Frequently Asked Questions

In order to get going on holidays as stress free and enjoyable as possible, we have compiled a list of commonly asked questions our customers want answer to.

If I book with you, how financially protected is my holiday?

As an online Travel Agent, all our flight plus hotel holiday bookings are financially protected by an Air Travel Organisers Licence (ATOL) scheme. If an operator such as the airline fails, then the ATOL scheme makes sure that customers don't lose their money or find themselves stranded abroad. Every part of your flight plus hotel booking is financially protected by the ATOL scheme.

Our ATOL number is 10989. For more information regarding the ATOL scheme and what it covers, visit the CAA website. holds membership number P6847 Association of British Travel Agents (ABTA).

ABTA and ABTA Members help holidaymakers get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct.