CASCADE Main Restaurant (buffet style): Breakfast from 07:00 till 10:00h, Lunch from 13:00 till 15:00h,Dinner from 19:00 till 22:00h, Late Dinner from 23:00 till 01:00h upon request.
Breakfast Box: Please order your meal box for your excursion at the reception. Kindly note that the last time to order a
breakfast box or lunch box is one day in advance until 19:00h.
Dress code: The hotel kindly request that you don't wear swimming costumes in the lobby and reception and as well in the
restaurant during your breakfast and lunch. Also, the hotel request that you don't wear shorts, sleeveless shirts and
slippers in the restaurant during the dinner time.
Outside Visitors: If you invite a friend to visit you in the resort, it will be against extra charge according to what food and beverages is consumed and if it is day use or beach use, so it will be extra charge according to the resort rules. Please contact the reception for assistance.
Lobby Bar: Open 24 hours serving all drinks hot, cold, non-alcoholic on all inclusive basis. Local alcoholic drinks serving from 10:30h till 23.00h. Local Wine Serving during lunch and dinner meals only. Beverage is served by glasses.
No alcoholic drinks are offered to children under the age of 18.
LAGOON (Bar & Food Court): From 10:00 until 17:00h - Soft & Hot & Local Alcoholic drinks
From 18:00 until 23:00 h - Soft & Hot & Local Alcoholic drinks
From 10:30 till 11:30 – Late breakfast (Light bakery)
From 16:00 till 17:00 – Elegant British Tea Time
From 10:00 until 18:00h till 18:00h serving all Soft & Hot & Local Alcoholic drinks
From 12:30h till 15:00h – Light Snacks
Open from 21:00 till 02:00h. Serving all drinks cold and local alcoholic drinks against extra charge
Keycards: You are kindly advised not to put your keycards close to mobile phones, digital cameras, photo cameras or
on the straight sunlight or water as it affects your key card.
Internet Corner: The internet is available in the Lobby Area free of charge
Swimming Pool & Beach Main pool with slides and Aqua Kids pool open from 8:00h till Sunset. Beach located 05 minutes from the resort with free shuttle bus from 8:00h till sunset. Kindly be advised that it is not possible to reserve sun beds at the pool and at the beach
Tennis Court: Open from 09:00h till 18.00h. Free of charge once per stay and more than that will be against extra charge
Towel Exchange: At the pool & beach from 08:00 till sunset. The Towel Card entitles you for one towel exchange a day. Every
further exchange will be against extra charge. Please return the Towel Card back to Reception upon check out. Missing towels will be charged 100 LE each. Please don’t take the towel with you to the room, it’s requested to give it back to the towel center and take your card back.
Kids Area: Open from 09:00h till 18:00h sunset for the children from 3 till 12 years. The children are not permitted to
play unless they are accompanied by adults.
Kids Club: From 10:00h till 13:00h and then from 15:00h till 17:00h. For more information, kindly contact the Animation Team.
Kids Discotheque is also available.
Mini Bar: 1 small mineral water per adult will be refilled free of charge on a daily basis. If you request an additional refill, this will be charged extra.
Safe Box : Available at your room free of charge, kindly leave your safe door open upon check out. The Management of Royal Lagoons Aqua takes no responsibility for valuables left in your room (items not deposited in the safe).
Shops: Several shops are located in lobby area. The shops are open from 09:00h till 23:00h.
Doctor: The Doctor is available 24 hours Against extra charge.
The Limousine desk located in Lobby area Against extra charge.
Please let us know when we can pick up your luggage one day before your check out. Kindly note that the maximum check out time is 12:00 noon; you are kindly requested to return back the towel cards and settle your account if you have any extras to pay. If you would like to stay in the room longer, please contact the reception desk & it will be according to their availability. It will be extra charged.
Payment: You have the possibility to choose either to pay cash or to pay by credit card (accept only Visa or MasterCard).
Shisha Corner : Open from 17:00 h till 02:00 am against extra charge
Royal Piano Bar: Located on top of Lobby Bar Open from 18:00 h till 02:00 am
Serving Special Alcoholic Drinks against extra charge