Guests love...

  • Excellent

    Overall Ranking

  • Excellent

    Family Hotel

  • Excellent

    Airport Hotel

  • Excellent

    Resort Hotel

  • Great

    Beach Hotel

What guests say...

  • Pool 4.8
    63 reviews
    ‘Great pool.’
  • Service 4.5
    518 reviews
    ‘Restaurant service is friendly and professional.’
  • Location 4.3
    135 reviews
    ‘Great location.’
Read all

Good to know...

  • Friendly atmosphere
  • Recreation staff is nice
  • Great view
  • Nice building

When to go

(°C) Avg. High Temp

graph comparing fluctuations of price and temperature for Cancun

Hard Rock Hotel Cancun

  • 17.2km to Cancun Airport (CUN)
  • Beachfront
  • 14.5km to centre
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
10376 reviews

Discover paradise at the Hard Rock Hotel Cancun, a five star luxury hotel with an amazing beachfront location that will make you feel like a real rock star. Located ri... ... Continue reading

‘Excellent family hotel. Close to Costco. Good for sightseeing and located near shopping areas. Fantastic service. Great pool. Awesome vibe.’

Discover paradise at the Hard Rock Hotel Cancun, a five star luxury hotel with an amazing beachfront location that will make you feel like a real rock star. Located right at the beach in the famous hotel zone of Cancun it isn't far from a lot of attractions in the area and gives a VIP feeling with its privileged location. No matter if you want to just enjoy the resort to its fullest or explore more of Mexico, here you will be able to do both.

  • Distances (approx.):
  •  Beach: 300 m
  •  Aquaqorld: 700 m
  •  Luxury Avenue Boutique Mall: 1.3 km
  •  Oasis Arena: 1.4 km
  •  Maya Cancun Museum: 1.8 km
  •  Cancun airport: 12 km

Facilities

  • Air conditioning
  • Barber/beauty shop
  • Car hire
  • Chapel/shrine
  • Facilities for disabled guests
  • Family rooms
  • FREE WiFi
  • Gift shop
  • Heating
  • Lift
  • Newspapers
  • Non smoking rooms
  • Room service
  • Safety deposit box
  • Shops (on site)
  • VIP room facilities

Pool and wellness

  • Beauty Services
  • Body Treatments
  • Facial treatments
  • Fitness centre
  • Fitness classes
  • Hammam
  • Hot tub/jacuzzi
  • Massage (Additional charge)
  • Outdoor pool (all year)
  • Pool/beach towels
  • Sauna
  • Spa Facilities
  • Spa and wellness centre (Additional charge)
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool

Sports and leisure

  • Aerobics
  • Aqua aerobics
  • Banana Boat
  • Basketball
  • Beach Volleyball
  • Billiards/Snooker
  • Children's Entertainment
  • Children's Pool
  • Diving
  • Entertainment Programme
  • Golf
  • Gym
  • Jacuzzi
  • Jet Skiing
  • Massage
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sauna
  • Steam bath
  • Sun loungers
  • Sun terrace
  • Swimming Pool
  • Table Tennis
  • Tanning Studio/Solarium
  • Tennis

Activities

  • Beach
  • Billiards
  • Evening entertainment
  • Games room
  • Golf course (within 3 km) (Additional charge)
  • Kids Club
  • Table tennis
  • Tennis court

Food and Drink

  • Bar
  • Restaurant (à la carte and buffet)
  • Very good coffee!

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Currency exchange
  • Dry cleaning
  • Express check-in/check-out
  • FREE public parking
  • Ironing service
  • Laundry
  • Luggage storage
  • Pets are not allowed
  • Shoeshine
  • Ticket service
  • Tour desk

Entertainment

  • Babysitting/child services

All Inclusive

Meals:

  • Breakfast, Buffet; Continental.
  • Lunch, Buffet; International.
  • Dinner, Buffet; International, Restaurant (A la Carte Snacks, Unlimited).
  • Room Service, 24 hours.
  • Restaurant (5 RESTAURANTS PLUS SNACK BARS).

Drinks:

  • Bar (4).
  • Mini Bar, Unlimited (Filled every other day).
  • Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol; Premium brands; International, Wine; Spirits.

Room facilities

Enjoy the life of a rock star at the Hard Rock Hotel Cancun and indulge in all the comforts that come with it. The hotel has a total of 598 rooms and suits, luxuriously furnished and equipped with private balconies offering different views, private bathroom and All Inclusive services.

Standard amenities include bathroom with hydro spa tub, bathrobes, slippers, hairdryer and free bath amenities, minibar, liquor dispenser, flat screen TV with satellite channels, digital safe, individual air conditioning, coffee maker, direct dial telephone, alarm clock radio, iron/ironing board and free Wi-Fi.

Points of interest

  • Bars - 1km
  • Cancun Airport - 1 hours 0 minutes
  • Golf Course - 6km
  • Resort Centre - 500m
  • Shops - 100m

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Hard Rock Hotel Cancun in Cancun easier for you, we provide a range of different payment options. To find out if you can book Hard Rock Hotel Cancun with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : BLVD Kukulcan 14.5 KM Hotel Zone, Cancun, Mexico, 77500

Please wait while we load the map for Hard Rock Hotel Cancun

A selection of available rooms is shown below. More options may be available.
  • Classic Deluxe Double Room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Classic Deluxe Single Room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Classic Double Room - King Bed
    • Room size (sqm): 39
    • Number of bedrooms: 1
    • Living room
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Classic Single Room - King Bed
    • Radio
    • Living room
    • Toiletries
    • 220V power supply
    • Ironing set
    • Safe
    • Room size (sqm): 39
    • Minibar
    • Alarm clock
    • Turndown service
    • Internet access
    • Bathroom: 1
    • Hot tub
    • Make-up mirror
    • Bluetooth speaker
    • Housekeeping
    • Number of bedrooms: 1
    • Desk
    • Shower
    • Wake-up service
    • Telephone in the bathroom
    • Slippers
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Club Deluxe Double Room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Club Deluxe Single Room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Double Room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Double Room - King Bed
    • Number of bedrooms: 1
    • Room size (sqm): 40
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Double Room with Balcony/Terrace
    • Balcony/Terrace
    • Ironing set
    • Safe
    • Minibar
    • Mini fridge
    • Room size (sqm): 40
    • Kitchenette
    • Bathroom
    • Hi-fi
    • Internet access
    • Radio
    • Bathtub
    • Fridge
    • Satellite TV
    • Direct dial telephone
    • Number of bedrooms: 1
    • Central heating
    • Shower
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Family Room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Family Room with Balcony/Terrace
    • Bathtub
    • Satellite TV
    • Fridge
    • Direct dial telephone
    • Number of bedrooms: 2
    • Central heating
    • Shower
    • Room size (sqm): 80
    • Minibar
    • Mini fridge
    • Kitchenette
    • Balcony/Terrace
    • Bathroom
    • Hi-fi
    • Internet access
    • Radio
    • Ironing set
    • Safe
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Quadruple Room
    • Number of bedrooms: 1
    • Room size (sqm): 80
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Quadruple Room with Balcony/Terrace
    • Direct dial telephone
    • Fridge
    • Satellite TV
    • Safe
    • Bathtub
    • Ironing set
    • Balcony/Terrace
    • Radio
    • Internet access
    • Hi-fi
    • Bathroom
    • Kitchenette
    • Mini fridge
    • Minibar
    • Room size (sqm): 40
    • Shower
    • Central heating
    • Number of bedrooms: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Single Room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Single Room - King Bed
    • Number of bedrooms: 1
    • Internet access
    • Room size (sqm): 40
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Single Room with Balcony/Terrace
    • Bathroom
    • Bathtub
    • Satellite TV
    • Fridge
    • Direct dial telephone
    • Number of bedrooms: 1
    • Shower
    • Hi-fi
    • Internet access
    • Radio
    • Balcony/Terrace
    • Ironing set
    • Safe
    • Room size (sqm): 40
    • Minibar
    • Central heating
    • Mini fridge
    • Kitchenette
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Suite
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Triple Room
    • Internet access
    • Room size (sqm): 40
    • Number of bedrooms: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Deluxe Triple Room with Balcony/Terrace
    • Room size (sqm): 40
    • Hi-fi
    • Ironing set
    • Number of bedrooms: 1
    • Fridge
    • Bathtub
    • Safe
    • Shower
    • Bathroom
    • Balcony/Terrace
    • Kitchenette
    • Minibar
    • Satellite TV
    • Central heating
    • Mini fridge
    • Direct dial telephone
    • Internet access
    • Radio
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Double Room
    • Room size (sqm): 80
    • Number of bedrooms: 2
    • Living room
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Double Room - Double Bed
    • Living room
    • Number of bedrooms: 1
    • Internet access
    • Room size (sqm): 39
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Double Room - King Bed
    • Number of bedrooms: 1
    • Room size (sqm): 40
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Double Room - Two Double Beds
    • Internet access
    • Number of bedrooms: 1
    • Living room
    • Room size (sqm): 39
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Double Room with Balcony
    • Wake-up service
    • Desk
    • Number of bedrooms: 1
    • Telephone in the bathroom
    • Smoke detector
    • Internet access
    • Bluetooth speaker
    • Hot tub
    • Alarm clock
    • Housekeeping
    • Balcony
    • Turndown service
    • Safe
    • Hydro-massage bath
    • Make-up mirror
    • Ironing set
    • Room size (sqm): 40
    • Minibar
    • Radio
    • Toiletries
    • Slippers
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Family Room
    • Room size (sqm): 80
    • Internet access
    • Number of bedrooms: 2
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Quadruple Room
    • Internet access
    • Room size (sqm): 80
    • Number of bedrooms: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Quadruple Room - Double Bed
    • Number of bedrooms: 1
    • Living room
    • Room size (sqm): 39
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Quadruple Room - Two Double Beds
    • Number of bedrooms: 1
    • Living room
    • Internet access
    • Room size (sqm): 39
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Single Room
    • Internet access
    • Room size (sqm): 40
    • Number of bedrooms: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Single Room - Double Bed
    • Room size (sqm): 39
    • Living room
    • Number of bedrooms: 1
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Single Room - King Bed
    • Room size (sqm): 40
    • Number of bedrooms: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Single Room - Two Double Beds
    • Internet access
    • Living room
    • Room size (sqm): 39
    • Number of bedrooms: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Suite
    • Internet access
    • Room size (sqm): 98
    • Number of bedrooms: 2
    • Living room: 1
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Suite - King Bed
    • Slippers
    • Living room
    • 220V power supply
    • Telephone in the bathroom
    • Wake-up service
    • Shower
    • Room size (sqm): 39
    • Internet access
    • Hydro-massage bath
    • Bluetooth speaker
    • Housekeeping
    • Number of bedrooms: 1
    • Desk
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Triple Room
    • Room size (sqm): 40
    • Number of bedrooms: 2
    • Internet access
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Triple Room - Double Bed
    • Internet access
    • Room size (sqm): 39
    • Number of bedrooms: 1
    • Living room
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand
  • Triple Room - Two Double Beds
    • Internet access
    • Living room
    • Number of bedrooms: 1
    • Room size (sqm): 39
    • Hairdryer
    • Wi-fi
    • TV
    • Cable TV
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Cot on demand

Questions and Answers about Hard Rock Hotel Cancun

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

1 Questions | 1 Answers

Resort credit is an amount you can use towards payments in the hotel for things that are not included in the all inclusive package, such as branded drinks, etc

Added 2 years, 7 months ago.

Answer rated: (By 1 users)

By Mandy, loveholidays.com team member

Rate Answer:

Answer

Sign up to our Newsletter!
Sign up to our emails to hear about our amazing deals!