Hard Rock Hotel Riviera Maya - Heaven

  • 50Km. from Cancun International Airport (CUN)
  • Outdoor Pool
  • Spa and wellness centre
  • Free WiFi
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
6692 reviews

This stylish holiday resort is located in one of the most impressive and inspiring places of the world, right next to the beach and facing the warm waters of the Caribbean Sea. The ... Continue reading

This stylish holiday resort is located in one of the most impressive and inspiring places of the world, right next to the beach and facing the warm waters of the Caribbean Sea. The resort offers an authentic rock star lifestyle experience for adults only and has its own private beach as well as various swimming pools. The guest rooms are tastefully decorated and feature high-quality amenities, such as a relaxing hydro spa tub for couples, which will ensure an unforgettable stay on the Riviera Maya. Travellers who stay in this hotel may enjoy exquisite national and international cuisine choosing between different on-site restaurants and bars. The establishment boasts a wide range of activities and leisure options during the day, and when the sun goes down guests may enjoy fantastic parties with professional DJ's. The spa, with its huge variety of treatments, is the best place to relax and recharge batteries after being dancing all night.

Heaven is the exclusive adults-only part of the HRH Riviera Maya resort with its own private adult beach, superlative amenities, and fine dining. However, if you are looking to spend some quality time in Mexico with the whole family, you can still stay at Riviera Maya - Hacienda is the exclusive family section of the resort!


  • Bicycle rental
  • Cycling
  • Diving
  • Entertainment staff
  • Evening entertainment
  • Fitness centre
  • Golf course (within 3 km)
  • Hot tub/jacuzzi
  • Massage
  • Nightclub/DJ
  • Spa and wellness centre
  • Tennis court

Other facilities

  • Outdoor pool (all year)


  • Adult only
  • Air conditioning
  • Barber/beauty shop
  • Car hire
  • Facilities for disabled guests
  • Family rooms
  • Free WiFi
  • Gift shop
  • Heating
  • Lift
  • Newspapers
  • Non smoking rooms
  • Room service
  • Safety deposit box
  • Shops (on site)
  • VIP room facilities

All Inclusive

Standard buffet breakfast, lunch and dinner; drinks served for 24hrs a day, plus the following:

  • Unlimited gourmet dining at a choice of four venues for dinner
  • Unlimited drinks from the bars including soft drinks, juices, cocktails and a wide range of premium brand spirits
  • 24hr room service
  • Minibar restocked daily with soft drinks, beer and water
  • In−room drinks cabinet with whisky, rum, tequila and vodka
  • Live entertainment, including DJs at the exclusive Club Heaven with swimming pool and two whirlpools
  • All inclusive access to Hard Rock Riviera Maya− Hacienda with five restaurants and three bars
  • Pool/beach towels

Price Overview

The prices shown below show the cheapest holiday offers for the Hard Rock Hotel Riviera Maya - Heaven in Puerto Aventuras. Please use the price links to see all holiday deals available for that month.

Price Overview 2016 2017
Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep
Holidays from - - - - - - - - - - - -
Avg. Daily Temp (°C) 31 29 29 28 30 31 32 34 32 32 32 32
Avg. Evening Temp (°C) 20 18 18 16 17 18 19 22 23 22 22 21

Payment Options

Payment options accepted:

We do not charge a fee to our customers who use debit cards, but credit cards do incur a fee of 2.5% of the payment value.

To make booking a holiday at Hard Rock Hotel Riviera Maya - Heaven in Puerto Aventuras easier for you, we provide a range of different payment options. To find out if you can book Hard Rock Hotel Riviera Maya - Heaven with a low deposit holiday option, please click the "Price and Availability" button above. Package holidays to Hard Rock Hotel Riviera Maya - Heaven are available from Thomas Cook .

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,
Currency: Mexico Peso (MXN)

This week's weather forecast

Moderate or heavy rain with thunder
26°C Low 23°C
Today: Wed 26 Oct
Moderate or heavy rain shower
28°C Low 24°C
Thu 27 Oct
Partly cloudy
26°C Low 25°C
Fri 28 Oct
Moderate or heavy rain with thunder
27°C Low 25°C
Sat 29 Oct

Photos of the Puerto Aventuras area

Panoramio is a photo-sharing network designed for users to upload their own travel photos and place them on the map, giving you a better idea of what to expect from a location before you visit. We decided to use Panoramio because we want you to see images that reflect real life, not just the glossy photos that the brochures provide.

Photos provided by Panoramio. Photos are under the copyright of their owners.

Questions and Answers about Hard Rock Hotel Riviera Maya - Heaven

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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