Grand Sunset Princess All Suites & Spa

  • 8 outdoor pools
  • Beachfront
  • Modern spa
  • 9 restaurants
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
9074 reviews

The Grand Sunset Princess Hotel is a 5-star All Inclusive resort located in Punta Bete, Mexico, enjoying an oceanfront location and set in lovely landscaped grounds. 676 suites of ... Continue reading

The Grand Sunset Princess Hotel is a 5-star All Inclusive resort located in Punta Bete, Mexico, enjoying an oceanfront location and set in lovely landscaped grounds.

676 suites of varying style and design occupy separate buildings throughout the complex, complemented by a wealth of facilities for adults and children to experience. A host of terrific dining options and fun bars, sparkling pools, Spa complex and fitness centre, land & water-based activities, and hosted day and evening entertainment is all there to spoil you for choice.

Book into the Grand Sunset Princess Hotel for a full-on holiday experience in Punta Bete, Mexico.

Activities

  • 9 swimming pools - some with internal Jacuzzis
  • Sun terraces
  • Loungers & parasols
  • Spa complex with fully equipped fitness centre
  • 6 tennis courts
  • 2 paddle courts
  • Multipurpose court
  • Introductory scuba lesson in pool
  • Motorised & non-motorised water sports
  • Archery and more
  • Organised daytime activities
  • Charges will apply to some activities

Children

  • 4 children's pools
  • Daytime Mini Club (4-12 years)
  • Teen Club (13-17)
  • Mini disco
  • Mini theatre
  • Videogames room
  • Evening entertainment and organised daily activities
  • Babysitting service
  • Charges will apply to some facilities

Entertainment

  • 2 International Main Buffet restaurants
  • 8 a la carte restaurants (1 Italian, 1 Grill, 1 Seafood
  • 1 Mexican
  • 1 Asian Fusion
  • 1 Gourmet International
  • 1 Swiss & 1 Spanish)

  • 11 Bars

  • Sport Bar

  • Swim-up bars and 1 Piano Bar)
  • Evening entertainment at Princess theatre
  • Disco Lounge Areito

All Inclusive

Meals:

  • Breakfast, Buffet, Restaurant (Amarillo), Daily: 07:00 - 10:30.
  • Lunch, Buffet, Restaurant (Amarillo), Daily: 12:30 - 15:00.
  • Dinner, Buffet, Restaurant (Amarillo), Daily: 19:00 - 23:00.
  • Dinner, Mexican; Italian; International; BBQ, Restaurant (4 restaurants, menu a la carte on request.
  • ), Daily: 18:00 - 23:00.
  • Breakfast, Buffet, Restaurant (2 available restaurants Negresco and La Tortuga), Daily: 07:00 - 10:30.
  • Lunch, Buffet, Restaurant (2 available restaurants Negresco and La Tortuga), Daily: 12:30 - 15:00.
  • Dinner, Buffet, Restaurant (2 available restaurants Negresco and La Tortuga), Daily: 18:00 - 22:00.
  • Dinner, Restaurant (Swiss Tematic "La Fondye", menu a la carte (on request)), Daily: 19:00 - 23:00.

Drinks:

  • Locally produced Alcohol; Locally produced non Alcohol; International, 24 hours.
  • Bar (Sport "5 Avenue"), 24 hours.
  • Bar (Areito), Daily: 22:30 - 02:00.
  • Pool Bar (2 poolbars), Daily: 07:00 - 18:00.
  • Lobby Bar (2 Lobby Bars), Daily: 08:00 - 00:00.
  • Bar (2 bars), Daily: 07:00 - 23:00.
  • Theatre/Aphitheatre (bar), Daily: 21:00 - 22:30.
  • Beach Bar, Daily: 10:00 - 18:00.
  • Bar (2 bars (Punta Bete and Chactemal)), Daily: 18:00 - 23:00.
  • Pool Bar (2 Poolbars), Daily: 10:00 - 18:00.

Sports/Activities:

  • Football; Basketball; Watersports (non-motorised); Games; Live entertainment; Mini Club; Organised activities and entertainment; Fitness Centre.
  • Scuba Diving, Once per stay.

Accommodation

Room facilities

Guest suites of varying design and size are all highly stylised and presented in modern tasteful decor with a light and bright appearance, smart contemporary furnishings and amenities to ensure your well-being; features include a private furnished balcony/terrace, air-conditioning and ceiling fan, en suite bathroom with shower, hair dryer & vanity mirror, 26" satellite plasma TV, radio clock, telephone in bathroom and room, mini bar (stocked daily), safe box, iron & board, and coffee maker. Superior suites enjoy additional amenities which may include Jacuzzi or direct pool access for example, and also complementary facilities packages etc.

Other Information

The hotel is a 50-minute drive from the vibrant city of Cancun.

Rates for UK passport holders only

24 hour Reception Services, housekeeping, room service, Concierge, medical centre, business centre, laundry service, shops, meeting facilities, shuttle service to Playa del Carmen, honeymoon, special event & weddings organised and hosted.

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Grand Sunset Princess All Suites & Spa in Playa del Carmen easier for you, we provide a range of different payment options. To find out if you can book Grand Sunset Princess All Suites & Spa with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen, Mexico, 77710

Please wait while we load the map for Grand Sunset Princess All Suites & Spa

A selection of available rooms is shown below. More options may be available.
  • Club Family Room with Balcony/Terrace
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Deluxe Double Suite with Balcony/Terrace
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Deluxe Junior Suite with Balcony/Terrace
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Deluxe Suite with Balcony/Terrace
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Junior Double Suite
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Junior Suite
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Superior Double Villa
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Superior Villa
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Swim-Up Club Family Room with Pool Terrace
    • Double Bed
    • King Size Bed
    • Safe (free of charge)
  • Swim-Up Deluxe Junior Suite with Pool Terrace
    • Double Bed
    • King Size Bed
    • Safe (free of charge)

Questions and Answers about Grand Sunset Princess All Suites & Spa

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

7 Questions | 11 Answers

Hi Cathy, the information from the hotel shows that you can upgrade to a premium service on arrival for a local fee and this gives you waiter service at the beach among other advantages.

Added 2 months, 1 week ago.

By Lisaw, loveholidays.com team member

Rate Answer:

They have pool bars but from our information there shows no waiter service.

Added 2 months, 1 week ago.

By Charlotte, loveholidays.com team member

Rate Answer:

Answer

Hi Mexican Pesos are the national rate and you will get a better exchange on good purchased in the local currency, the departure tax also has to be paid in Pesos.....but both currencies are widely accepted for tips and buying things.
Regards

Added 2 months, 2 weeks ago.

Answer rated: (By 1 users)

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Mexican Pesos are mainly used but Us Dollars are also accepted , I would probably take a mixture of both and see at the time of travel which is the best exchange rate and then you can decide which to tip with also.

Added 2 months, 2 weeks ago.

Answer rated: (By 1 users)

By Valerie.Burton, loveholidays.com team member

Rate Answer:

If you pay in US dollars change will be given in Peso.

Added 2 months, 2 weeks ago.

Answer rated: (By 1 users)

By Darren, loveholidays.com team member

Rate Answer:

The best way of tipping is with US Dollars.

You can also ask this question at reception on arrival and they'll be more than happy to let you know.

Added 2 months, 2 weeks ago.

By Charlotte, loveholidays.com team member

Rate Answer:

Answer

Hi there the hotel is on a beachfront location
regards

Added 1 year, 6 months ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Answer

Hello neil
Please find a list of inclusions and exclusions from the hotels website

Included services
All Inclusive 24 hours
12 swimming pools, (8 main ones for Adults and 4 for Children) Some with internal Jacuzzis
2 International Main Buffets
12 a la carte restaurants** (1 Italian, 1 Grill, 1 Seafood, 1 Mexican, 1 Asian, 1 Gourmet International & 1 Swiss) (1 Spanish - only adults over 18 years, located at Grand Yucatan Princess)
17 Bars (Including Swim-up bars)
24 hours Sport Bar
National and Selection of some International Drinks
Fully equipped Fitness Centre
Daytime organized activities and Nightly Entertainment at the Princess Theater
Disco Lounge Areito (entrance and national & international drinks included)
Non-motorized water sports (free use)
Game Room
Archery (18 +)
Daytime Mini-Club (ages 4 . 12 years with swimming pool, outdoor patio with games, House club)
Night Entertainment for Children, Mini Disco, Mini Theater, Room with Videogames (ages 4 . 12 years)
6 Tennis Courts
2 Paddle Courts
1 Multi use court ( basketball, soccer, etc )
Introductory Scuba lesson in pool ( 1 lesson per person per stay )
Internal transportation
Iron and Board (on request, subject to availability at the Jr. Suite, Deluxe Jr. Suite and Deluxe Jr. Suite Pool Access categories)
Honeymoon Package .Romance. (Complimentary) (Marriage Certificate required, Minimum Period Required of 30 Days) includes:
Room with king size bed
Fresh fruit basket in room upon arrival
One bottle of sparking wine
Nightly bed turndown service
Late check out free of charge (Subject to availability)
Special decoration in the room
Special Cocktail for Honeymooners
Complementary photo souvenir

Services Not Included

SPA Service
Medical Center (doctor on call 24 hours)
Meeting facilities
Business Center
Shops
Room Service (Junior Suite, Junior Suite Deluxe & Junior Suite Deluxe Pool Access)
Wedding Packages: Magical, Royalty, Princess and Mayan Ceremony
Renewal of Vows Package (*Infinity)
Golf Packages at external Golf Courses (subject to availability)
Baby Sitting Seafood
Gourmet International Restaurants (Junior Suite Category Only)
Chill Out Beach Club and Restaurant
Laundry Service
National and International Calls
Internet available in the rooms and some areas
Aquatic Sports Centre (motorized water sports)
*This Package is available free of charge when booking 10 rooms minimum under the Platinum or Laguna Villa Suite Category for 7 Nights Minimum.

Added 2 years, 1 month ago.

By Zara.Drant, loveholidays.com team member

Rate Answer:

Answer

It’s a too far to walk but a short drive. The hotel runs a shuttle bus for a small fee.

Added 3 years, 1 month ago.

Answer rated: (By 1 users)

By Marion, loveholidays.com team member

Rate Answer:

Answer

By coach it's about an hour and by private taxi transfer its about half an hour.

Added 3 years, 2 months ago.

Answer rated: (By 1 users)

By Charlotte, loveholidays.com team member

Rate Answer:

Answer

Yes, the price shown on the page includes flights and accommodation. :)

Added 3 years, 3 months ago.

By Maria, loveholidays.com team member

Rate Answer:

Answer

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