Bluebay Grand Esmeralda

  • Private beach area
  • Outdoor Pool
  • Spa and wellness centre
  • Free WiFi
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
9577 reviews

Welcome to Bluebay Grand Esmeralda in Playa del Carmen. The closest city to the hotel is Playa del Carmen (24 km). To make your stay more comfortable shops, a lobby, a mini market ... Continue reading

Welcome to Bluebay Grand Esmeralda in Playa del Carmen. The closest city to the hotel is Playa del Carmen (24 km). To make your stay more comfortable shops, a lobby, a mini market, 8 elevators, air conditioning, a conference room and a hairdresser are available. The staff in this 3 storey hotel speaks Russian, French, English and Spanish. Mobility on holiday is simplified through car rental. A playground for children is available. 3 fresh water swimming pools with a separate children's pool are available. Sunshades are available free of charge at the beach. Sunshades are available free of charge at the pool. Distance from the hotel to: airport CUN (55 km), Akumal (61 km), shops (21 km), Puerto Morelos (26 km), Tulum (87 km), supermarkets (30 km) and disco (25 km). The hotel is within easy reach of bus stops. The hotel ensures that disabled guests are catered for with the following amenities: a ramp or level access. For your entertainment the hotel features a theatre and TV lounge. Vehicles may be parked in the parking lot. The romantic dining and great room views make Bluebay Grand Esmeralda an ideal choice for honeymooners.

Activities

  • Billiards (Additional charge)
  • Children's playground
  • Evening entertainment
  • Karaoke
  • Kids Club
  • Table tennis
  • Tennis court
  • Windsurfing

Other facilities

  • Beachfront
  • Garden
  • Private beach area
  • Terrace

Facilities

  • Air conditioning
  • Barber/beauty shop
  • Car hire
  • Facilities for disabled guests
  • Family rooms
  • Free WiFi
  • Gift shop
  • Heating
  • Lift
  • Room service
  • Safety deposit box
  • Shops (on site)
  • VIP room facilities

Food and Drink

The breakfast type is Buffet. The hotel has 6 restaurants. A snack bar is also available throughout the day. Evenings can be spent at the lobby bar.

Other Information

Payment facilities include Euro/Master Card, American Express and Visa Card. Additional fees may apply for certain facilities, amenities or activities.

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Bluebay Grand Esmeralda in Playa del Carmen easier for you, we provide a range of different payment options. To find out if you can book Bluebay Grand Esmeralda with a low deposit holiday option, please click the "Price and Availability" button above.

Playa del Carmen boasts one of the prettiest beaches on the coast and despite its growing tourism, it has a small-town, laid-back feel to it, attracting thousands of holidaymakers each year. The offshore reef offers some spectacular diving, and less than an hour away by boat is the island of Cozumel, with some of the best diving in Mexico. There are numerous dive centres offering reef and cave diving in the limestone caverns along the coast. The small commercial town centre is packed with souvenir shops, trendy bars and cafes, restaurants, designer clothes shops and hotels, and has a vibrant nightlife that caters for the smaller beach settlements nearby so holidaymakers can enjoy the best of both worlds. It can get very overcrowded with day-trippers from Cancun, as well as cruise ship passengers. South of town, the expanding Playacar development caters mainly for package tourists, its beach packed with sunbathers and deckchairs, and lined with hotel complexes; there is also an 18-hole golf course.

Resort Rating

Scenery

Shopping

Family

Watersports

Cost

Nightlife

Sightseeing

Beach

Restaurants

Activities

For sporty types a holiday in Playa del Carmen offers plenty of activity both on top, under and away from the bright blue Caribbean Sea. The number one sport is scuba diving on the magnificent coral reefs that surround the area, and there are plenty of opportunities for beginners to experienced divers to make the most of it. The less adventurous can snorkel, viewing the underwater world from above. A plethora of watersports equipment is available to rent on and around the beach, from sailboats to jet skis, parasails to charter fishing boats. Those who prefer to stay dry can take to the Robert van Hagge designed 18-hole golf course south of town, or the sports centre on 10th Avenue which offers tennis and basketball courts and a running track. Horse-rides on the beach and through the jungle are popular, too. When it comes to sightseeing there are several options, ranging from Mayan ruins to exploring cave systems and cenotes (sinkholes) in the area, or taking excursions to nearby Cozumel Island or other spots along the 'Mayan Riviera' coastline.

Restaurants

No one need go hungry in Playa del Carmen because wherever you are in this holiday resort, there will be a great restaurant a stone's throw away. Cuisine ranges from traditional Mexican through all the international favourites, including sushi and vegetarian. For a top Mexican taste treat steer a little off the beaten track behind 5th Avenue and look out for a small taqueriawhere it is possible to pick up a tempting taco or two for a pittance. Street vendors in the main square (Zocalo) are also a good budget option, especially for fresh fruit and tasty tamales. When it comes to restaurant dining it is difficult to make recommendations from the dozens of good establishments available, but some of the more popular eateries are The Blue Lobster, its speciality obviously the crustacean of its name; The Blue Parrot, which offers dining on the beach with dancing in the evenings; and Season Bistro, which serves upscale Mexican with an international twist.

Nightlife

Whether it is dancing cheek-to-cheek under the stars, sipping margaritas on a rooftop, soaking up some live jazz, people-watching from a street side bar, learning to salsa, or downing shots and raving it up on a flashing dance-floor, holiday visitors will find that Playa del Carmen after dark can fit the bill. One of the newest hotspots is the huge Bali Club on Calle 12, which spices up its dance floor with high-tech sound and light and some awesome fire, water and balloon effects. Another indoor dance club, which has live bands on Saturday nights, is Bliss, on Calle 4. Numerous open-air bars are in operation until the early hours, some offering live music or DJs and dancing as the night wears on, others, like the Beer Bucket on Calle 10, confining themselves to serving up drinks under the stars or palapa (woven palm frond) roofs.

Shopping

Comfortable footwear is vital for holidaymakers intent on a shopping spree in Playa del Carmen, where everything you need in the dozens of enticing shops can be easily accessed on foot. The place to tog yourself out in designer-wear, from head to toe, is 5th Avenue, and to complement the look there are plenty of speciality stores to browse around for jewellery, Mayan-inspired arts and crafts, handbags and the like. Souvenirs range from tacky ashtrays to bright and beautiful sarongs, Mexican blankets and sombreros, and even genuine Cuban cigars from La Casa del Habano (US citizens may not purchase these). Playa del Carmen boasts a Wal-Mart on 30th Avenue, and several American style supermarkets like Chedraui on the corner of Juarez and Highway 307, and Super San Francisco on 30th Avenue. There are also numerous mini-marts selling essentials for holidaymakers, and plenty of pharmacies. The resort's main shopping malls are Plaza Pelicano on 10th Avenue and the Paseo del Carmen close to the ferry pier.

Negatives

There are plenty of topless and nude beaches around Playa del Carmen and families travelling with young children should take this into account.

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,

This week's weather forecast

Sunny
31°C Low 26°C
Today: Thu 21 Sep
Partly cloudy
32°C Low 27°C
Fri 22 Sep
Sunny
33°C Low 27°C
Sat 23 Sep
Partly cloudy
32°C Low 27°C
Sun 24 Sep

Hotel address : Carretera Federal Chetumal- Puerto Juarez km 300, Playa del Carmen, Mexico, 77710

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A selection of available rooms is shown below. More options may be available.
  • Deluxe Double Room with Balcony/Terrace and Garden View
    • Bathroom with bathtub or Shower
    • Mini Bar
    • Hair Dryer
    • Air Conditioning
    • Coffee/Tea making facilities
    • Alarm Clock/Radio
    • Ceiling Fan
    • Babycot (On request)
    • Flat screen TV
    • Bathroom Amenities
    • Digital Safe
    • Voice Mail
    • Wake up call service
    • Balcony or Terrace
    • Iron & Ironing board
    • Desk
    • Direct Dial Telephone (external phonecall - extra)
  • Deluxe Double Room with Balcony/Terrace and Partial Ocean View
    • Bathroom with bathtub or Shower
    • Mini Bar
    • Hair Dryer
    • Air Conditioning
    • Coffee/Tea making facilities
    • Alarm Clock/Radio
    • Ceiling Fan
    • Babycot (On request)
    • Flat screen TV
    • Bathroom Amenities
    • Digital Safe
    • Voice Mail
    • Wake up call service
    • Balcony or Terrace
    • Iron & Ironing board
    • Desk
    • Direct Dial Telephone (external phonecall - extra)
  • Deluxe Double Room with Garden View
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Living room
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Deluxe Double Room with Partial Ocean View
    • Living room
    • Bathroom: 1
    • Internet access
    • Individually adjustable air conditioning
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Deluxe Double Room with Side Sea View
    • Additional Beds
    • Baby Cot (free of charge)
    • Safe (free of charge)
  • Deluxe Double or Twin Room with Garden View
    • Additional Beds
    • Baby Cot (free of charge)
    • Safe (free of charge)
  • Deluxe Double or Twin Room with Side Sea View
    • Additional Beds
    • Baby Cot (free of charge)
    • Safe (free of charge)
  • Deluxe Triple Room with Garden View
    • Internet access
    • Living room
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Deluxe Triple Room with Partial Ocean View
    • Internet access
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Living room
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Deluxe Twin Room with Balcony/Terrace and Garden View
    • Bathroom with bathtub or Shower
    • Mini Bar
    • Hair Dryer
    • Air Conditioning
    • Coffee/Tea making facilities
    • Alarm Clock/Radio
    • Ceiling Fan
    • Babycot (On request)
    • Flat screen TV
    • Bathroom Amenities
    • Digital Safe
    • Voice Mail
    • Wake up call service
    • Balcony or Terrace
    • Iron & Ironing board
    • Desk
    • Direct Dial Telephone (external phonecall - extra)
  • Deluxe Twin Room with Balcony/Terrace and Partial Ocean View
    • Bathroom with bathtub or Shower
    • Mini Bar
    • Hair Dryer
    • Air Conditioning
    • Coffee/Tea making facilities
    • Alarm Clock/Radio
    • Ceiling Fan
    • Babycot (On request)
    • Flat screen TV
    • Bathroom Amenities
    • Digital Safe
    • Voice Mail
    • Wake up call service
    • Balcony or Terrace
    • Iron & Ironing board
    • Desk
    • Direct Dial Telephone (external phonecall - extra)
  • Double Room - Ocean Front
    • Bathroom: 1
    • Internet access
    • Living room
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Double Room with Garden View
    • Living room
    • Individually adjustable air conditioning
    • Internet access
    • Bathroom: 1
    • Make-up mirror
    • Pillow menu (fees may apply)
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Double Room with Ocean View
    • Internet access
    • Living room
    • Bathroom: 1
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Double Room with Partial Ocean View
    • Living room
    • Internet access
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Premier Double Room with Ocean View
    • Bathroom: 1
    • Living room
    • Internet access
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Premium Double Room with Garden View
    • Additional Beds
    • Baby Cot (free of charge)
    • Safe (free of charge)
  • Single Room - Ocean Front
    • Bathroom: 1
    • Internet access
    • Living room
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Single Room with Garden View
    • Living room
    • Internet access
    • Bathroom: 1
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand
  • Single Room with Ocean View
    • Internet access
    • Bathroom: 1
    • Living room
    • Room size (sqm): 35
    • Number of bedrooms: 1
    • Shower
    • Hairdryer
    • Toiletries
    • Wi-fi
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Fan
    • Safe
    • Desk
    • Housekeeping
    • Cot on demand

Questions and Answers about Bluebay Grand Esmeralda

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

4 Questions | 6 Answers

Hi there
Here is a really good trip advisor review that has been left by a wheelchair user that stayed at the hotel recently:

I am in a wheelchair and needed a resort that accommodated my needs.

First of all, I had private transportation which I booked ahead of time with my travel agent. It was a private van with a ramp which I need, as I am unable to transfer on my own to the vans or buses. It was an extra $50.00 per person return, but well worth the extra cost. It took us straight to our resort, with no extra stops.

We were greeted right away, and had someone take care of our luggage for us. Check in was very quick and friendly. They didn't have an accessible room the first night, but I was still able to use the bathroom, just not the shower. We were given an accessible room the next morning. The only draw back was the shower is a wheel in shower, however there is nowhere to sit once you get in. So, what I did was take one of the plastic patio chairs from the balcony, and put it in the shower. This worked out quite fine. If you need something more elaborate, you could always bring one with you. I did mention it to them on my comment card

Added 1 year, 5 months ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Answer

HI there
Predominantly the "Spring Breakers" tend to stay in Cancun but they do also tend to stay in this area too if they dont want to be right in the hub of it...the hotels website is advertising Spring Break Rates so it is advertising to that market so I think you need to expect it to be a busy period if you need to travel on those dates
Regards

Added 1 year, 7 months ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Hi Neil
Sorry to be a bit vague, but it can get busy

Added 1 year, 7 months ago.

By Sally.Dademo, loveholidays.com team member

Rate Answer:

Answer

Hi Elen, if you look at your booking confirmation it will tell you which airline you are flying with. Alternatively you can call customer experience with your booking reference who will take a look and give you the information. Regards

Added 1 year, 10 months ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Hello, Please can you advise us of your Love Holidays booking reference so we can advise which airline your flights are with. Regards

Added 1 year, 10 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Answer

Hi there. Transfers take around 35 minutes from Cancun airport to the Grand Bluebay. There are shuttles running to Playa del Carmen, but I cant find information on the cost of these. Us dollars are widely accepted, it is personal choice as to whether you exchange money into peso before you arrive or in resort - but you're departure tax does have to be paid in peso. Regards

Added 1 year, 10 months ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

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