Frequently Asked Questions

In order to get going on holidays as stress free and enjoyable as possible, we have compiled a list of commonly asked questions our customers want answer to.

My booking has free flexible amendments. What does this mean?

If your booking has free flexible amendments then you will not be charged an admin fee for any changes you might request. Please note there might still be charges levied by your Service Provider. Amendments can only be accepted in accordance with the terms and conditions of the Service Provider(s) of your Travel Service(s).

All amendment requests need to be submitted online via Manage My Booking where you can also see the estimated costs from the Service Provider