Panama Jack Resorts Gran Porto in Playa del Carmen, Mexico

Guests love...

  • Excellent

    Beach Hotel

  • Excellent

    Family Hotel

  • Excellent

    Wellness Hotel

  • Great

    City Hotel

  • Great

    Romantic Hotel

What guests say...

  • Location 4.7
    529 reviews
    ‘Great location’
  • Service 4.4
    827 reviews
    ‘Fantastic service’
  • Breakfast 4.3
    36 reviews
    ‘Tasty breakfast’
  • Room 3.5
    435 reviews
  • Food 3.5
    545 reviews

Good to know...

  • Great shopping
  • Friendly service
  • Friendly atmosphere
  • Clean rooms

When to go

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Panama Jack Resorts Gran Porto

  • Close to Playa del Carmen main strip
  • Outdoor Pool
  • Spa and wellness centre
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
10797 reviews

Following recent renovations, the former Gran Porto Resort is now called Panama Jack Resort Gran Porto in Playa del Carmen. All 287 fully-renovated rooms will be avail... ... Continue reading

‘Great room. Delicious food. Tasty breakfast. Great location. Fantastic service.’
Panama Jack Resorts Gran Porto in Playa del Carmen, Mexico

Following recent renovations, the former Gran Porto Resort is now called Panama Jack Resort Gran Porto in Playa del Carmen. All 287 fully-renovated rooms will be available from November 2017. Most rooms include terraces, optional room service and stocked minibars.

Some of the renovations to this hotel include a revamped Sushi Bar, an improved Mexican restaurant and upgrades to the onsite Aura Spa facilities. There's also new equipment in the gym, plus a swanky new lobby and lobby bar.

Just steps away from Playa del Carmen's main strip, the Panama Jack Resorts Gran Porto offers excellent service by its swimming pools, stunning beaches, plenty of activities and enough relaxation to make your holiday to Playa del Carmen one of dreams. There's gym facilities, swimming pools, evening entertainment and unlimited WiFi, just to name a few of the great facilities on offer at the Panama Jack Resorts Gran Porto Playa del Carmen.


  • Air conditioning
  • Car hire
  • Facilities for disabled guests
  • Family rooms
  • FREE WiFi in public areas
  • Gift shop
  • Lift
  • Newspapers
  • Non smoking rooms
  • Room service
  • Safety deposit box
  • Shops (on site)
  • VIP room facilities


  • Children playground
  • Kids’ club

Pool and wellness

  • Beauty Services Body scrub Body wrap Fitness Fitness centre Hot tub/jacuzzi Manicure Massage Outdoor pool (all year) Pedicure Spa and wellness centre Steam room Swimming pool

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Beach Volleyball
  • Billiards/Snooker
  • Children's Entertainment
  • Children's Pool
  • Cycling/Mountain Biking
  • Diving
  • Entertainment Programme
  • Golf
  • Gym
  • Jacuzzi
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Parasols
  • Pedalo
  • Pool bar
  • Sailing
  • Sauna
  • Squash
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Surfing
  • Table Tennis
  • Tennis


  • Bicycle rental (additional charge)
  • Bikes available (free)
  • Billiards
  • Canoeing
  • Children's playground
  • Cycling
  • Entertainment staff
  • Games room
  • Snorkelling
  • Windsurfing

  • Some charges may apply locally


  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments

Food and Drink

The hotel has 7 restaurants.

Other Information

Payment facilities include Euro/Master Card and American Express. Additional fees may apply for certain facilities, amenities or activities. City /Tourist tax is payable locally.


  • Babysitting/child services

Other facilities

  • Terrace

Points of interest

  • Bars - 100m
  • Cancun Airport - 1 hours 20 minutes
  • Resort Centre - 500m
  • Restaurants - 100m
  • Shops - 100m

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Panama Jack Resorts Gran Porto in Playa del Carmen easier for you, we provide a range of different payment options. To find out if you can book Panama Jack Resorts Gran Porto with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

Hotel address : Constituyentes No. 1, Playa del Carmen, Mexico, 77710

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Hairdryer
    • Bathrobes
    • Slippers
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • CD player
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Safe
    • Balcony/Terrace
    • Wheelchair-accessible
    • Extra beds on demand
    • Cot on demand
    • Billiards
    • Game room
  • Junior Suite with Balcony/Terrace
  • Junior Suite with Balcony/Terrace and Sea View

Questions and Answers about Panama Jack Resorts Gran Porto

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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