About Us

How can we help you?

We want to ensure you’ve got everything you need to have a fantastic holiday, so we’ve tried to make it as easy as possible for you to get in contact with us. If you’d like to submit a question, you can do so in the form below - we just need a few details from you first and will try our best to get back to you as soon as possible.

Manage My Booking

Manage My Booking is the easiest way to keep up to date with all your travel itinerary.

  • View your booking online
  • Make payments
  • View travel documents
  • Update your API (Advanced Passenger Information)

Have you checked our FAQs section?

Quick answers to most of your questions in our FAQs section.

Contact by Phone - New Bookings

Call a member of our Sales Team who will be happy to help.

Phone:0203 897 1185

Sales Opening Times 

  • Monday to Friday 8am to 11pm
  • Saturday 9am to 10pm
  • Sunday 9am to 10pm
  • Bank Holidays 9am to 10pm



Contact by Phone - Customer Service

Most queries can be submitted by logging into ‘My Booking’, but if you need to speak to an advisor, then please call us on the number below:

UK Customers Phone: 01903 258 288

Ireland Customers Phone: (01) 513 8700

Customer Service Opening Times:

  • Monday to Sunday 9am to 5pm

In Resort

If you are in resort and need our help please call us on the number below.

Phone: 0044 (0) 203 870 6830

Email: inresort@loveholidays.com

In Resort Opening Times:

  • Monday to Sunday 9am to 5pm

Outside of these hours, we provide an on call service for emergency issues only.  

Contact and Complaints - After Travel

If you have any comments or wish to register a formal complaint please provide full details of your complaint and your HAY/LVE reference number so that we can begin an investigation.

Email: AfterYourHoliday@loveholidays.com

Alternatively you can write to us at our postal address below.

Please note: We are an agent for our suppliers and may need to approach third parties for information before we can provide you with a full response. This can sometimes take up to 28 days.

Contact by Post

If you have any comments about any aspect of this service or about holidays we feature, please do write to us at the address below:

Brooklands House
58, Marlborough Road
Lancing Business Park
BN15 8AF

Please ensure any post you send us is adequately stamped. Where postage has been underpaid the letter will not reach us.