Frequently Asked Questions

In order to get going on holidays as stress free and enjoyable as possible, we have compiled a list of commonly asked questions our customers want answer to.

How do I add a bag or change my hold baggage allowance on my booking?

You can add baggage post-booking with most airlines. In most cases, your airline will allow you to increase the amount of luggage you wish to take with you for a fee. Each airline will set its own policy for this and will have a maximum weight allowance. If you would like to upgrade your hold luggage after booking, please follow the below instructions:

If you have already booked your holiday, you can add extra luggage to your trip directly through your airline’s website, using your airline reference number. For more information, please log on to our Manage My Booking tool. You will need your LOV reference number and the lead passenger's name.