Cancun Bay Resort

Cancun, Mexico
Great location. Fantastic service. Clean.

The Cancun Bay Resort is a 4-star hotel located in front of the Bay of Isla Mujeres, on a beautiful beach by the Mexican Caribbean Sea. The hotel boasts two swimming pools, air conditioned restaurants and a relaxed atmosphere in the heart of Cancun.

All rooms and suites at the Cancun Bay Resort have intimate balconies overlooking the lagoon, garden or sea. Room facilities also include TV, a safety deposit box, a hairdryer and private bathroom. Wake up and savour your breakfast in one of two restaurants on site, then head over to one of the swimming pools and laze on the sunbeds, maybe even enjoy a morning cocktail (you are on holiday after all!). Alongside the pools, the Cancun Bay Resort also has a fitness centre for those who can’t disregard their active lifestyles; a massage area for absolute relaxation, and tennis courts for those competitive types.

Cancun is a well-known destination for those who like to party but also for those who like to unwind in all inclusive sophisticated style. The iconic Cancun Beach is a minute walk from the hotel which makes for an amazing day for reclining on the white sands. For some green sights and excitement, visit the Xel-Ha Park which is an aquatic theme park and ecotourism site. If you fancy exploring on foot or as part of a guided tour, go and see some history and check out the Coba Mayan Ruins.

The Cancun Bay Resort is a 4-star hotel located in front of the Bay of Isla Mujeres, on a beautiful beach by the Mexican Caribbean Sea. The hotel boasts two swimming pools, air conditioned restaurants and a relaxed atmosphere in the heart of Cancun. 

Most popular facilities

  • Beachfront
  • Sun terrace
  • Spa Facilities
  • Outdoor Pool
  • Free WiFi in public areas
  • Air Conditioning
  • Bar
  • Car Hire
  • Facilities for Disabled Guests
  • Family Rooms
  • Fitness Centre
  • Free Parking
  • Gym
  • Non Smoking Rooms
  • Pool
  • Restaurants
  • Room Service
  • Terrace
  • Wifi
    • Facilities
      • Air conditioning
      • Beachfront
      • Bridal suite
      • Car hire
      • Designated smoking area
      • Facilities for disabled guests
      • Family rooms
      • Free WiFi in public areas
      • Garden
      • Gift shop
      • Lift
      • Non smoking rooms
      • Private beach area
      • Safety deposit box
      • Shops (on site)
      • Shuttle service
      • Shuttle service (additional charge)
      • Sun terrace
      • Terrace* VIP room facilities
    • Pool and wellness
      • Fitness
      • Fitness centre
      • Hot tub/jacuzzi
      • Massage (Additional charge)
      • Outdoor pool (all year)
      • Solarium
      • Spa Facilities
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Sun umbrellas
      • Swimming pool
    • Sports and leisure
      • Children's Pool
      • Cycling/Mountain Biking
      • Golf
      • Gym
      • Jacuzzi
      • Massage
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sailing
      • Sun loungers
      • Sun terrace
      • Swimming Pool
      • Table Tennis
      • Tennis
      • Windsurfing
    • Activities
      • Beach
      • Bicycle rental (additional charge)
      • Billiards
      • Cycling Off-site
      • Entertainment staff
      • Golf course (within 3 km) (Additional charge)
      • Library
      • Live music/performance
      • Snorkelling (Additional charge)
      • Table tennis
      • Themed dinner nights
    • Food and Drink
      • Bar
      • Bottle of water (Additional charge)
      • Restaurant (à la carte and buffet)
      • Snack bar
      • Special diet menus (on request)* Wine/champagne (Additional charge)
    • Facilities
      • Non-Smoking
      • Air conditioning
      • Minibar
      • Hair dryer (on request)
      • Connecting/adjoining rooms available
      • Daily housekeeping
      • Blackout drapes/curtains
      • Iron/ironing board (on request)
      • Phone
      • Private bathroom
      • Free toiletries
      • LCD TV
      • Number of bathrooms - 2
      • Room service (limited hours)
      • In-room safe (laptop compatible)
      • Balcony or patio
      • Shower only
      • Cable TV service
      • Library
      • Number of outdoor pools - 2
      • Elevator/lift
      • Fitness facilities
      • 24-hour front desk
      • Poolside bar
      • Porter/bellhop
      • Free self parking
      • Dry cleaning/laundry service
      • Conference space size (meters) - 183
      • Terrace
      • Free reception
      • Luggage storage
      • ATM/banking
      • Concierge services
      • Gift shops or newsstand
      • Conference center
      • Snack bar/deli
      • Designated smoking areas
      • Shopping on site
      • Parking (limited spaces)
      • Total number of rooms - 132
      • Number of floors - 3
      • Number of buildings/towers - 5
      • Beach bar
      • Coffee/tea in common areas
      • Number of bars/lounges - 2
      • Swim-up bar
      • Conference space
      • Billiards or pool table
      • Grocery/convenience store
      • Tours/ticket assistance
      • Meeting rooms
      • Year Built - 1978
      • Coffee shop or café
      • Beach sun loungers
      • Free WiFi
      • Pool sun loungers
      • Babysitting or childcare (surcharge)
      • Children's pool
      • Safe-deposit box at front desk
      • Area shuttle (surcharge)
      • Spa services on site
      • RV, bus, truck parking (surcharge)
      • Free parking nearby
      • Number of restaurants - 4
      • Conference space size (feet) - 1970
      • Ballroom
      • Reception hall
      • Laundry facilities
      • Beach towels
      • Spa tub
      • Television in common areas
      • Accessible bathroom
      • Arcade/game room
      • Wedding services
      • In-room accessibility
      • Garden
      • Multilingual staff
      • All-Inclusive
    • Entertainment
      • Babysitting/child services (Additional charge)
      • Board games/puzzles
      • Books
      • Children television networks
      • DVDs
      • Indoor play area
      • Music for children

Other information

  • 24hr Reception
  • ATM/cash machine on site
  • Concierge service
  • Currency exchange
  • Dry cleaning (Additional charge)
  • Free Parking
  • Ironing service (Additional charge)
  • Laundry (Additional charge)
  • Luggage storage
  • Pets are not allowed
  • Secured parking
  • Ticket service
  • Tour desk

Please note that an Environmental Tax applies to all stays in Mexico.

This is charged per room per night and the cost will be applied either upon check-in or check-out.

Points of interest

  • Cancun Airport 1 hour
  • Golf Course 3km
  • Public Transport 100m
To make booking a cheap holiday at Cancun Bay Resort in Cancun easier for you, we provide a range of different payment options.To find out if you can book Cancun Bay Resort with a low deposit holiday option or to check if you can grab a last minute holiday deal, please click the "Price and Availability"button above.
A selection of available rooms is shown below. There may be more options available, shown after you've made your flight selection.
  • Superior Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Superior Double Room with Balcony/Terrace
    • Room size (sqm): 20
    • Living Room
    • Children share the bed with parents
    • Toiletries
    • Make-up mirror
    • Number of bedrooms: 1
    • Wake-up service
    • Ironing set
    • Smoke detector
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Junior Suite with Balcony/Terrace
    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Double bed
    • King-size bed
    • Centrally regulated air conditioning
    • Safe
    • Balcony
    • Terrace
  • Double Room with Balcony/Terrace
    • Number of bedrooms: 1
    • Room size (sqm): 25
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Suite with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Single Room with Balcony/Terrace
  • Triple Room with Balcony/Terrace
  • Superior Single Room with Balcony/Terrace
  • Superior Triple Room with Balcony/Terrace
  • Deluxe Double Room with Balcony/Terrace
  • Junior Suite with Balcony/Terrace and City View
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Master Suite with Balcony/Terrace
    • Living room: 1
    • Minibar
    • Number of bedrooms: 3
    • Room size (sqm): 95
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Two Bedroom Double or Twin Room with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
  • Junior Two Bedroom Suite with Balcony/Terrace
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Cable TV
    • Centrally regulated air conditioning
    • Safe
    • Balcony/Terrace
    • Cot on demand
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  • Low Deposit options available
  • Pay Monthly
Guests love...
  • GreatBeach Hotel
  • GreatFamily Hotel

What guests say...

  • Cleanliness4.2/549 reviews

    Clean

  • Service4/5203 reviews

    Fantastic service

  • Location3.8/557 reviews

    Great location

Good to know...

  • Clean hotel facilities
  • Good restaurant service
  • Friendly service
When to go
graph comparing fluctuations of temperature for Cancun Bay Resort