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Set on the pure white sands of an idyllic Cancun beach, the Moon Palace Cancun hotel is the ultimate in luxury. With state-of-the-art accommodation, 14 restaurants, an... ...
Set on the pure white sands of an idyllic Cancun beach, the Moon Palace Cancun hotel is the ultimate in luxury. With state-of-the-art accommodation, 14 restaurants, and a world-class spa that has 39 treatment rooms, the Moon Palace Resort really is a little piece of heaven on earth.
The Moon Palace boasts 7 sparkling swimming pools, dotted with little bridges and islands, sun loungers and palm trees. With a number of swim-up bars, plus pool-side dining, you could spend days just swimming and sunbathing.
Children are well-catered for here – don’t be surprised if you barely see them during your holiday! They’ll love the kids’ club, the pools, and ‘Flowrider’ – an incredible surf simulator which pumps thousands of gallons of water into a two-lane wave pool. Teenagers get their own lounge too, with games, TV and all the ice cream they can eat.
The golf course that gives the resort its name has 27 holes and is beautifully landscaped, so for the aspiring Rory McIlroys out there, you can swing to your heart’s content.
An impressive number of restaurants promises to satisfy all your gourmet yearnings. Just choose between Mexican, American, Italian, and Asian dishes (plus vegetarian and kids’ options). The hotel bars are as diverse as the restaurants, offering quality drinks and live music performances to enjoy while you sit back and drink in the beautiful Mexican sunset. Whether it’s a romantic break for two, or an escape for the whole family, a holiday at the Moon Palace Resort is guaranteed to be unforgettable.
Please note: The Flowrider surf simulator in the Sunrise section of Moon Palace Cancun will be closed for major maintenance work from 9th August 2018 to 13th August 2018, re-opening on the 14th August 2018. Also, Asadero restaurant will also be closed between the 6th August 2018 to 16th August 2018 for repairs. Guests will be able to enjoy the steak and grill menu that Asadero offers at Pier 8. These palapa restaurants are both located by the pool within the Sunrise section of the resort.
Payment options accepted:
We do not charge a fee to our customers to use a credit or debit card.
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Hotel address : Carretera Cancun-Chetumal 340KM,
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If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours.
In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.
Hello, Full information on the resort credits can be found at www.moonpalacecancun.com/en-us/resort-credit<http://www.moonpalacecancun.com/en-us/resort-credit>
Added 2 weeks, 5 days ago.
By Leanne, loveholidays.com team member
Hi, please visit the hotels website and it will advise you on the resort credit there. Regards
Added 2 weeks, 4 days ago.
By Jon, loveholidays.com team member
Hi, the hotel has a kids pool with splash park but these are only small slides. Regards
Added 2 months, 3 weeks ago.
Hello,Unfortunately we do not have the information to be able to answer your question. If you contact the hotel directly they will be able to advise. Regards
Hi, as the gold is charged locally we are unable to provide you with this information. If you email the hotel directly they will be able to advise you on this. Regards
Hi, the resort credit is given to you when you check in, this can be used on spa treatments, golf, tours and other experiences that the hotel provides. Regards
Hello, If you use the following link you will be able to see the location of the nearest bars/restaurants. https://www.google.co.uk/maps/place/Moon+Palace+Golf+%26+Spa+Resortfirstname.lastname@example.org,-86.8368294,16z/data=!4m7!3m6!1s0x0:0xa7daf8531476b25e!5m1!1s2018-04-22!8m2!3d20.9874037!4d-86.8402626 Regards
Added 5 months ago.
Hi, there are bars outside of the complex in the main town of Cancun. They are not within walking distance but there is transport you can get. Regards
Hi Jackie, Pool towels are provided for guest use. Regards
Added 2 years, 2 months ago.
Hi SamanthaYes Moon Palace do weddings, my friend recently got married here Ill drop you an email regards
Added 2 years, 6 months ago.
By Karen.Blackburn, loveholidays.com team member
Hi there, You c an use your Free Resort Credit towards green fees or you can forfeit the whole amount of your resort credit for Unlimited Golf which includes Unlimited rounds of golf, transport to and from the course, balls for practice and food and drink on the course and in the club house. You do have to pay a $38 per round per person cart fee which you cant use the credit for. Below is the latest pricing information we have should you not want to take the Unlimited golf offer, please be aware that prices are subject to change.Green Fees (18 holes) Includes shared Cart $303.00Junior Fee 12 years and younger $67.00Twilight Fee After 2:30pm Shared Cart $178.00Extra Rider Shared cart, snacks & beverages $35.00Club Rentals Callaway Diablo $53.00Range Balls Large bag (50 balls $5.00 / Small bag (25 balls) $3.00Bag Storage Per night $2.00Per week $10.00Caddy fee Optional, per Group $30.00Lessons Per hour, per person $45.00Kind Regards
By Gemma.Larder, loveholidays.com team member
Hi Teresa, I wouldn’t say there is a mosquito problem as such but at certain times of the year there is a risk of a bite or two. Kind regards
Hi Mike, The Moon Palace resort is a big one so whilst you can get around on foot it is much easier to do by cart. You can use your resort credit against green fees and the cart can be used on the course. Kind regards
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