Moon Palace Cancun in Cancun, Mexico

Guests love...

  • Excellent

    Family Hotel

  • Excellent

    Resort Hotel

What guests say...

  • Vibe 4.5
    298 reviews
    ‘Awesome vibe’
  • Amenities 4.4
    469 reviews
    ‘Great amenities’
  • Location 4.3
    536 reviews
    ‘Great location’
  • Service 4.2
    1281 reviews
    ‘Fantastic service’
  • WiFi 4.0
    8 reviews
    ‘Good internet service’

Good to know...

  • Nice building
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Recreation staff is nice

When to go

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Moon Palace Cancun

  • On the beach
  • 7 swimming pools
  • 14 restaurants
  • Luxury spa
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
28643 reviews

Set on the pure white sands of an idyllic Cancun beach, the Moon Palace Cancun hotel is the ultimate in luxury. With state-of-the-art accommodation, 14 restaurants, an... ... Continue reading

‘Great room. Great location. Fantastic service. Awesome vibe. Good internet service. Great amenities.’
Moon Palace Cancun in Cancun, Mexico

Set on the pure white sands of an idyllic Cancun beach, the Moon Palace Cancun hotel is the ultimate in luxury. With state-of-the-art accommodation, 14 restaurants, and a world-class spa that has 39 treatment rooms, the Moon Palace Resort really is a little piece of heaven on earth.

The Moon Palace boasts 7 sparkling swimming pools, dotted with little bridges and islands, sun loungers and palm trees. With a number of swim-up bars, plus pool-side dining, you could spend days just swimming and sunbathing.

Children are well-catered for here – don’t be surprised if you barely see them during your holiday! They’ll love the kids’ club, the pools, and ‘Flowrider’ – an incredible surf simulator which pumps thousands of gallons of water into a two-lane wave pool. Teenagers get their own lounge too, with games, TV and all the ice cream they can eat.

The golf course that gives the resort its name has 27 holes and is beautifully landscaped, so for the aspiring Rory McIlroys out there, you can swing to your heart’s content.

An impressive number of restaurants promises to satisfy all your gourmet yearnings. Just choose between Mexican, American, Italian, and Asian dishes (plus vegetarian and kids’ options). The hotel bars are as diverse as the restaurants, offering quality drinks and live music performances to enjoy while you sit back and drink in the beautiful Mexican sunset. Whether it’s a romantic break for two, or an escape for the whole family, a holiday at the Moon Palace Resort is guaranteed to be unforgettable.


  • 4 swim-up bars + 10 additional bars (pool bar, lobby bar, sunrise lounge, disco bar...)
  • 6 tennis courts
  • 6 whirlpools
  • 8 outdoor swimming pools
  • 15 restaurants including international, Caribbean, Italian, Mexican, Japanese/Oriental, Cajun and steakhouse
  • 18-hole mini-golf
  • 24-hour room service
  • 27-hole golf course
  • Beauty salon
  • Dolphinarium with the opportunity to swim and interact with dolphins
  • Snorkelling and scuba-diving
  • Spa with 39 treatment rooms, massages, bath therapies, facials and body scrubs
  • WiFi

For children:

  • Kids' club (4-12yrs)
  • Kids' pool with splash park
  • Playroom
  • Teens' lounge (12-17yrs) with arcade games, games consoles, pool table, air hockey table, disco and bar serving soft drinks and snacks

Pool and wellness

  • Fitness centre
  • Hammam
  • Hot tub/jacuzzi
  • Massage (Additional charge)
  • Outdoor pool
  • Sauna
  • Solarium
  • Spa and wellness centre (Additional charge)
  • Swimming pool

Sports and leisure

  • Aerobics
  • Basketball
  • Beach Volleyball
  • Billiards/Snooker
  • Children's Entertainment
  • Children's Pool
  • Darts
  • Entertainment Programme
  • Golf
  • Gym
  • Indoor Pool
  • Jacuzzi
  • Massage
  • Minigolf
  • Outdoor Pool(s)
  • Parasols
  • Sauna
  • Steam bath
  • Sun terrace
  • Swimming Pool
  • Table Tennis
  • Tanning Studio/Solarium
  • Tennis


  • Bicycle rental
  • Billiards
  • Children's playground
  • Cycling
  • Diving
  • Entertainment staff
  • Fitness centre
  • Games room
  • Golf course (within 3 km)
  • Hammam
  • Jacuzzi
  • Massage
  • Mini golf
  • Nightclub
  • Sauna
  • Solarium
  • Spa and wellness centre
  • Table tennis
  • Tennis court
  • Water sport facilities (on site)
  • Pony rides (These take place Monday to Friday at 8am, 9am, 10am and 11am and the experience lasts for an hour. Available for children aged 4 to 10 years. The cost is $79 in Resort Credit and 16% tax is payable as usual.)

Food and Drink

  • Bar
  • Breakfast in the room
  • Restaurant (à la carte and buffet)
  • Snack bar

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Dry cleaning (Additional charge)
  • FREE Parking nearby
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • Pets are not allowed
  • Ticket service
  • Tour desk

Special offer on resort credit Stay 12 nights or more and receive up to $2500 in-resort credit per room to use towards hotel facilities including special dinners, spa treatments and more. Stay 9-11 nights and receive $2000 credit. Stay 5-8 nights and receive $1500 credit. Restrictions apply. There is a 16% charge on the amount of credit used during your stay, this is payable in resort by card.

Other facilities

  • Garden
  • Outdoor pool
  • Sun terrace
  • Terrace


  • Babysitting/child services (Additional charge)

All Inclusive


  • Breakfast, Buffet; International.
  • Lunch, Buffet; International.
  • Dinner, Buffet; A la Carte.
  • Snacks, Unlimited.
  • Room Service (24 hrs).


  • Restaurant (15 restaurants ).
  • Mini Bar, Unlimited (Filled every other day).
  • Bar (12 Bars).
  • Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol; Premium brands; International, Wine; Spirits.

Points of interest

  • Cancun Airport - 1 hours 0 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Moon Palace Cancun in Cancun easier for you, we provide a range of different payment options. To find out if you can book Moon Palace Cancun with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

Hotel address : Carretera Cancun-Chetumal 340KM, Cancun, Mexico, 77500

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