Krystal Cancun in Cancun, Mexico

Guests love...

  • Excellent

    Beach Hotel

  • Excellent

    Business Hotel

  • Excellent

    City Hotel

  • Great

    Family Hotel

  • Great

    Resort Hotel

What guests say...

  • Location 4.6
    940 reviews
    ‘Great location’
  • Beach 4.5
    607 reviews
    ‘Beautiful beach’
  • Breakfast 3.7
    206 reviews

Good to know...

  • Great view

When to go

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Krystal Cancun

  • 14Km to town centre
  • Outdoor Pool
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
5574 reviews

The 4-star Krystal Cancun resort is located right by the sea and features its very own oceanfront swimming pool, as well as spa facilities such as, hot tub and sauna. ... Continue reading

‘Beautiful beach. Tasty breakfast. Great location.’
Krystal Cancun in Cancun, Mexico

The 4-star Krystal Cancun resort is located right by the sea and features its very own oceanfront swimming pool, as well as spa facilities such as, hot tub and sauna.

Rooms at Krystal Cancun have all the essential amenities you need for your stay. You will also find air conditioning in all rooms, as well as a safety deposit box at your convenience. During the hot, sunny days at the resort you can make use of the fresh water swimming pool which is located right on the oceanfront. There is an integrated children’s pool, making it the resort a great family-friendly destination. If you simply want to just lounge around the pool, you can do so too. With a poolside bar on site at the hotel, you can simply lay back and enjoy with a drink in hand. With a nearby beach, you will find loads of activities are your disposal. Anything ranging from snorkelling, sailing or fishing, you can do it all. When it comes to winding down in the evenings, you will find a restaurant on site. The Hacienda El Mortero restaurant serves traditional Mexican dishes and offer live Mariachi music for you to enjoy, whilst having your dinner.

Outside of the Krystal Cancun resort, there are a number of nearby shops and restaurants. You will also find great excursions on offer around Cancun during your stay. Visit Xel-Ha Park where you can enjoy the natural aquarium and participate in various activities. Or even, Ik Kil, situated in the Yucatan Peninsula. Here, you’ll find an interesting archaeological site and you’ll also be close to another great tourist attraction - Chichen Itza.

Facilities

  • Air conditioning Car hire Facilities for disabled guests Family rooms Free WiFi in public areas Garden Gift shop Lift Non smoking rooms Room service Safety deposit box* Shops (on site)

Pool and wellness

  • Fitness centre (Additional charge) Hot tub/jacuzzi (Additional charge) Massage (Additional charge) Outdoor pool Sauna (Additional charge)* Swimming pool

Sports and leisure

  • Beach Volleyball
  • Billiards/Snooker
  • Children's Entertainment
  • Children's Pool
  • Darts
  • Diving
  • Entertainment Programme
  • Golf
  • Gym
  • Jacuzzi
  • Jet Skiing
  • Massage
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sauna
  • Steam bath
  • Sun loungers
  • Table Tennis
  • Tanning Studio/Solarium
  • Windsurfing

Activities

  • Children's playground* Golf course (within 3 km) (Additional charge)

Food and Drink

  • Bar* Restaurant

Other Information

  • 24hr Reception Currency exchange Dry cleaning (Additional charge) Free public parking Ironing service (Additional charge) Laundry (Additional charge) Luggage storage Pets are not allowed Tour desk

Entertainment

  • Babysitting/child services (Additional charge)

Points of interest

  • Bars - 100m
  • Cancun Airport - 1 hours 0 minutes
  • Golf Course - 1km
  • Public Transport - 800m
  • Restaurants - 100m

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Krystal Cancun in Cancun easier for you, we provide a range of different payment options. To find out if you can book Krystal Cancun with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

Hotel address : Paseo Kukulcan KM 9 Lotes 9 y 9 A, Cancun, Mexico, 77500

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Bed in Shared Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Club Double Room Krystal with Balcony and Ocean View
  • Club Double or Twin Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Club Double or Twin Room with Sea View
  • Deluxe Double Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Deluxe Double Room with Balcony and Ocean View
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Deluxe Double or Twin Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Deluxe Double or Twin Room with Ocean View
  • Double Room
  • Double Room - King Bed
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Double Room - Two Double Beds
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Double Room Romance with Balcony and Ocean View
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Double Room Two Beds
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Double Room with Sea View
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Double or Twin Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Double or Twin Room with Sea View
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Double or Twin Room with Shared Room Bath
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Economy Double or Twin Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Executive Double or Twin Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Family Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Honeymoon Double or Twin Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Luxury Double Room with Balcony and Ocean View
  • Quadruple Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Single Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Studio
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Studio with Sea View
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Triple Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Twin Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Twin Room Two Beds
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents
  • Two Bedroom Double Room
    • Bathroom
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Make-up mirror
    • Internet access
    • Direct dial telephone
    • TV
    • Cable TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Smoke detector
    • Housekeeping
    • Children share the bed with parents

Questions and Answers about Krystal Cancun

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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