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Cancun Bay Resort in Cancun, Mexico

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Guests love...

  • Great

    Beach Hotel

  • Great

    Family Hotel

What guests say...

  • Location 4.1
    47 reviews
    ‘Great location’
  • Service 3.9
    132 reviews
    ‘Fantastic service’
  • Pool 3.6
    36 reviews

Good to know...

  • Clean hotel facilities
  • Friendly service
  • Recreation staff is nice

When to go

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Cancun Bay Resort

Boulevard Kukulkan KM 3.5, Zona Hotelera, 77500, Cancun, Mexico
  • Beachfront
  • Sun terrace
  • Spa Facilities
  • Outdoor Pool
  • Free WiFi in public areas
  • Low Deposit Options Available
  • Monthly Payments
TripAdvisor Traveller rating:
1451 reviews

The Cancun Bay Resort is a 4-star hotel located in front of the Bay of Isla Mujeres, on a beautiful beach by the Mexican Caribbean Sea. The hotel boasts two swimming p... ... Continue reading

‘Great location. Fantastic service. Great pool.’
Cancun Bay Resort in Cancun, Mexico

The Cancun Bay Resort is a 4-star hotel located in front of the Bay of Isla Mujeres, on a beautiful beach by the Mexican Caribbean Sea. The hotel boasts two swimming pools, air conditioned restaurants and a relaxed atmosphere in the heart of Cancun.

All rooms and suites at the Cancun Bay Resort have intimate balconies overlooking the lagoon, garden or sea. Room facilities also include TV, a safety deposit box, a hairdryer and private bathroom. Wake up and savour your breakfast in one of two restaurants on site, then head over to one of the swimming pools and laze on the sunbeds, maybe even enjoy a morning cocktail (you are on holiday after all!). Alongside the pools, the Cancun Bay Resort also has a fitness centre for those who can’t disregard their active lifestyles; a massage area for absolute relaxation, and tennis courts for those competitive types.

Cancun is a well-known destination for those who like to party but also for those who like to unwind in all inclusive sophisticated style. The iconic Cancun Beach is a minute walk from the hotel which makes for an amazing day for reclining on the white sands. For some green sights and excitement, visit the Xel-Ha Park which is an aquatic theme park and ecotourism site. If you fancy exploring on foot or as part of a guided tour, go and see some history and check out the Coba Mayan Ruins.

Most popular facilities

  • Air Conditioning
  • Car Hire
  • Facilities for Disabled Guests
  • Fitness Centre
  • Gym
  • Pool
  • Wifi
  • Bar
  • Currency Exchange
  • Family Rooms
  • Free Parking
  • Non Smoking Rooms
  • Terrace

Facilities

  • Air conditioning Beachfront Bridal suite Car hire Designated smoking area Facilities for disabled guests Family rooms Free WiFi in public areas Garden Gift shop Lift Non smoking rooms Private beach area Safety deposit box Shops (on site) Shuttle service Shuttle service (additional charge) Sun terrace Terrace* VIP room facilities

Children

  • Børnepasning (fees may apply)
  • Børnebassin: 1

Pool and wellness

  • Fitness Fitness centre Hot tub/jacuzzi Massage (Additional charge) Outdoor pool (all year) Solarium Spa Facilities Spa lounge/relaxation area Spa/wellness packages Sun umbrellas Swimming pool

Sports and leisure

  • Children's Pool
  • Cycling/Mountain Biking
  • Golf
  • Gym
  • Jacuzzi
  • Massage
  • Outdoor Pool(s)
  • Parasols
  • Pool bar
  • Sailing
  • Sun loungers
  • Sun terrace
  • Swimming Pool
  • Table Tennis
  • Tennis
  • Windsurfing

Activities

  • Beach Bicycle rental (additional charge) Billiards Cycling Off-site Entertainment staff Golf course (within 3 km) (Additional charge) Library Live music/performance Snorkelling (Additional charge) Table tennis Themed dinner nights

Leisure

  • Udendørs swimmingpool med ferskvand: 2
  • Liggestole
  • Parasoller
  • Boblebad
  • Massage (fees may apply)

Food and Drink

  • Bar Bottle of water (Additional charge) Restaurant (à la carte and buffet) Snack bar Special diet menus (on request)* Wine/champagne (Additional charge)

Other Information

  • 24hr Reception ATM/cash machine on site Concierge service Currency exchange Dry cleaning (Additional charge) Free Parking Ironing service (Additional charge) Laundry (Additional charge) Luggage storage Pets are not allowed Secured parking Ticket service Tour desk

Entertainment

  • Babysitting/child services (Additional charge) Board games/puzzles Books Children television networks DVDs Indoor play area Music for children

Points of interest

  • Cancun Airport - 1 hours 0 minutes
  • Golf Course - 3km
  • Public Transport - 100m

Payment Options

Payment options accepted:

We do not charge a fee to our customers to use a credit or debit card.

To make booking a cheap holiday at Cancun Bay Resort in Cancun easier for you, we provide a range of different payment options. To find out if you can book Cancun Bay Resort with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability" button above.

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Hotel address : Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, Mexico, 77500

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A selection of available rooms is shown below. There might be more options available, shown after you've made your flight selection.
  • Deluxe Double Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Double Room with Balcony/Terrace
    1 of 3 | Show all
    • Room size (sqm): 25
    • Number of bedrooms: 1
    • Minibar
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Junior Suite with Balcony/Terrace
    1 of 2 | Show all
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Master Suite with Balcony/Terrace
    1 of 2 | Show all
    • Minibar
    • Room size (sqm): 95
    • Living room: 1
    • Number of bedrooms: 3
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Single Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Suite with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Double Room with Balcony/Terrace
    1 of 2 | Show all
    • Living room
    • Make-up mirror
    • Smoke detector
    • Toiletries
    • Wake-up service
    • Room size (sqm): 20
    • Ironing set
    • Children share the bed with parents
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Single Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Triple Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Triple Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand

Questions and Answers about Cancun Bay Resort

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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