wellness centre
  • Swimming pool

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Archery
  • Basketball
  • Beach Volleyball
  • Billiards/Snooker
  • Catamaran
  • Diving
  • Golf
  • Gym
  • Jacuzzi
  • Jet Skiing
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sailing
  • Sauna
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Table Tennis
  • Tennis


  • Beach
  • Entertainment staff
  • Evening entertainment
  • Nightclub/DJ
  • Tennis court
  • Water sport facilities (on site)

Food and Drink

  • Bar
  • Restaurant (à la carte and buffet)
  • Snack bar

Other Information

  • 24hr Reception
  • Currency exchange
  • Daily maid service
  • FREE Parking
  • Ironing service
  • Laundry
  • Luggage storage
  • Pets are not allowed
  • Trouser press

Points of interest

  • Cancun Airport - 1 hours 20 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Platinum Yucatan Princess in Playa del Carmen easier for you, we provide a range of different payment options. To find out if you can book Platinum Yucatan Princess with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

Hotel address : Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Deluxe Junior Suite with Balcony/Terrace

Questions and Answers about Platinum Yucatan Princess

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

2 Questions | 2 Answers

Reading over previous customer feedback, we have not been notified of any structural problems to do with this hotel.

Added 4 years, 3 months ago.

By Lauren, team member

Rate Answer:


Yes this is a 5 star hotel.

Added 4 years, 3 months ago.

By Alex, team member

Rate Answer:


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