Price Match Guarantee
As an independent travel agent, loveholidays pulls together 35,000 hotels, with 99% of ALL available flights to bring you low prices and competitive holiday options!
If you book with us and then find your holiday available at a lower price on any other UK-based travel website, within 24 hours of your booking being confirmed, we will refund the difference to you.
How it works
Firstly, make sure that the holiday or hotel booking you wish to Price Match is being offered on a UK-based competitor's website, and that they are a legitimate ATOL holder.
Every detail of your loveholidays booking must match the one you've found to be cheaper exactly e.g. party size, dates, duration, flight times, flight numbers, in-flight extras, transfers, hotel, room type, number of rooms and board basis.
The rate which you are asking us to Price Match needs to be in pounds sterling and bookable online. The total cost must include any handling charges, booking fees, credit card fees and such like. It cannot include any money off coupons, corporate discounts, promotional vouchers or offers or bulk-buy discounts. The price has to be available to the general public and loveholidays must be able to obtain the same price without being a member or part of a loyalty scheme.
If all of the above applies, and you are the lead name on the booking, simply login to Manage My Booking to access the Price Match Guarantee form. When you submit your completed form, you will be asked to provide a screenshot of the webpage showing the cheaper price, which includes the URL. You will also need your loveholidays' booking reference number.
Due to the way in which some service providers i.e. airlines and hotels, frequently change their prices, it is essential that your Price Match request is made within 24 hours of receiving your loveholidays' booking confirmation. At this stage, loveholidays has already paid the original price for those elements of your booking, so that we can guarantee you don't pay any more. We, therefore, can only guarantee a Flight-Plus holiday price for 24 hours because prices can go up or down from one day to the next.
Terms and conditions
Only the lead name on the booking can make a price match. All requests must be made using the Price Match Guarantee form within 24 hours of making your original loveholidays' booking. Price Match Guarantee is only available for bookings made online and can only be applied once per booking. A loveholidays booking cannot be price matched against another package from loveholidays.com. We are unable to match prices for flight only bookings.