Guests love...

  • Most Comfortable

  • Excellent


What guests say...

  • Wellness Area 4.7
    13 reviews
    ‘Awesome wellness and fitness areas.’
  • Pool 4.6
    31 reviews
    ‘Great pool.’
  • Amenities 4.5
    36 reviews
    ‘Nice hotel buildings and lovely terraces.’
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Good to know...

  • Nice building
  • Friendly service
  • Comfortable beds
  • Modern Hotel

When to go

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Four Points By Sheraton Cancun

  • Sun terrace
  • Fitness/spa locker rooms
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa Facilities
  • Outdoor Pool
  • Spa and wellness centre (Additional charge)
  • Free WiFi
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
245 reviews

Welcome to the Four Points By Sheraton Cancun in Cancun - Downtown. The closest cities to the hotel are cancun airport (14 km) and downtown (1 km). To make your stay m... ... Continue reading

‘Excellent hotel. Great rooms in excellent location. Great pool. Awesome vibe.’

Welcome to the Four Points By Sheraton Cancun in Cancun - Downtown. The closest cities to the hotel are cancun airport (14 km) and downtown (1 km). To make your stay more comfortable shops is available. The staff in this 5 storey hotel speaks English. The hotel features a swimming pool. For convenience, refreshing drinks are offered at the pool bar. Sunshades and sunbeds are available free of charge at the pool. The hotel is within easy reach of medical services, shops, supermarkets, taxi stands and bus stops. For your entertainment the hotel features a TV lounge. Vehicles may be parked in the parking lot.


  • Air conditioning
  • Allergy-free room
  • Barber/beauty shop
  • Bridal suite
  • Designated smoking area
  • Facilities for disabled guests
  • FREE WiFi
  • Gift shop
  • Grocery deliveries (Additional charge)
  • Lift
  • Newspapers
  • Non smoking rooms
  • Outdoor furniture
  • Room service
  • Safety deposit box
  • Shared lounge/TV area
  • Shops (on site)
  • Soundproof rooms
  • Sun terrace
  • Terrace
  • VIP room facilities

Pool and wellness

  • Back massage
  • Beauty Services
  • Body Treatments
  • Body scrub
  • Body wrap
  • Couples massage
  • Fitness
  • Fitness centre
  • Fitness/spa locker rooms
  • Foot bath
  • Foot massage
  • Full body massage
  • Hair colouring
  • Hair cut
  • Hair styling
  • Hand massage
  • Head massage
  • Infinity pool
  • Light therapy
  • Manicure
  • Massage (Additional charge)
  • Massage chair
  • Neck massage
  • Outdoor pool (all year)
  • Pedicure
  • Pool/beach towels
  • Rooftop pool
  • Sauna
  • Spa Facilities
  • Spa and wellness centre (Additional charge)
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Steam room
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool

Sports and leisure

  • Gym
  • Outdoor Pool(s)


  • Games room
  • Library

Food and Drink

  • Bar
  • Breakfast in the room
  • Kid meals
  • On-site coffee house
  • Restaurant (à la carte and buffet)
  • Snack bar
  • Special diet menus (on request)

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Accessible parking
  • Auditory guidance
  • Concierge service
  • Daily maid service
  • Dry cleaning (Additional charge)
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • FREE Parking
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Lockers
  • Luggage storage
  • No extra charges
  • Parking garage
  • Pets are allowed
  • Private check-in/check-out
  • Secured parking
  • Shoeshine
  • Street parking
  • Ticket service
  • Toilet with grab rails
  • Tour desk
  • Visual aids: Braille
  • Visual aids: Tactile signs
  • Wheelchair accessible


  • Babysitting/child services (Additional charge)
  • Books
  • Children television networks
  • DVDs
  • Music for children

Points of interest

  • Cancun Airport - 1 hours 0 minutes

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a holiday at Four Points By Sheraton Cancun in Cancun easier for you, we provide a range of different payment options. To find out if you can book Four Points By Sheraton Cancun with a low deposit holiday option, please click the "Price and Availability" button above.

Hotel address : Avenida Tulum, MZ1 -Lote 2 SM 12, Cancun, Mexico, 77500

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A selection of available rooms is shown below. More options may be available.
  • Double Room
    • Hairdryer
    • Carpeted floors
    • Centrally regulated air conditioning
    • Safe
    • Bathroom
    • Toiletries
    • Radio
    • Wake-up service
    • Direct dial telephone
    • Plug adaptor
    • Tea and coffee making facilities
    • Alarm clock
    • Desk
    • 220V power supply
    • Turndown service
    • Make-up mirror
    • Shower
    • TV
    • Ironing set
    • Fridge
    • Cable TV

Questions and Answers about Four Points By Sheraton Cancun

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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