Frequently Asked Questions

In order to get going on holidays as stress free and enjoyable as possible, we have compiled a list of commonly asked questions our customers want answer to.

What is the baggage allowance for my flight?

For those travelling on holidays, the baggage allowance will vary depending on which airline you are flying with, whether it is short haul or long haul and may also vary depending on if you purchased a flight only or package holiday. Loveholidays will, where possible, give you the option to purchase additional baggage allowance at the time of booking for free or an extra charge depending on the airline. If you would like to upgrade your hold luggage after booking, you can change your luggage allowance by logging in to our Manage My Booking tool. You will need your LOV reference and the surname of the person who made the booking (the lead passenger's name). Please make sure you include both the letters and the numbers of the reference when logging in, for example LOV-445566.

There may be an amendment fee applicable along with any charges imposed by the accommodation and flight provider. In order for us to assist you more efficiently, please have your booking reference number to hand when calling or include this in your email.