Frequently Asked Questions

In order to get going on holidays as stress free and enjoyable as possible, we have compiled a list of commonly asked questions our customers want answer to.

Primera Air - Administration

We have today been advised that unfortunately Primera Air have ceased trading, and they will not be operating any further flights.

We know how disappointing this will be to those customers who were booked to travel with Primera Air, so we have set up a dedicated team to contact customers as quickly as possible and go through their available options with them.

This team can be contacted by emailing

As we expect call wait times to be slightly higher than normal due to this situation, we recommend you to email us any queries whilst you wait to hear from us directly.

Last Update 01/10/18 21:08