In order to get going on holidays as stress free and enjoyable as possible, we have compiled a list of commonly asked questions our customers want answer to.
We act as an agent in relation to the flight(s) you have booked. Most airlines are ‘self-managed’ and communicate directly with the lead passenger, and not with loveholidays.
Occasionally airlines update and change their schedules and routes. They will communicate this change directly with the lead passenger on the booking.
If you receive an email from your airline notifying you of:
A “minor” change is generally anything less than 12 hours or a change of regional airport. For example, if your flight departure time changes from 10am to 3pm, or from Stanstead to Luton.
A “significant” change is generally anything over 12 hours, or a cancellation with the alternative flight departure more than 12 hours, or a change of non-regional airport (from Gatwick to Leeds-Bradford for example).
We recommend that you re-confirm your flight times with your airline 24-48 hours before departure.
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