The Grand at Moon Palace

  • Low Deposit Options Available
  • Interest FREE Payment Plans

Grand. If ever a hotel lived up to its name, The Grand at Moon Palace is it. After an incredible transformation it's now bigger and better than ever before, with a theatre, ... Continue reading

Grand. If ever a hotel lived up to its name, The Grand at Moon Palace is it. After an incredible transformation it’s now bigger and better than ever before, with a theatre, nightclub and even its own waterpark. There’s plenty of room to bring the whole family and you’ll each have plenty to dive into once you arrive. Make waves in one of the many pools or soak up the sun with your favourite drink. In the evening, dine in one of the ten new restaurants, each serving up a truly excellent menu from a different corner of the world.

All Inclusive

  • In a secluded setting on the beach
  • 22km from Cancún
  • On-site waterpark
  • Five outdoor pools
  • Two adult-only pools
  • Beach club
  • Pool/beach towels
  • Main buffet restaurant
  • Nine à la carte restaurants serving Mexican, Asian, French, Italian, Lebanese, Peruvian, Caribbean and steak cuisine
  • Adult pool bar
  • Pizzeria
  • Tapas wine bar
  • 24hr café
  • Five swim-up bars
  • Six other bars
  • 24hr room service
  • Christmas Eve and New Year's Eve Gala meals
  • Yoga
  • Spinning
  • Pilates
  • Gym
  • A variety of daytime activities
  • Hotel-run Playroom™ kids’ club (4-12yrs)
  • Wired™ Teens’ lounge (12-17yrs)
  • Kids’ water adventure area
  • Cots

Child prices available for 17yrs and under

  • Nightclub (18+ open four nights a week)
  • Nightly shows at the theatre
  • Free Wi-Fi

Planned visits by our reps at least twice per week

Spacious Grand Deluxe Suites Resort View (up to four people) have one king−size or two double beds, air conditioning, smart television, MP3 docking station, minibar restocked daily, drinks cabinet with three bottles of spirits, coffee maker, Wi−Fi, safe, iron, ironing board, bathrobes, slippers, hairdryer, hair straighteners, double whirlpool bath, shower room and balcony or terrace.

1,316 rooms

  • Grand Deluxe Suites Garden View.
  • Grand Swim up Suites.
  • Grand Family Deluxe Suites (up to six people) with two bedrooms one with a king−size bed and one with two double beds.

Tenpin bowling

  • Show cooking restaurant
  • Spa and beauty treatments
  • Golf Academy
  • Currency Exchange
  • Tours and Excursions

*Resort Credit can be used for Tenpin bowling, Golf at the 27-hole course Selected Spa treatments and tours (conditions apply).

  • Resort Credit: $2500 per room per stay for stays of 12 nights or more, $2000 per room for stays of 9−11 nights and $1500 per room for stays of seven nights.*Restrictions and charges apply to the Resort Credit. Your concierge will give you a full breakdown of the maximum credit that can be applied towards each service when you arrive. There will be a 16% tax/service charge for all services paid for with the In Resort Credit. Payable on departure.
  • Unlimited dining at a choice of nine à la carte restaurants for dinner
  • International branded drinks at the bars until 1am and 3am at the nightclub (18yrs+)
  • 24hr café and 24hr room service
  • Minibar restocked daily, drinks cabinet with three bottles of spirits
  • Unlimited access to the on-site waterpark with lazy river, wave pool, flumes and slides
  • All inclusive access to Moon Palace Cancun with 14 restaurants
  • Wi-Fi throughout the hotel

Price Overview

The prices shown below show the cheapest holiday offers for the Grand at Moon Palace in Cancun. Please use the price links to see all holiday deals available for that month.

Price Overview 2017 2018
Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar
Holidays from - - - - - - - - - - - -
Avg. Daily Temp (°C) 27 28 23 30 32 28 28 28 23 24 25 21
Avg. Evening Temp (°C) 27 28 23 30 32 28 24 27 23 24 25 20

Payment Options

Payment options accepted:

We do not charge a fee to our customers who use debit cards, but credit cards do incur a fee of 2.5% of the payment value.

To make booking a holiday at The Grand at Moon Palace in Cancun easier for you, we provide a range of different payment options. To find out if you can book The Grand at Moon Palace with a low deposit holiday option, please click the "Price and Availability" button above. Package holidays to The Grand at Moon Palace are available from Thomas Cook .

Once a small, unremarkable fishing village, the holiday resort of Cancun is today the reason most people visit Mexico. It is made up of two parts: the glitzy hotel zone dedicated to tourism, and the downtown area inhabited by the permanent residents. A different atmosphere prevails in each, with a dramatic contrast between the air-conditioned shopping malls, chic restaurant dining, spring break vacationers and wealthy pleasure-seeking tourists in one; and bustling market street stalls, noisy vendors, and the daily grind of people at work in the other.

The hotel zone, situated on a thin strip of land (Isla Cancun) in the shape of a figure '7', is what people imagine when they talk about Cancun. It is a vision of Caribbean paradise with soft white sand beaches and clear blue-green waters. There is plenty of high quality holiday accommodation available, a wide choice of restaurants and shops, a notoriously energetic nightlife, and an array of activities, including both land and water sports. Cancun is also a good base from which to explore some of the nearby attractions, particularly the ancient Mayan site of Chichén Itzá on the mainland, which is the best restored and most famous of the archaeological sites on the Yucatán Peninsula.

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The main reason for a Cancun holiday is to take advantage of the legendary beaches with their powdery, incredibly white sand washed by the warm, turquoise waters of the Caribbean. A wide variety of beach-based activities are offered on every beach in the tourist zone: volleyball, parasailing, snorkelling, jet skiing and so on. Alternatively just relax in a hammock. People watching is also a major activity all over the many miles of beaches.

Diving and snorkelling are the most sought-after water pursuits of the energetic, with some of the world's most famous coral reefs on the doorstep. All equipment can be rented and dive operators are in evidence everywhere. Cancun also offers some excellent deep-sea fishing; charters can be arranged at hotels or one of the many marinas. Thrills and spills can be had at the modern water park near Punta Nizuc. Out of the water it is impossible to be bored. There are local Mayan ruins and archaeological sites to explore, an alligator farm, botany park, fun fairs and other attractions. There are two championship 18-hole golf courses and numerous other sports facilities, including well-maintained cycling routes.


It is impossible to go hungry on holiday in Cancun, where restaurants abound, from high-class eateries to familiar franchises, taco stands and fast-food joints. Those who wish to eat like the locals can be assured that Yucatan cuisine is regarded as the finest in all Mexico, combining Mayan and Spanish influences. Local dishes worth sampling include cochinita pibil(suckling pig baked in banana leaves with annatto sauce) and panuchos(tortillas with fried black beans, chicken and pickled onions). Seafood is also plentiful. A popular romantic option is to book for one of the numerous dinner cruises offered.

For a true taste of Mexico visitors can pay a visit to one of the many cantinas, traditional bar-restaurants, which are situated mainly around the downtown bullring. The atmosphere at the cantinas is particularly lively on Wednesday afternoons after the weekly bullfights, but the food and drink remains good quality every day of the week. Popular restaurants in Cancun include La Palapa Belga, hidden behind the Hotel Imperial Laguna; and Puerto Madero, situated on the shores of the lagoon.


Tourists should pack their dancing shoes when visiting Cancun on holiday, as there are a huge supply of nightclubs, discos and bars to suit every mood, from romantic to raunchy, funky to frenetic, rock to reggae and salsa to techno. After dark the city, particularly the Hotel Zone, comes alive, most clubs opening around 10pm and pumping out the music until sunrise, or later, the next morning.

Most clubs and pubs offer a continual variety of promotional or theme evenings, with foam parties, mini-skirt and bikini contests being hot favourites. Most offer ladies nights with free drinks for women. Hip and happening parties can be found at Dady Rock, Bulldog, The City, Dady O and Coco Bongo's nightclubs, all offering massive dance floors and pumping beats. The Party Hopper tour is a popular way to enjoy a number of Cancun's top nightlife venues; visitors pay about US$70 for free drinks and entry into three of Cancun's top clubs and bars.

Those seeking some more cultural entertainment should not miss the internationally renowned Ballet Folklorico, which holds performances in various venues around Cancun, featuring lavish costumes and traditional dances.


One of the main ingredients for a satisfying holiday is being able to return home with some worthwhile souvenirs. Shoppers can rejoice in Cancun, with a choice of seemingly endless shopping facilities, from ultra-modern malls with chic boutiques to street vendors, open-air markets and department stores. The Plaza la Fiesta is a favourite shopping venue in the Hotel Zone, and there is also a popular handicraft bazaar called El Zocalo, opposite the Convention Centre. Numerous malls line the main drag of Paseo Kukulkan that runs down the eight-mile (13km) hotel strip. Prices, however, are better in Cancun City itself, also known as Centro, on the mainland. There are some good shops along Yaxchilan Avenue, and the market on Tulum Avenue is recommended for buying silverware and Mexican handcrafts.

Credit cards and travellers cheques are accepted everywhere in Cancun. If you use cash you may have the 15 percent sales tax deducted if the shopkeeper is willing. Expect to bargain in the markets. If offered black coral, refuse, because it is an endangered species and you could run into problems taking it back home. Cancun shopping hours generally are weekdays between 10am and 2pm, and 4pm and 7pm. Many stores choose to stay open during the 'siesta' hours from 2pm to 4pm. On Saturdays most shops only open for the morning. A few open on Sunday until 1pm. Shops in malls tend to open weekdays only from 10am to 8pm.


Very few holiday visitors to Cancun have found reason to complain, even during peak season, and perhaps it has been justifiably called 'vacation utopia'. The resort is expensive, but most hotels offer all-inclusive rates which are generally good value. Petty crime is common, but sensible precautions should ensure there are no problems. Some visitors are afflicted by cases of diarrhoea and fever, known colloquially as 'Montezuma's revenge', caused by unfamiliar bacteria in water and food. This can be avoided by drinking bottled water and taking care about over-indulgence in spicy Mexican foods, margaritas or Mexican beer.

Cancun's beaches are extensive and spread out enough to never become too overcrowded even in peak season. The resort is exceptionally busy during America's Spring Break in March, when it is the favoured destination of hundreds of thousands of college students from North America; those wanting a more relaxing and less frenetic holiday should visit Cancun outside this season.

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,

This week's weather forecast

Patchy rain possible
28°C Low 26°C
Today: Sat 29 Apr
Patchy rain possible
29°C Low 25°C
Sun 30 Apr
29°C Low 25°C
Mon 01 May
29°C Low 25°C
Tue 02 May
Room details are not available yet. You'll be able to see them later in your booking journey.

Questions and Answers about The Grand at Moon Palace

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

1 Questions | 1 Answers

Hi Richard
Just contact our customer service department on: 03330339995 and they will be able to assist you

Added 1 year, 1 month ago.

By Sally.Dademo, team member

Rate Answer:


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