Moon Palace Golf & Spa Resort

  • Beachfront
  • 7 swimming pools
  • All Inclusive resort
  • Free WiFi
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
18967 reviews

The fantastic 5-star all-inclusive Moon Palace Golf & Spa Resort is perfect for adults and children of all ages. Set on a secluded white beach in a quiet spot, the hotel is away ... Continue reading

The fantastic 5-star all-inclusive Moon Palace Golf & Spa Resort is perfect for adults and children of all ages. Set on a secluded white beach in a quiet spot, the hotel is away from Cancun’s lively strip, yet close enough to allow you to join in the fun the moment you want to. With fun activities, huge pools and great service guests are sure to love the Moon Palace!

The Moon Palace Golf & Spa Resort boasts eight sparkling swimming pools, dotted with little bridges and islands, sun loungers and palm trees. There’s almost more pool than land, which gives a tropical island vibe perfect for getting you into the beach holiday spirit.

Golf lovers will love this place as there is a beautifully landscaped and challenging golf course onsite, while the ones who are after a complete relaxation will prefer the world-class luxury spa offering indulgent treatments and massages scattered in no less than 39 treatment rooms (!).

If that’s not enough, the hotel has its very own dolphinarium where guests can achieve the lifetime dream of swimming with friendly dolphins and viewing them from a submarine. There’s also the Moon Palace Golf & Spa Resort ‘Flowrider’, an incredible surf simulator which pumps thousands of gallons of water into a two lane wave pool, perfect for surfing and bodyboarding for both adults and children.

An impressive number of restaurants promises to satisfy all your gourmet yearnings. Just choose between Mexican, American, Italian, and Asian dishes (plus vegetarian and kids’ options). The hotel bars are as diverse as the restaurants, offering quality drinks and live music performances to enjoy while you sit back and drink in the beautiful Mexican sunset. So, head to the incredible Moon Palace Golf & Spa Resort Cancun for the trip of a lifetime for all the family – you won’t be disappointed!

Activities

  • Bicycle rental
  • Billiards
  • Children's playground
  • Cycling
  • Diving
  • Entertainment staff
  • Fitness centre
  • Games room
  • Golf course (within 3 km)
  • Hammam
  • Hot tub/jacuzzi
  • Massage
  • Mini golf
  • Nightclub/DJ
  • Sauna
  • Solarium
  • Spa and wellness centre
  • Table tennis
  • Tennis court
  • Water sport facilities (on site)

Other facilities

  • Garden
  • Outdoor pool
  • Sun terrace
  • Terrace

Facilities

  • 6 swim-up bars + 10 additional bars (pool bar, lobby bar, sunrise lounge, disco bar...)
  • 6 tennis courts
  • 6 whirlpools
  • 8 outdoor swimming pools
  • 15 restaurants including international, Caribbean, Italian, Mexican, Japanese/Oriental, Cajun and steakhouse
  • 18-hole mini-golf
  • 24-hour room service
  • 27-hole golf course
  • Beauty salon
  • Dolphinarium with the opportunity to swim and interact with dolphins
  • Snorkelling and scuba-diving
  • Spa with 39 treatment rooms, massages, bath therapies, facials and body scrubs
  • Wi-Fi (selected areas)

    For children:

  • Kids' club (4-12yrs)
  • Kids' pool with splash park
  • Playroom
  • Teens' lounge (12-17yrs) with arcade games, games consoles, pool table, air hockey table, disco and bar serving soft drinks and snacks

All Inclusive

Meals:

  • Breakfast, Buffet; International.
  • Lunch, Buffet; International.
  • Dinner, Buffet; A la Carte.
  • Snacks, Unlimited.
  • Room Service (24 hrs).

Drinks:

  • Restaurant (15 restaurants ).
  • Mini Bar, Unlimited (Filled every other day).
  • Bar (12 Bars).
  • Locally produced Alcohol; Locally produced non Alcohol; Imported Alcohol; Imported non Alcohol; Premium brands; International, Wine; Spirits.

Accommodation

Room facilities

Deluxe Resort View rooms have 1 king-size bed or 2 double beds, air conditioning, TV, coffee-maker, iron, ironing board, bathrobes, slippers, hairdryer, hair straighteners, double whirlpool bath, shower room and balcony or terrace.

Concierge Level rooms (max. 2 adults) with king-size bed, CD/DVD player and ocean view, and include 2 massages (25mins each), aromatherapy menu, upgraded toiletries, private candlelit dinner (once per stay), private check-in, pillow menu and nightly turndown service.

Family Deluxe rooms (up to 4 adults and 2 children) with 1 bedroom with king-size bed, second bedroom with 2 double beds, games console, DVD player, selection of DVDs and games on request, bathrobes, slippers, beach toys for use during stay, and special kids' room service menu (these rooms are only available for parties travelling with children 12yrs and under).

Also available: Deluxe Resort View rooms for sole use and Superior Deluxe Ocean View rooms.

Price Overview

The prices shown below show the cheapest holiday offers for the Moon Palace Golf & Spa Resort in Cancun. Please use the price links to see all holiday deals available for that month.

Price Overview 2016 2017
Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Holidays from - - - - - - - - - - - -
Avg. Daily Temp (°C) 23 24 25 21 27 28 23 30 32 28 28 28
Avg. Evening Temp (°C) 23 24 25 20 27 28 23 30 32 28 24 27

Payment Options

Payment options accepted:

We do not charge a fee to our customers who use debit cards, but credit cards do incur a fee of 2.5% of the payment value.

To make booking a holiday at Moon Palace Golf & Spa Resort in Cancun easier for you, we provide a range of different payment options. To find out if you can book Moon Palace Golf & Spa Resort with a low deposit holiday option, please click the "Price and Availability" button above.

Once a small, unremarkable fishing village, the holiday resort of Cancun is today the reason most people visit Mexico. It is made up of two parts: the glitzy hotel zone dedicated to tourism, and the downtown area inhabited by the permanent residents. A different atmosphere prevails in each, with a dramatic contrast between the air-conditioned shopping malls, chic restaurant dining, spring break vacationers and wealthy pleasure-seeking tourists in one; and bustling market street stalls, noisy vendors, and the daily grind of people at work in the other.

The hotel zone, situated on a thin strip of land (Isla Cancun) in the shape of a figure '7', is what people imagine when they talk about Cancun. It is a vision of Caribbean paradise with soft white sand beaches and clear blue-green waters. There is plenty of high quality holiday accommodation available, a wide choice of restaurants and shops, a notoriously energetic nightlife, and an array of activities, including both land and water sports. Cancun is also a good base from which to explore some of the nearby attractions, particularly the ancient Mayan site of Chichén Itzá on the mainland, which is the best restored and most famous of the archaeological sites on the Yucatán Peninsula.

Resort Rating

Scenery

Shopping

Family

Watersports

Young

Cost

Nightlife

Sightseeing

Beach

Restaurants

Activities

The main reason for a Cancun holiday is to take advantage of the legendary beaches with their powdery, incredibly white sand washed by the warm, turquoise waters of the Caribbean. A wide variety of beach-based activities are offered on every beach in the tourist zone: volleyball, parasailing, snorkelling, jet skiing and so on. Alternatively just relax in a hammock. People watching is also a major activity all over the many miles of beaches.

Diving and snorkelling are the most sought-after water pursuits of the energetic, with some of the world's most famous coral reefs on the doorstep. All equipment can be rented and dive operators are in evidence everywhere. Cancun also offers some excellent deep-sea fishing; charters can be arranged at hotels or one of the many marinas. Thrills and spills can be had at the modern water park near Punta Nizuc. Out of the water it is impossible to be bored. There are local Mayan ruins and archaeological sites to explore, an alligator farm, botany park, fun fairs and other attractions. There are two championship 18-hole golf courses and numerous other sports facilities, including well-maintained cycling routes.

Restaurants

It is impossible to go hungry on holiday in Cancun, where restaurants abound, from high-class eateries to familiar franchises, taco stands and fast-food joints. Those who wish to eat like the locals can be assured that Yucatan cuisine is regarded as the finest in all Mexico, combining Mayan and Spanish influences. Local dishes worth sampling include cochinita pibil(suckling pig baked in banana leaves with annatto sauce) and panuchos(tortillas with fried black beans, chicken and pickled onions). Seafood is also plentiful. A popular romantic option is to book for one of the numerous dinner cruises offered.

For a true taste of Mexico visitors can pay a visit to one of the many cantinas, traditional bar-restaurants, which are situated mainly around the downtown bullring. The atmosphere at the cantinas is particularly lively on Wednesday afternoons after the weekly bullfights, but the food and drink remains good quality every day of the week. Popular restaurants in Cancun include La Palapa Belga, hidden behind the Hotel Imperial Laguna; and Puerto Madero, situated on the shores of the lagoon.

Nightlife

Tourists should pack their dancing shoes when visiting Cancun on holiday, as there are a huge supply of nightclubs, discos and bars to suit every mood, from romantic to raunchy, funky to frenetic, rock to reggae and salsa to techno. After dark the city, particularly the Hotel Zone, comes alive, most clubs opening around 10pm and pumping out the music until sunrise, or later, the next morning.

Most clubs and pubs offer a continual variety of promotional or theme evenings, with foam parties, mini-skirt and bikini contests being hot favourites. Most offer ladies nights with free drinks for women. Hip and happening parties can be found at Dady Rock, Bulldog, The City, Dady O and Coco Bongo's nightclubs, all offering massive dance floors and pumping beats. The Party Hopper tour is a popular way to enjoy a number of Cancun's top nightlife venues; visitors pay about US$70 for free drinks and entry into three of Cancun's top clubs and bars.

Those seeking some more cultural entertainment should not miss the internationally renowned Ballet Folklorico, which holds performances in various venues around Cancun, featuring lavish costumes and traditional dances.

Shopping

One of the main ingredients for a satisfying holiday is being able to return home with some worthwhile souvenirs. Shoppers can rejoice in Cancun, with a choice of seemingly endless shopping facilities, from ultra-modern malls with chic boutiques to street vendors, open-air markets and department stores. The Plaza la Fiesta is a favourite shopping venue in the Hotel Zone, and there is also a popular handicraft bazaar called El Zocalo, opposite the Convention Centre. Numerous malls line the main drag of Paseo Kukulkan that runs down the eight-mile (13km) hotel strip. Prices, however, are better in Cancun City itself, also known as Centro, on the mainland. There are some good shops along Yaxchilan Avenue, and the market on Tulum Avenue is recommended for buying silverware and Mexican handcrafts.

Credit cards and travellers cheques are accepted everywhere in Cancun. If you use cash you may have the 15 percent sales tax deducted if the shopkeeper is willing. Expect to bargain in the markets. If offered black coral, refuse, because it is an endangered species and you could run into problems taking it back home. Cancun shopping hours generally are weekdays between 10am and 2pm, and 4pm and 7pm. Many stores choose to stay open during the 'siesta' hours from 2pm to 4pm. On Saturdays most shops only open for the morning. A few open on Sunday until 1pm. Shops in malls tend to open weekdays only from 10am to 8pm.

Negatives

Very few holiday visitors to Cancun have found reason to complain, even during peak season, and perhaps it has been justifiably called 'vacation utopia'. The resort is expensive, but most hotels offer all-inclusive rates which are generally good value. Petty crime is common, but sensible precautions should ensure there are no problems. Some visitors are afflicted by cases of diarrhoea and fever, known colloquially as 'Montezuma's revenge', caused by unfamiliar bacteria in water and food. This can be avoided by drinking bottled water and taking care about over-indulgence in spicy Mexican foods, margaritas or Mexican beer.

Cancun's beaches are extensive and spread out enough to never become too overcrowded even in peak season. The resort is exceptionally busy during America's Spring Break in March, when it is the favoured destination of hundreds of thousands of college students from North America; those wanting a more relaxing and less frenetic holiday should visit Cancun outside this season.

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,
Currency: Mexico Peso (MXN)

This week's weather forecast

Cloudy
30°C Low 24°C
Today: Sat 03 Dec
Patchy rain possible
31°C Low 23°C
Sun 04 Dec
Moderate or heavy rain shower
32°C Low 27°C
Mon 05 Dec
Moderate or heavy rain shower
32°C Low 26°C
Tue 06 Dec

Photos of the Cancun area

Panoramio is a photo-sharing network designed for users to upload their own travel photos and place them on the map, giving you a better idea of what to expect from a location before you visit. We decided to use Panoramio because we want you to see images that reflect real life, not just the glossy photos that the brochures provide.

Photos provided by Panoramio. Photos are under the copyright of their owners.

Questions and Answers about Moon Palace Golf & Spa Resort

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

8 Questions | 11 Answers

Hi Jackie, Pool towels are provided for guest use. Regards

Added 5 months ago.

By Leanne, loveholidays.com team member

Rate Answer:

Answer

Hi Samantha
Yes Moon Palace do weddings, my friend recently got married here Ill drop you an email
regards

Added 8 months, 2 weeks ago.

By Karen.Blackburn, loveholidays.com team member

Rate Answer:

Answer

Hi there, You c an use your Free Resort Credit towards green fees or you can forfeit the whole amount of your resort credit for Unlimited Golf which includes Unlimited rounds of golf, transport to and from the course, balls for practice and food and drink on the course and in the club house. You do have to pay a $38 per round per person cart fee which you cant use the credit for. Below is the latest pricing information we have should you not want to take the Unlimited golf offer, please be aware that prices are subject to change.
Green Fees (18 holes) Includes shared Cart $303.00
Junior Fee 12 years and younger $67.00
Twilight Fee After 2:30pm Shared Cart $178.00
Extra Rider Shared cart, snacks & beverages $35.00
Club Rentals Callaway Diablo $53.00
Range Balls Large bag (50 balls $5.00 / Small bag (25 balls) $3.00
Bag Storage Per night $2.00
Per week $10.00
Caddy fee Optional, per Group $30.00
Lessons Per hour, per person $45.00
Kind Regards

Added 8 months, 2 weeks ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

Hi Teresa, I wouldn’t say there is a mosquito problem as such but at certain times of the year there is a risk of a bite or two. Kind regards

Added 8 months, 4 weeks ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

Hi Mike, The Moon Palace resort is a big one so whilst you can get around on foot it is much easier to do by cart. You can use your resort credit against green fees and the cart can be used on the course. Kind regards

Added 9 months ago.

By Gemma.Larder, loveholidays.com team member

Rate Answer:

Answer

They actually hold a casino night at the hotel, thanks Esther

Added 1 year, 6 months ago.

By Esther, loveholidays.com team member

Rate Answer:

There are three large casinos in Cancun all are easily accessible by taxi from the Moon Palace.

Added 1 year, 6 months ago.

By Lisa.Weldon, loveholidays.com team member

Rate Answer:

Answer

These are the room types at this hotel:
Deluxe resort view
Junior suite golf course view
Superior deluxe ocean view
Superior deluxe ocean front
Concierge Level Ocean View
Wellness Suites
Family Deluxe

Added 1 year, 10 months ago.

By Darren, loveholidays.com team member

Rate Answer:

All rooms at this hotel are luxurious and will take your breath away, with whirlpool in every room.
The highest room category for couples would be Wellness Suites - Sunrise.
These feature direct access to the private pool available exclusively for guests who book this room category along with other luxury benefits.
There is also Family Deluxe- Sunrise which comprising 2 connecting rooms, 2 bathrooms, xbox 360 minibar along with many luxury benefits.

Added 1 year, 10 months ago.

By Lisa.Weldon, loveholidays.com team member

Rate Answer:

Answer

Hello, Yes there is a choice of 13 buffet and a la carte restaurants to choose from. Thanks

Added 2 years ago.

By Leanne, loveholidays.com team member

Rate Answer:

Hi Pip,
You can dine in any of the 14 restaurants every night of the week including Mexican, American, Italian and Asian. You do need to make a reservation for the La Trattoria and Bambu.

Added 2 years ago.

By Rena, loveholidays.com team member

Rate Answer:

Answer

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