The Grand At Moon Palace

  • Low Deposit Options Available
  • Interest FREE Payment Plans

Five-star, luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, indulgent spas, complimentary Wi-Fi and unlimited local and long ... Continue reading

Five-star, luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, indulgent spas, complimentary Wi-Fi and unlimited local and long distance calls to the continental U.S. and Canada, as well as nightly and world-class entertainment. Moon Palace Grand All Inclusive features a full-service spa, a golf course, a water park (surcharge), and 7 outdoor swimming pools. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 6 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

Activities

  • Garage
  • Diving (fees may apply)
  • Table tennis
  • Aerobics
  • Cycling / mountain biking
  • Volleyball
  • Bowling alley (fees may apply)
  • Golf (fees may apply)
  • Tennis

Facilities

  • Year of construction: 1998
  • Year of most recent renovation: 2016
  • Number of floors (main building): 3
  • Disability-friendly rooms: 12
  • Room size (sqm): 77
  • Number of bedrooms: 1
  • Bathroom: 1
  • Disability-friendly bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • Toiletries
  • Bathrobes
  • Slippers
  • Make-up mirror
  • Telephone in the bathroom
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Satellite TV
  • Radio
  • DVD player
  • Alarm clock
  • Minibar
  • Tea and coffee making facilities
  • Ironing set
  • Individually adjustable air conditioning
  • Wheelchair-accessible
  • Wake-up service
  • Turndown service
  • Fireplace
  • Smoke detector
  • Housekeeping
  • Extra beds on demand
  • Cot on demand
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour from 15:00:00 to 00:00:00
  • Check-out hour from 12:00:00 to 12:00:00
  • Wired Internet
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer service (fees may apply)
  • Secure parking
  • Valet parking
  • Room service
  • Medical service (fees may apply)
  • Bicycle hire service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Sun terrace
  • Gym
  • Golf desk
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
  • TV lounge
  • Game room
  • Hairdressing salon (fees may apply)
  • Beauty salon (fees may apply)

Children

  • Babysitting service (fees may apply)
  • Children playground
  • Kids’ club

Leisure

  • Sun loungers
  • WaterSlides
  • Solarium
  • Massage (fees may apply)
  • Spa treatments (fees may apply)
  • Spa centre (fees may apply)

Entertainment

  • Entertainment programme for adults
  • Entertainment programme for children
  • Theatre / auditorium
  • Nightclub
  • Pub

Payment Options

Payment options accepted:

We do not charge a fee to our customers who use debit cards, but credit cards do incur a fee of 2.5% of the payment value.

To make booking a holiday at The Grand At Moon Palace in Riviera Maya easier for you, we provide a range of different payment options. To find out if you can book The Grand At Moon Palace with a low deposit holiday option, please click the "Price and Availability" button above.

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,

This week's weather forecast

Partly cloudy
34°C Low 27°C
Today: Fri 21 Jul
Sunny
34°C Low 28°C
Sat 22 Jul
Sunny
34°C Low 28°C
Sun 23 Jul
Patchy rain possible
34°C Low 28°C
Mon 24 Jul

Hotel address : CARRETERA CANCUN CHETUMAL KM 36.5 RIVERA MAYA,, Riviera Maya, Mexico, 77500

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A selection of available rooms is shown below. More options may be available.
  • Deluxe Double Room
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Deluxe Double Room with Garden View
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Deluxe Double Room with Private Pool
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Deluxe Double Room with Resort View
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Deluxe Family Room
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Deluxe Single Room with Garden View
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Deluxe Single Room with Resort View
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Superior Double Room with Pool View
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand
  • Superior Single Room with Pool View
    • Living room
    • Room size (sqm): 77
    • Number of bedrooms: 1
    • Bathroom: 1
    • Disability-friendly bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Toiletries
    • Bathrobes
    • Slippers
    • Make-up mirror
    • Telephone in the bathroom
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • Satellite TV
    • Radio
    • DVD player
    • Alarm clock
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wake-up service
    • Turndown service
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Extra beds on demand
    • Cot on demand

Questions and Answers about The Grand At Moon Palace

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

1 Questions | 1 Answers

Hi Richard
Just contact our customer service department on: 03330339995 and they will be able to assist you

Added 1 year, 4 months ago.

By Sally.Dademo, loveholidays.com team member

Rate Answer:

Answer

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