Frequently Asked Questions

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What are the different transfer options that we can book with you?

Please see below for the transfer options that may be available for you to book. Please note that the online booking process will alert you as to whether a transfer can be added, and which transfer options are available to you in your chosen resort. When booking over the phone, please ask our sales team for the available transfer options open to you.

Shuttle Transfer

A shuttle transfer is usually a shared bus or coach, which sometimes can entail waiting for other passengers to get on, and making stops at additional locations on route to your drop off. Occasionally, the transfer will involve collecting passengers from two or three flights. The waiting times will generally be kept to a minimum, but shuttle transfers do take longer than private transfers, which is reflected in the difference in price. All collection times given are an approximate guideline and are not always 100% accurate due to the general nature of shuttle transfers and the possible delays that can be encountered.

Speedy/Express Shuttle

A speedy (or express) transfer is similar to a shuttle transfer, however the number of drop offs and pick ups are usually restricted to 4-5 stops to make the journey quicker for you. This type of shuttle may still involve collecting passengers from two or three flights, and therefore the wait time to leave the airport may be longer than a private taxi. A speedy shuttle is faster than a regular shuttle, but still takes longer than private transfers, which, again, is reflected in the difference in price. All collection times given are an approximate guideline and are not always 100% accurate due to the general nature of shuttle transfers and the possible delays that can be encountered.

Private Transfer

A private transfer is a taxi or other vehicle reserved solely for your party. Private transfers will be waiting for you on arrival to the destination airport, and will take you directly to your hotel or apartment, without any stops on route. Private transfers are generally more expensive than a shuttle bus/coach transfer as they are quicker than a shuttle. They are a door-to-door transfer and exclusively reserved for you.

Luxury Private Transfer

A luxury private transfer is provided in a high standard car, and may sometimes also include ‘Meet & Greet’ your driver will be waiting for you in the arrival hall and will take you directly to your hotel or apartment, without any stops on route. Luxury private transfers are an upgrade to a regular private transfer. They are a luxury door-to-door transfer, exclusively reserved for you.

Private Minivan

A private door to door Minivan transfer is perfect for a larger group. In most airports, this service includes ‘Meet & Greet’ and your driver will be waiting for you in the arrival hall and will take you directly to your hotel or apartment, without any stops on route. Luxury private transfers are an upgrade to a regular private transfer. They are a luxury door-to-door transfer, exclusively reserved for you. Minibus transfers are generally more expensive than a private transfer but can accommodate more of your party in one car.They are a door-to-door transfer, exclusively reserved for your party.

Wheelchair Adapted Transfer

Wheelchair adapted transfers are adapted with either a rear tail lift or ramp to provide those using a wheelchair with a hassle free transfer. There are also straps in order to secure you into the vehicle safely for your transfer.(Please note: this vehicle can only accommodate one wheelchair.) Your driver will be waiting for you and will take you directly to your hotel or apartment, without any stops on route. Luxury private transfers are an upgrade to a regular private transfer. They are a door-to-door transfer, exclusively reserved for you.