Frequently Asked Questions

In order to get going on holidays as stress free and enjoyable as possible, we have compiled a list of commonly asked questions our customers want answer to.

How do I get my pick-up time for my transfer?

All pick up times must be obtained by contacting your transfer provider directly, they do not give these details to loveholidays as it is easier for them to speak to you directly about this.

You can find their contact details by looking on your transfer voucher, which is in your booking documentation.  If you don't have a copy with you, don't worry, as you can download a copy using Manage My Booking.

Pick up times are normally only available 48 hours before your flight.  All pick up times will be scheduled to ensure that you get to the airport with plenty of time to make your flight, if you would like to bring the pick up time forward for any reason, you will need to confirm this with the transfer provider directly when you confirm your pick up time.