Frequently Asked Questions

I haven't travelled yet

How do I make a payment for my booking?

If when you made your booking you agreed to a payment schedule, then you don’t need to do anything at all. We will simply debit the card used at the time of booking to process the agreed payments.

If you would like to use a different card or make an earlier payment, you can do this by using Manage My Booking. You need your LVE or LOV reference and your surname to log in, so for example LVE-112233 or LOV-445566. Please ensure you include the letters as well as the numbers.