Guests love...

  • Excellent

    Overall Ranking

  • Excellent

    Resort Hotel

  • Excellent

    Wellness Hotel

  • Great

    Beach Hotel

  • Excellent


What guests say...

  • Location 4.7
    761 reviews
    ‘Great location.’
  • Pool 4.5
    366 reviews
    ‘Clean pool area.’
  • Amenities 4.5
    458 reviews
    ‘Updated facilities with a great terrace.’
Read all

Good to know...

  • Great view
  • Friendly service
  • Nice building
  • Friendly atmosphere

When to go

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Hyatt Ziva Cancun

  • Located in Cancun's hotel zone
  • Large pool
  • Right next to the beach
  • Suitable for families
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
5027 reviews

If you're going to go to the Caribbean paradise of Cancun you may as well go five star, with one of America's biggest luxury travel specialists. The Hyatt Ziva Cancun ... ... Continue reading

‘Excellent club hotel. Close to Caribbean Sea. Great rooms in excellent location. Awesome vibe.’

If you’re going to go to the Caribbean paradise of Cancun you may as well go five star, with one of America’s biggest luxury travel specialists. The Hyatt Ziva Cancun is a big, all-inclusive resort that packs in all imaginable facilities and services in a world-beating location.

Cancun’s Zona Hotelera is a thin spit of land just off the mainland. The big draw of the Zona is that you get double the beach-front access, with a sheltered land-side, that’s perfect for safe water sports, and the slightly wilder waters of the Caribbean Sea over on the other side of the spit. Sitting at the end of the Zona, the exclusive Hyatt Ziva Cancun adds a third side of ocean access to the mix.

Alongside the perfect, warm waters you’ve also got one of the world's most famous party towns to explore. Cancun can offer pretty much anything you want in the way of entertainment, from wild-eyed clubbing featuring big name DJs, to traditionally styled Mexican bars and restaurants.

Hyatt Ziva Cancun offers a huge mix of facilities, services, and particularly activities – cycling, gyms, water sports which won't allow you to get bored for even a second! Our all-inclusive serves makes your life easy allowing you to kick- back and relax while pondering your many options for food and drinks, which also includes an on-site brewery.

Holidays are about turning off, and there’s not much that you can’t find at the Hyatt Ziva Cancun, from hair dressing to free Wi-Fi, family rooms to on-site shopping. The Yucatan is a fascinating and beautiful area of Mexico with its own rich cultural, historic and natural attractions. Perhaps the most iconic is the ruined Mayan city at Tulum, which also features a famous pyramid, and is located just down the coast.

Whether Cancun is a once-in-a-lifetime trip, an occasional special occasion, or a regular treat, the Hyatt Ziva Cancun helps make every visit a stand-out experience, and is available now at fantastic value with Loveholidays!


  • Babysitting service (fees may apply)
  • Day-care centre (fees may apply)
  • Children playground
  • Kids’ club

Pool and wellness

  • Back massage
  • Beauty Services
  • Body Treatments
  • Body scrub
  • Body wrap
  • Couples massage
  • Facial treatments
  • Fitness centre
  • Fitness/spa locker rooms
  • Foot massage
  • Full body massage
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hot tub/jacuzzi
  • Infinity pool
  • Kids' pool
  • Make up services
  • Manicure
  • Massage (Additional charge)
  • Neck massage
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Pool/beach towels
  • Sauna (Additional charge)
  • Spa Facilities
  • Spa and wellness centre (Additional charge)
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Basketball
  • Beach Volleyball
  • Children's Entertainment
  • Children's Pool
  • Entertainment Programme
  • Golf
  • Gym
  • Jacuzzi
  • Massage
  • Outdoor Pool(s)
  • Sauna
  • Steam bath
  • Swimming Pool
  • Table Tennis
  • Tennis
  • Windsurfing


  • Garage
  • Table tennis
  • Golf (fees may apply)
  • Darts
  • Tennis
  • Beach volleyball
  • Billiards
  • Basketball
  • Cycling / mountain biking


  • Spa centre (fees may apply)
  • Sun loungers
  • Parasols
  • Massage (fees may apply)
  • Spa treatments (fees may apply)
  • Sauna
  • Outdoor freshwater pool
  • Hot tub
  • Steam bath

Food and Drink

The breakfast type is a la Carte. The hotel has 8 restaurants. A snack bar is also available throughout the day. Evenings can be spent at the lobby bar.

Other Information

The following payments are accepted: Euro/Master Card, American Express and Visa Card. Additional fees may apply for certain facilities, amenities or activities.


  • Pub
  • Entertainment programme for adults
  • Entertainment programme for children

Other facilities

  • Beachfront
  • Sun terrace
  • Terrace

Points of interest

  • Cancun Airport - 1 hours 0 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Hyatt Ziva Cancun in Cancun easier for you, we provide a range of different payment options. To find out if you can book Hyatt Ziva Cancun with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Cancun, Qroo, Cancun, Mexico, 77500

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Questions and Answers about Hyatt Ziva Cancun

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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