Moon Palace Golf & Spa Resort in Cancun, Mexico

Guests love...

  • Excellent

    Family Hotel

  • Excellent

    Golf Hotel

  • Excellent

    Resort Hotel

  • Great

    Beach Hotel

What guests say...

  • Vibe 4.5
    251 reviews
    ‘Awesome vibe’
  • WiFi 4.5
    9 reviews
    ‘Good internet service’
  • Amenities 4.4
    419 reviews
    ‘Great amenities’
  • Location 4.3
    463 reviews
    ‘Great location’
  • Service 4.2
    1137 reviews
    ‘Fantastic service’

Good to know...

  • Nice building
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Recreation staff is nice

When to go

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Moon Palace Golf & Spa Resort

  • On the beach
  • 7 swimming pools
  • 14 restaurants
  • Luxury spa
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
24572 reviews

Set on the pure white sands of an idyllic Cancun beach, the Moon Palace Golf & Spa Resort is the ultimate in luxury. With state-of-the-art accommodation, 14 restaurant... ... Continue reading

‘Great room. Great location. Fantastic service. Awesome vibe. Good internet service. Great amenities.’
Moon Palace Golf & Spa Resort in Cancun, Mexico

Set on the pure white sands of an idyllic Cancun beach, the Moon Palace Golf & Spa Resort is the ultimate in luxury. With state-of-the-art accommodation, 14 restaurants, and a world-class spa that has 39 treatment rooms, the Moon Palace Resort really is a little piece of heaven on earth.

The Moon Palace boasts 7 sparkling swimming pools, dotted with little bridges and islands, sun loungers and palm trees. With a number of swim-up bars, plus pool-side dining, you could spend days just swimming and sunbathing.

Children are well-catered for here – don’t be surprised if you barely see them during your holiday! They’ll love the kids’ club, the pools, and ‘Flowrider’ – an incredible surf simulator which pumps thousands of gallons of water into a two-lane wave pool. Teenagers get their own lounge too, with games, TV and all the ice cream they can eat.

The golf course that gives the resort its name has 27 holes and is beautifully landscaped, so for the aspiring Rory McIlroys out there, you can swing to your heart’s content.

An impressive number of restaurants promises to satisfy all your gourmet yearnings. Just choose between Mexican, American, Italian, and Asian dishes (plus vegetarian and kids’ options). The hotel bars are as diverse as the restaurants, offering quality drinks and live music performances to enjoy while you sit back and drink in the beautiful Mexican sunset. Whether it’s a romantic break for two, or an escape for the whole family, a holiday at the Moon Palace Resort is guaranteed to be unforgettable.

Facilities

  • 4 swim-up bars + 10 additional bars (pool bar, lobby bar, sunrise lounge, disco bar...)
  • 6 tennis courts
  • 6 whirlpools
  • 8 outdoor swimming pools
  • 15 restaurants including international, Caribbean, Italian, Mexican, Japanese/Oriental, Cajun and steakhouse
  • 18-hole mini-golf
  • 24-hour room service
  • 27-hole golf course
  • Beauty salon
  • Dolphinarium with the opportunity to swim and interact with dolphins
  • Snorkelling and scuba-diving
  • Spa with 39 treatment rooms, massages, bath therapies, facials and body scrubs
  • WiFi

For children:

  • Kids' club (4-12yrs)
  • Kids' pool with splash park
  • Playroom
  • Teens' lounge (12-17yrs) with arcade games, games consoles, pool table, air hockey table, disco and bar serving soft drinks and snacks

Pool and wellness

  • Fitness centre
  • Hammam
  • Hot tub/jacuzzi
  • Massage (Additional charge)
  • Outdoor pool
  • Sauna
  • Solarium
  • Spa and wellness centre (Additional charge)
  • Swimming pool

Sports and leisure

  • Aerobics
  • Basketball
  • Beach Volleyball
  • Billiards/Snooker
  • Children's Entertainment
  • Children's Pool
  • Darts
  • Entertainment Programme
  • Golf
  • Gym
  • Indoor Pool
  • Jacuzzi
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Sauna
  • Steam bath
  • Sun terrace
  • Swimming Pool
  • Table Tennis
  • Tanning Studio/Solarium
  • Tennis

Activities

  • Bicycle rental
  • Billiards
  • Children's playground
  • Cycling
  • Diving
  • Entertainment staff
  • Fitness centre
  • Games room
  • Golf course (within 3 km)
  • Hammam
  • Jacuzzi
  • Massage
  • Mini golf
  • Nightclub
  • Sauna
  • Solarium
  • Spa and wellness centre
  • Table tennis
  • Tennis court
  • Water sport facilities (on site)

Food and Drink

  • Bar
  • Breakfast in the room
  • Restaurant (à la carte and buffet)
  • Snack bar

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Dry cleaning (Additional charge)
  • FREE Parking nearby
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • Pets are not allowed
  • Ticket service
  • Tour desk

Other facilities

  • Garden
  • Outdoor pool
  • Sun terrace
  • Terrace

Entertainment

  • Babysitting/child services (Additional charge)

All Inclusive

Meals:

  • Breakfast, Buffet; International.
  • Lunch, Buffet; International.
  • Dinner, Buffet; A la Carte.
  • Snacks, Unlimited.
  • Room Service (24 hrs).

Drinks:

  • Restaurant (15 restaurants ).
  • Mini Bar, Unlimited (Filled every other day).
  • Bar (12 Bars).
  • Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol; Premium brands; International, Wine; Spirits.

Points of interest

  • Cancun Airport - 1 hours 0 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Moon Palace Golf & Spa Resort in Cancun easier for you, we provide a range of different payment options. To find out if you can book Moon Palace Golf & Spa Resort with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Carretera Cancun-Chetumal 340KM, Cancun, Mexico, 77500

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Club Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Double Room Ocean Front
  • Deluxe Double Room with Garden View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Double Room with Ocean View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Double Room with Resort View
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Room size (sqm): 45
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Double or Twin Room
  • Deluxe Double or Twin Room with Garden View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Double or Twin Room with Ocean View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Double or Twin Room with Resort View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Family Room
    • Wheelchair-accessible
    • Room size (sqm): 90
    • Disability-friendly bathroom
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Single Room Ocean Front
  • Deluxe Single Room with Garden View
    • Wheelchair-accessible
    • Room size (sqm): 45
    • Disability-friendly bathroom
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Single Room with Ocean View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Single Room with Resort View
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Room size (sqm): 45
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Suite
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Deluxe Superior Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double Room - Concierge Level with Balcony/Terrace
  • Double Room with Balcony/Terrace and Golf View
  • Double Room with Garden View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room - Ocean Front
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room with Garden View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room with Golf View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room with Ocean View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room with Pool View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room with Private Pool
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Double or Twin Room with Resort View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Economy Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Family Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Grand Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Grand Suite
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Junior Suite
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Junior Suite with Golf View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Luxury Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Luxury Suite
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Single Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Single Room - Concierge Level with Balcony/Terrace
    • Individually adjustable heating
    • Wheelchair-accessible
    • Fridge
    • Disability-friendly bathroom
    • Hi-fi
    • Centrally regulated air conditioning
    • Room size (sqm): 45
    • Direct dial telephone
    • Balcony/Terrace
    • Minibar
    • Central heating
    • Tea and coffee making facilities
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Single Room with Balcony/Terrace and Golf View
  • Suite - Ambassador
  • Suite - Wellness
  • Suite with Garden View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Superior Double Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Superior Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Superior Double or Twin Room with Garden View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Superior Double or Twin Room with Sea View
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Superior Junior Suite
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Two Bedroom Double or Twin Room
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe
  • Two Bedroom Suite
    • Number of bedrooms: 1
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • TV
    • Radio
    • Safe

Questions and Answers about Moon Palace Golf & Spa Resort

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

9 Questions | 13 Answers

Hello, If you use the following link you will be able to see the location of the nearest bars/restaurants. https://www.google.co.uk/maps/place/Moon+Palace+Golf+%26+Spa+Resort/@20.9833067,-86.8368294,16z/data=!4m7!3m6!1s0x0:0xa7daf8531476b25e!5m1!1s2018-04-22!8m2!3d20.9874037!4d-86.8402626 Regards

Added 1 month ago.

By Leanne, loveholidays.com team member

Rate Answer:

Hi, there are bars outside of the complex in the main town of Cancun. They are not within walking distance but there is transport you can get. Regards

Added 1 month ago.

By Jon, loveholidays.com team member

Rate Answer:

Answer

Hi Jackie, Pool towels are provided for guest use. Regards

Added 1 year, 10 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Answer

Hi Samantha
Yes Moon Palace do weddings, my friend recently got married here Ill drop you an email
regards

Added 2 years, 2 months ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Answer

Hi there, You c an use your Free Resort Credit towards green fees or you can forfeit the whole amount of your resort credit for Unlimited Golf which includes Unlimited rounds of golf, transport to and from the course, balls for practice and food and drink on the course and in the club house. You do have to pay a $38 per round per person cart fee which you cant use the credit for. Below is the latest pricing information we have should you not want to take the Unlimited golf offer, please be aware that prices are subject to change.
Green Fees (18 holes) Includes shared Cart $303.00
Junior Fee 12 years and younger $67.00
Twilight Fee After 2:30pm Shared Cart $178.00
Extra Rider Shared cart, snacks & beverages $35.00
Club Rentals Callaway Diablo $53.00
Range Balls Large bag (50 balls $5.00 / Small bag (25 balls) $3.00
Bag Storage Per night $2.00
Per week $10.00
Caddy fee Optional, per Group $30.00
Lessons Per hour, per person $45.00
Kind Regards

Added 2 years, 2 months ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

Hi Teresa, I wouldn’t say there is a mosquito problem as such but at certain times of the year there is a risk of a bite or two. Kind regards

Added 2 years, 2 months ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

Hi Mike, The Moon Palace resort is a big one so whilst you can get around on foot it is much easier to do by cart. You can use your resort credit against green fees and the cart can be used on the course. Kind regards

Added 2 years, 2 months ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

They actually hold a casino night at the hotel, thanks Esther

Added 2 years, 12 months ago.

By Esther, loveholidays.com team member

Rate Answer:

There are three large casinos in Cancun all are easily accessible by taxi from the Moon Palace.

Added 2 years, 12 months ago.

By Lisa.Weldon, loveholidays.com team member

Rate Answer:

Answer

These are the room types at this hotel:
Deluxe resort view
Junior suite golf course view
Superior deluxe ocean view
Superior deluxe ocean front
Concierge Level Ocean View
Wellness Suites
Family Deluxe

Added 3 years, 3 months ago.

By Darren, loveholidays.com team member

Rate Answer:

All rooms at this hotel are luxurious and will take your breath away, with whirlpool in every room.
The highest room category for couples would be Wellness Suites - Sunrise.
These feature direct access to the private pool available exclusively for guests who book this room category along with other luxury benefits.
There is also Family Deluxe- Sunrise which comprising 2 connecting rooms, 2 bathrooms, xbox 360 minibar along with many luxury benefits.

Added 3 years, 3 months ago.

By Lisa.Weldon, loveholidays.com team member

Rate Answer:

Answer

Hello, Yes there is a choice of 13 buffet and a la carte restaurants to choose from. Thanks

Added 3 years, 5 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Hi Pip,
You can dine in any of the 14 restaurants every night of the week including Mexican, American, Italian and Asian. You do need to make a reservation for the La Trattoria and Bambu.

Added 3 years, 5 months ago.

By Rena, loveholidays.com team member

Rate Answer:

Answer

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