El Dorado Maroma

  • Low Deposit Options Available
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This romantic adults-only retreat calls one of the world's top beaches its home - Maroma's white sands were rated in the Top 10 by the Travel Channel. And the service here matches ... Continue reading

This romantic adults-only retreat calls one of the world’s top beaches its home – Maroma’s white sands were rated in the Top 10 by the Travel Channel. And the service here matches the perfect setting – think Champagne check-ins, beach butlers and 24-hour room service. Every last detail of this hotel has been tailored to provide the ultimate luxury holiday. The minibar’s refilled daily with premium-brand drinks, top international chefs man the kitchens, and the room upgrades will make your jaw drop.


The daily activities roster could see you taking outdoor sea-view yoga classes, perfecting your cocktail-making skills in a lesson from the bar staff, or kicking back in the pool bar playing card games.

Chess tournaments

Chess is available by the main swimming pool area.


Beach volleyball



Spanish lessons

Aqua aerobics

Latin dance lessons

Latin dance lessons are occasionally available at the hotel. Please check with reception for details.

Cookery and cocktail lessons

Want to learn how to prepare traditional Mayan or Spanish cuisine, to make the best guacamole or a mean tequila cocktail? Look no further.

Daytime activity programme

Opening Times: [9.00 - 17.00]

The activities programme runs from 9am to 5pm and changes daily. A typical week could include al fresco yoga on the jetty, aqua-aerobics and volleyball in the activity pool, shuffle board, boccia and football games on the beach, poolside Spanish, salsa or merengue lessons, guacamole and ceviche-making demonstrations from the chef, and quizzes, bingo and blackjack in the pool bar.

Deep-sea fishing*

Non-motorised watersports

Opening Times: [09.00-16.00]

Kayaks, pedal boats and snorkelling equipment are all available to hire from the beachfront V-Aquatics Centre.

Motorised watersports*

Opening Times: [07.00-17.00]

The Marina Maroma watersports centre is right next door to the hotel and offers activities like parasailing, water-skiing and off-site scuba diving.

Other facilities

The small but perfectly formed luxury spa* offers treats like tequila rituals, coconut scrubs, and chocolate body wraps. There’s also an over-water palapa for couples to take massages side by side on the beach.

Fitness and wellbeing

Aqua-aerobics and yoga are among the fitness and wellbeing sessions held throughout the week.

Steam baths



Opening Times: [07.00-22.00]

The gym is well-equipped and air-conditioned with music, flat screen TV, weights and modern cardio machines. Hand towels, plus bottled and infused waters, are available at no extra charge.


Opening Times: [07.00-22.00]





Anti-ageing and deep-cleansing facials are on the menu. And there’s a refreshing facial to help prepare the skin for exposure to the sun. For the gents, there’s a collagen treatment for the face that also includes an arm, neck and head massage.


Brides getting married in resort can book trials for their hair and make-up and arrange sessions for the big day with the beauty salon.

Beauty salon*

You can book in for manicures, pedicures, and waxing at the beauty salon. Hair treatments are also available, including cuts, blow dries, and braids.

Sea-view sky massage*

These beachfront massages for two take place side-by-side in over-water palapas. The treatment includes a bottle of Champagne or, if taken at sunrise, mimosas.

Body treatments*

Signature treatments include a soothing chocolate body wrap, an exfoliation using honey and lime, and a hydrating Mayan scrub made from coconut, walnut and papaya. The highlight is the tequila ritual, where melon and tequila are used to exfoliate the body before a clay detox wrap and massage.

Swimming Pool

The idea isn’t just to relax beside the pool here, it’s to be utterly spoilt. Lounge on a four-poster daybed or a sunlounger sunk into the water, while your butler hands out cold face towels and takes drinks orders.

Lazy river

Activity pool

This big freshwater pool – the hotel’s main one – plays host to activities like aqua-aerobics and water volleyball. And there’s a daily line up of dance and cooking lessons on its terrace. It has in-water loungers and a swim-up bar – the Sabores Terrace Bar – which has in-water bar stools. This pool snakes off in a lazy river to the swim-up suites.

Relax pool

Set in a secluded spot, the freshwater relax pool has a peaceful, laid-back vibe and is paired with the 24 Bar – so drinks come either on the terrace or on one of the in-water bar stools.

Pool towels

Pool and beach towels are supplied by the hotel.

Beach beds

The beach is lined with canopied four-poster double daybeds.

Maroma Beach

El Dorado Maroma sits on Maroma Beach, a stretch of soft sand and turquoise Caribbean waters that the Travel Channel named one of the Top 10 beaches in the world.

Beach butlers

Beach and pool butlers take orders for drinks and snacks from the comfort of your sunlounger or daybed, and hand out refreshing towels, magazines, and suntan lotion as and when you need them.

Food and Drink

This hotel is Gourmet Inclusive®, which means quality restaurant menus devised by top international chefs, plus premium-branded drinks and 24-hour room service. Mexican, Italian and Asian-inspired cuisine are the specialities here.

Gourmet Inclusive®

The dining side of your Gourmet Inclusive® package includes a glass of sparkling wine on arrival, all gourmet meals and snacks, and unlimited local and international premium-branded alcoholic and non-alcoholic drinks. You’ll also have access to a full-service concierge and hotel butler.

Room service

Room service is available 24 hours a day. Expect the breakfast menu to include platters of fresh fruit and dishes like scrambled eggs with chorizo or lobster, American classics like waffles and bagels, and Mexican specials like egg and chilli burritos. Lunch and dinner options include salads, pastas, sandwiches and baguettes, burritos, quesadillas, burgers and desserts.

Restaurant dress codes

Just so you know, virtually all of Karisma’s gourmet restaurants have a dress code. At breakfast and lunch, it’s casual, but beachwear and headgear aren’t permitted. And at dinner, the dress code is casual elegant, which means no baseball caps or sports shorts. Smart shoes or sandals, trousers, skirts, dresses and formal or capri shorts are encouraged, and gents need to wear sleeved t-shirts or collared shirts instead of tank tops.

Room Service

Room service is available 24 hours a day. Expect the breakfast menu to include platters of fresh fruit and dishes like scrambled eggs with chorizo or lobster, American classics like waffles and bagels, and Mexican specials like egg and chilli burritos. Lunch and dinner options include salads, pastas, sandwiches and baguettes, burritos, quesadillas, burgers and desserts.

Sabores Terrace swim-up bar

Opening Times: [07.00 - 23.00]

You’ll find this swim-up bar, which specialises in tropical drinks and cheladas, at the main pool. There are in-water bar stools, but you can also order a drink from one of the pool butlers, who’ll bring it directly to your lounger.

Bar 24

Opening Times: [09.00-23.00]

Bar 24 is a swim-up bar with in-water bar stools, plus seating on the terrace. It opens early for coffee and newspapers, followed by a full bar service from 10am until 11pm. It’s stocked with books and board games. And it serves healthy juices and infused waters, too.

Rick's Bar

Opening Times: [18.00-02.00]

This upstairs ocean-view venue is more than a lounge bar – it’s the heart of the action most evenings. There are pool tables and a dance floor, plus nightly entertainment that ranges from live music to casino nights.

Kiyoko restaurant

Opening Times: [17.30-22.00]

A la carte restaurant Kiyoko opens for dinner, serving Asian-inspired cuisine. Scallop sushi rolls, salmon sashimi, chicken and peanut satay and spicy soups are the sort of dishes you can expect from the starters, or the chef can prepare tepanyaki at your table. For main courses, expect dishes like chicken pad Thai or yellow curry with pork.

Mio Cuccina Italiana

Opening Times: [17.30-22.00]

Dinner on the beach*

Opening Times: [17.30-22.00]

This candlelit dinner for two is served at a private table on the sand with views of the sea. You’ll start with a glass of sparkling wine, followed by four gourmet courses – selected from the menu at the time of making your reservation.

Papitos Gourmet Beach Club

Opening Times: [07.00-11.00, 12.00-15.00]

This ocean-view food display restaurant has an open kitchen theme, so the chefs cook in front of you. Breakfasts include international and Mexican dishes, eggs and omelets made to order, breads and pastries, plus fruit, yoghurt and freshly squeezed juices. At lunch, there’s a themed ‘dish of the day’, which is usually fresh fish, tacos, prime rib, paella, or gourmet burgers.

Sabores restaurant

Opening Times: [07.00-11.00, 12.00-22.00]

This ocean-view à la carte restaurant is open all day. Its gourmet breakfast menu has everything from eggs benedict to quesadillas. Lunch has a casual theme – starring burritos, nachos, burgers, and sharing platters of steak fajitas or salmon and rice. Mexican and Caribbean cuisines are usually the influence behind the dinner options, but there are also Mayan and Italian themed nights. Plus, a classically trained opera singer performs to diners here one evening a week.

A la carte dining

A la carte dining is available all day at Sabores and in the evenings at Italian restaurant Mio and Asian-inspired Kiyoko.

International wine cellar*

For serious wine buffs, the wine cellar has dozens of international labels, available for an additional charge at all bars and restaurants or via room service.

House Wine

A selection of 15 red, white, rosé and sparkling wines are available as part of the Gourmet Inclusive® package.


The in-room minibar is restocked daily with soft drinks, beers, bottled water and snacks.

Payment Options

Payment options accepted:

We do not charge a fee to our customers who use debit cards, but credit cards do incur a fee of 2.5% of the payment value.

To make booking a holiday at El Dorado Maroma in Riviera Maya easier for you, we provide a range of different payment options. To find out if you can book El Dorado Maroma with a low deposit holiday option, please click the "Price and Availability" button above. Package holidays to El Dorado Maroma are available from Thomson .

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,

This week's weather forecast

30°C Low 26°C
Today: Tue 27 Jun
Partly cloudy
29°C Low 26°C
Wed 28 Jun
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30°C Low 26°C
Thu 29 Jun
30°C Low 27°C
Fri 30 Jun
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Questions and Answers about El Dorado Maroma

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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