Riu Palace Mexico Hotel

  • Beachfront location
  • 4 large outdoor pools
  • 6 restaurants
  • Free WiFi zones
  • Low Deposit Options Available
  • Interest FREE Payment Plans

The Riu Palace Mexico is set on Playacar's white-sand beach, and is less than five minutes' drive from Playa del Carmen. There are plenty of pools and restaurants on offer, plus a ... Continue reading

The Riu Palace Mexico is set on Playacar’s white-sand beach, and is less than five minutes’ drive from Playa del Carmen. There are plenty of pools and restaurants on offer, plus a long list of watersports. When it comes to sleeping space, junior suites are the standard here. The styling is sleek and contemporary, and each one comes with extras like 24-hour room service and a hydro-massage bathtub.


The focus falls on water-based activities here – you can try out scuba diving*, or take kayaks, catamarans and body boards out onto the Caribbean Sea. Dry-land sports include volleyball and tennis.


PADI approved scuba diving school*

A PADI scuba diving school operates from the hotel, giving you the chance to gain a full PADI diving certificate – a qualification that's accepted worldwide. For the more experienced divers, there’s a boat that can take you out to a private reef. It's just 15 minutes away, and is reserved for RIU customers only. And if you're a complete beginner and just want to give it a go, you can take advantage of the free introductory session. This takes place daily in the hotel swimming pool.


Two floodlit hard surface tennis courts.

Table tennis

Non-motorised watersports

Including kayaks‚ windsurfing, catamarans, body boards and sailing and snorkelling.





Body boards



Other facilities

A gym features all the usual workout gear and hosts aerobics classes. Nearby, you’ll find a sauna and a whirlpool bath, too.


Renova Spa*

With sauna and 2 whirlpool baths, body treatments and massages.

Body wraps*



Swimming Pool

You’ll find 4 large swimming pools on the edge of the gardens, one of which has the added bonus of a swim-up bar. Poolside waiter service means cocktails are delivered directly to your lounger, too.

Children's pool

4 outdoor pools

These pools are huge, there's plenty of space to take a dip and lounge on a sunbed close by.

Pool towels

Food and Drink

The buffet restaurant offers a mix of themed spreads – look out for glasses of Cava at breakfast. Snacks are sorted at the coffee shop, where you can grab iced lattes, milkshakes and chocolate-dipped strawberries. In terms of dining, you’ve got 6 restaurants to choose from, including Japanese, Mexican and Italian venues, and a beachfront grill place serving surf ‘n’ turf and baked Alaska flambé.

El Palmeral swim-up bar

Don Julian buffet restaurant

For breakfast, lunch and dinner, with a terrace and on-the-spot cooking stations. There are also theme buffet nights three times a week.

La Bodega Mexican restaurant

Open for dinner and reservations are required.

Guacamole beach grill and steakhouse

Reservations are required and 2 sittings are available.

Miyagi Japanese restaurant

Reservations are required.

La Dolce Vita Italian restaurant

For Continental breakfast and lunch at the beach. Reservations are required and 2 sittings apply.

Bar Cubano lobby bar

Cappuccino patisserie and ice-cream parlour

Lounge bar

Open 24-hours a day.

Los Mariachis lounge bar

Los Mariachis has a spacious terrace, making it the ideal place to spend an evening.

Krystal fusion à la carte restaurant

You'll need to book to eat here, 2 sitting times apply.

A la carte dining

At the Krystal fusion restaurant.

Payment Options

Payment options accepted:

We do not charge a fee to our customers who use debit cards, but credit cards do incur a fee of 2.5% of the payment value.

To make booking a holiday at Riu Palace Mexico Hotel in Playacar easier for you, we provide a range of different payment options. To find out if you can book Riu Palace Mexico Hotel with a low deposit holiday option, please click the "Price and Availability" button above. Package holidays to Riu Palace Mexico Hotel are available from Thomson .

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,

This week's weather forecast

30°C Low 26°C
Today: Thu 22 Jun
Light rain shower
28°C Low 26°C
Fri 23 Jun
Patchy rain possible
30°C Low 26°C
Sat 24 Jun
30°C Low 25°C
Sun 25 Jun
Room details are not available yet. You'll be able to see them later in your booking journey.

Questions and Answers about Riu Palace Mexico Hotel

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

2 Questions | 3 Answers

Hiya, yes there's a babysitting service at this hotel!


Added 1 month, 2 weeks ago.

By Socialteam, loveholidays.com team member

Rate Answer:


The hurricane season is between the months of June, through to October and can extend into November.

Added 2 years, 4 months ago.

By Zoe, loveholidays.com team member

Rate Answer:

Generally June to October is the Hurricane season in Mexico.

Added 2 years, 4 months ago.

By Lisa.Weldon, loveholidays.com team member

Rate Answer:


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