Guests love...

  • Excellent

    Family Hotel

What guests say...

  • Location 4.2
    196 reviews
    ‘Good location, close to public transport.’
  • Service 3.6
    454 reviews
    ‘Friendly, somewhat professional service and OK housekeeping.’
  • Breakfast 3.6
    14 reviews
    ‘Tasty breakfast.’
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Good to know...

  • Friendly service
  • Friendly atmosphere

When to go

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Grand Oasis Palm

  • Beachfront
  • Outdoor pool
  • Great for the kids
  • Modern spa
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
3639 reviews

Grand Oasis Palm in the popular Hotel Zone of Cancun is a 5-star hotel offering an all-inclusive family holiday extravaganza. There's 2 pools, one for kids, one for th... ... Continue reading

‘Very good family hotel. Close to the beach and public transportation. Fantastic service.’

Grand Oasis Palm in the popular Hotel Zone of Cancun is a 5-star hotel offering an all-inclusive family holiday extravaganza. There’s 2 pools, one for kids, one for the grown-ups, and the fun for the kids doesn’t stop there: there’s a comprehensive Kid’s Club and even a restaurant just for the little ones!

The kids are covered, and so are the adults. There’s plenty of lounge space, a whopping 7 bars to choose from, boasting a variety of excellent views, a spa and wellness center for those relaxing late afternoon hours and 10 restaurants! We recommend reserving a table in advance as during peak seasons these restaurants can get busy, but only because they serve such delicious food. There’s all the usual activities to partake in too, such as squash courts and a billiards room, and if you’re keen on the beach Grand Oasis Palm comes with its own private sandy beach with plenty of sun loungers.

Cancun is renowned for its great atmosphere and party vibes. During the spring break weeks this place can get super busy, so keep that in mind when booking ahead. To get away from it all you can head to the pier and get a day tour out to Mujeres Island for a bit of tranquility or hop on the bus to nearby El Rey. The most famous beach in Cancun is Playa Delfines and there’s plenty of water sports activities to check out on this large, sweeping beach.


  • Outdoor pool (all year)
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Sports and leisure

  • Aerobics
  • Badminton
  • Basketball
  • Children's Pool
  • Entertainment Programme
  • Gym
  • Jacuzzi
  • Massage
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sauna
  • Squash
  • Sun loungers
  • Sun terrace
  • Table Tennis
  • Tanning Studio/Solarium
  • Tennis


  • Billiards
  • Children's playground
  • DJ/Nightclub
  • Entertainment staff
  • Squash
  • Tennis court

Food and Drink

  • Bar
  • Kid-friendly buffet
  • Restaurant (buffet)
  • Restaurant (à la carte)
  • Snack bar

Other Information

The following payments are accepted: Euro/Master Card, American Express and Visa Card. Additional fees may apply for certain facilities, amenities or activities.

Points of interest

  • Beach/Sea - 100m
  • Cancun Airport - 1 hours 0 minutes
  • Resort Centre - 4km

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Grand Oasis Palm in Cancun easier for you, we provide a range of different payment options. To find out if you can book Grand Oasis Palm with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : BLVD. Kukulcan KM. 4.5 Sección C Lote 1, Cancun, Mexico, 77500

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Questions and Answers about Grand Oasis Palm

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

2 Questions | 4 Answers

Hi Geoff, there are 232 rooms in the center pyramid, and an additional 533 rooms in two additional buildings. Regards

Added 2 years, 2 months ago.

By Gemma.Larder, team member

Rate Answer:

The hotels website states 232 rooms in the centre pyramid, and an additional 533 rooms in two additional buildings.

Added 2 years, 1 month ago.

By Lisa.Weldon, team member

Rate Answer:


Yes Melissa there are parasols available at the pool side

Added 2 years, 3 months ago.

Answer rated: (By 1 users)

By Zara.Drant, team member

Rate Answer:

Parasols are available around the pool.

Added 2 years, 3 months ago.

By Lisa.Weldon, team member

Rate Answer:


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