JW Marriott Cancun Resort & Spa

  • Beachfront
  • Sun terrace
  • Spa Facilities
  • Indoor Pool
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
4556 reviews

This luxury hotel is located directly by the beach, in the heart of the hotel zone, with stunning views of Cancun's white sand beaches and the turquoise waters of the ... ... Continue reading

This luxury hotel is located directly by the beach, in the heart of the hotel zone, with stunning views of Cancun's white sand beaches and the turquoise waters of the Caribbean. Diverse shopping facilities and entertainment venues are located not far from the hotel. With a great area of flexible meeting space, a business center and the stunning beauty of the Mexican Caribbean at guests' feet, this hotel is the ideal choice for corporate retreats and meetings. The international airport of Cancun is 18 km away.

Facilities

  • Air conditioning
  • Barber/beauty shop
  • Beachfront
  • Car hire
  • Chapel/shrine
  • Facilities for disabled guests
  • FREE WiFi in public areas
  • Garden
  • Gift shop
  • Lift
  • Mini-market on site
  • Newspapers
  • Non smoking rooms
  • Non smoking throughout
  • Packed lunches
  • Private beach area
  • Room service
  • Safety deposit box
  • Shops (on site)
  • Shuttle service
  • Shuttle service (additional charge)
  • Sun terrace
  • Terrace
  • VIP room facilities

Pool and wellness

  • Fitness
  • Fitness centre
  • Fitness classes
  • Foot bath
  • Hammam (Additional charge)
  • Hot tub/jacuzzi
  • Indoor pool
  • Indoor pool (all year)
  • Infinity pool
  • Kids' pool
  • Massage (Additional charge)
  • Massage chair
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool with view
  • Pool/beach towels
  • Sauna (Additional charge)
  • Spa Facilities
  • Spa and wellness centre (Additional charge)
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Badminton
  • Basketball
  • Beach Volleyball
  • Children's Entertainment
  • Children's Pool
  • Diving
  • Golf
  • Gym
  • Heated Pool(s)
  • Indoor Pool
  • Jacuzzi
  • Jet Skiing
  • Massage
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sailing
  • Sauna
  • Steam bath
  • Sun loungers
  • Swimming Pool
  • Tanning Studio/Solarium
  • Tennis

Activities

  • Beach
  • Diving (Additional charge)
  • Games room
  • Kids Club (Additional charge)
  • Snorkelling (Additional charge)
  • Tennis court (Additional charge)
  • Water sport facilities (on site) (Additional charge)

Food and Drink

  • Bar
  • Breakfast in the room
  • On-site coffee house
  • Restaurant (à la carte and buffet)
  • Special diet menus (on request)
  • Wine/champagne (Additional charge)

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Daily maid service
  • Dry cleaning (Additional charge)
  • Express check-in/check-out
  • FREE Parking
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • Pets are not allowed
  • Private check-in/check-out
  • Secured parking
  • Shoeshine (Additional charge)
  • Tour desk

Entertainment

  • Babysitting/child services (Additional charge)

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at JW Marriott Cancun Resort & Spa in Cancun easier for you, we provide a range of different payment options. To find out if you can book JW Marriott Cancun Resort & Spa with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancun, Mexico, 77500

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A selection of available rooms is shown below. More options may be available.
  • Deluxe Double Room with Balcony/Terrace and Ocean View
    • Bathroom
    • Direct dial telephone
    • Bathtub
    • Central heating
    • Balcony/Terrace
    • Fridge
    • Internet access
    • Radio
    • Shower
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Double Room - King Bed with Balcony/Terrace and Ocean View
    • Internet access
    • Balcony/Terrace
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Double Room with Balcony/Terrace and Ocean View
    • Bathtub
    • Bathroom
    • Fridge
    • Central heating
    • Direct dial telephone
    • Radio
    • Shower
    • Balcony/Terrace
    • Internet access
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Luxury Double Room with Balcony/Terrace and Ocean View
    • Balcony/Terrace
    • Bathroom
    • Direct dial telephone
    • Fridge
    • Bathtub
    • Central heating
    • Internet access
    • Radio
    • Shower
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Premier Double Room - King Bed with Balcony
    • Internet access
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Premier Double Room with Balcony/Terrace and Ocean View
    • Internet access
    • Bathroom
    • Fridge
    • Central heating
    • Shower
    • Radio
    • Direct dial telephone
    • Bathtub
    • Balcony/Terrace
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Premium Double Room with Balcony/Terrace
    • Direct dial telephone
    • Balcony/Terrace
    • Shower
    • Central heating
    • Radio
    • Internet access
    • Bathroom
    • Fridge
    • Bathtub
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Premium Single Room with Balcony
    • Internet access
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wake-up service
    • Desk
  • Single Room with Balcony and Ocean View
    • Internet access
    • Room size (sqm): 42
    • Number of bedrooms: 1
    • Hairdryer
    • Bathrobes
    • Wi-fi
    • TV
    • Cable TV
    • Pay movies
    • Alarm clock
    • Minibar
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony
    • Wheelchair-accessible
    • Wake-up service
    • Desk

Questions and Answers about JW Marriott Cancun Resort & Spa

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

2 Questions | 5 Answers

I would advise you contact your holiday provider for any upgrades .

Added 2 years, 10 months ago.

By Mandy, loveholidays.com team member

Rate Answer:

Hi Robert ,you would need to check this with the Travel agent you have booked with or contact the hotel directly.

Added 2 years, 10 months ago.

By Lisa.Weldon, loveholidays.com team member

Rate Answer:

Hi Robert, You would need to contact JetBlue Getaways to confirm what package you have booked. Thanks

Added 2 years, 10 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Answer

If you call aftersales on 0333 033 9995 with your HAY booking reference, someone will be more than happy to help.

Added 2 years, 11 months ago.

By Darren, loveholidays.com team member

Rate Answer:

Hello, If your reservation is with Love Holidays you can contact us on 0333 033 9996 or if the reservation is direct with the hotel the telephone number is +52 998 848 9600. Thanks

Added 2 years, 11 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Answer

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