Cancun Bay Resort in Cancun, Mexico

Guests love...

  • Great

    Beach Hotel

  • Great

    Family Hotel

What guests say...

  • Location 4.0
    45 reviews
    ‘Great location’
  • Service 3.8
    127 reviews
    ‘Fantastic service’
  • Pool 3.6
    36 reviews
  • Bar and Beverages 3.5
    18 reviews
  • Room 3.5
    74 reviews

Good to know...

  • Friendly service
  • Clean hotel facilities
  • Recreation staff is nice
  • Friendly atmosphere

When to go

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Cancun Bay Resort

  • Beachfront
  • Sun terrace
  • Spa Facilities
  • Outdoor Pool
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
1408 reviews

Cancun Bay Resort in Cancun - Zona Hotelera has 98 rooms, spread over 3 floors. The closest city to the hotel is Cancun (7 km). Other cities: Playa del Carmen (70 km).... ... Continue reading

‘Great room. Great location. Fantastic service. Great pool. Bar is awesome.’
Cancun Bay Resort in Cancun, Mexico

Cancun Bay Resort in Cancun - Zona Hotelera has 98 rooms, spread over 3 floors. The closest city to the hotel is Cancun (7 km). Other cities: Playa del Carmen (70 km). To make your stay more comfortable a reception is available. The staff in this 3 storey hotel speaks English and Spanish. A fresh water swimming pool is available. Refreshing drinks are offered at the pool bar. Sunshades and sunbeds are available free of charge at the beach and at the pool. The hotel is within easy reach of supermarkets, bars and restaurants, bus stops and taxi stands. Distance from the hotel to: disco (8 km), shops (12 km) and airport CUN (23 km). Vehicles may be parked in the parking lot.

Facilities

  • Air conditioning
  • Beachfront
  • Bridal suite
  • Car hire
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
  • FREE WiFi in public areas
  • Garden
  • Gift shop
  • Lift
  • Non smoking rooms
  • Private beach area
  • Safety deposit box
  • Shops (on site)
  • Shuttle service
  • Shuttle service (additional charge)
  • Sun terrace
  • Terrace
  • VIP room facilities

Children

  • Babysitting service (fees may apply)
  • Children’s swimming area: 1

Pool and wellness

  • Fitness
  • Fitness centre
  • Hot tub/jacuzzi
  • Massage (Additional charge)
  • Outdoor pool (all year)
  • Solarium
  • Spa Facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Sun umbrellas
  • Swimming pool

Sports and leisure

  • Children's Pool
  • Cycling/Mountain Biking
  • Golf
  • Gym
  • Jacuzzi
  • Massage
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sailing
  • Sun loungers
  • Sun terrace
  • Swimming Pool
  • Table Tennis
  • Tennis
  • Windsurfing

Activities

  • Beach
  • Bicycle rental (additional charge)
  • Billiards
  • Cycling Off-site
  • Entertainment staff
  • Golf course (within 3 km) (Additional charge)
  • Library
  • Live music/performance
  • Snorkelling (Additional charge)
  • Table tennis
  • Themed dinner nights

Leisure

  • Outdoor freshwater pool: 2
  • Sun loungers
  • Parasols
  • Hot tub
  • Massage (fees may apply)

Food and Drink

  • Bar
  • Bottle of water (Additional charge)
  • Restaurant (à la carte and buffet)
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne (Additional charge)

Other Information

  • 24hr Reception
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Dry cleaning (Additional charge)
  • FREE Parking
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • Pets are not allowed
  • Secured parking
  • Ticket service
  • Tour desk

Entertainment

  • Babysitting/child services (Additional charge)
  • Board games/puzzles
  • Books
  • Children television networks
  • DVDs
  • Indoor play area
  • Music for children

Points of interest

  • Cancun Airport - 1 hours 0 minutes
  • Golf Course - 3km
  • Public Transport - 100m

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Cancun Bay Resort in Cancun easier for you, we provide a range of different payment options. To find out if you can book Cancun Bay Resort with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

Hotel address : Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, Mexico, 77500

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Deluxe Double Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Double Room with Balcony/Terrace
  • Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Junior Suite with Balcony/Terrace
  • Master Suite with Balcony/Terrace
  • Single Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Suite with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Double Room with Balcony/Terrace
  • Superior Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Single Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Triple Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Triple Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand

Questions and Answers about Cancun Bay Resort

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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