Hyatt Zilara Cancún

  • Beachfront
  • Outdoor Pool
  • Free WiFi
  • Modern spa
  • Low Deposit Options Available
  • Interest FREE Payment Plans
TripAdvisor Traveller rating:
5678 reviews

Hyatt hotels are a byword for international luxury, and Cancun - on Mexico's Caribbean coast - is a byword for laid-back sun, sea, and partying fun. Bringing the two together seems ... Continue reading

Hyatt hotels are a byword for international luxury, and Cancun – on Mexico’s Caribbean coast – is a byword for laid-back sun, sea, and partying fun. Bringing the two together seems like the perfect recipe for a beach holiday, and the adults-only Hyatt Zilara Cancun, with its beautiful seafront location is the ideal way to get a taste of this Latin American paradise.

Hyatt hotels are designed around meeting every last whim of some of the world’s most demanding luxury travellers. This means extraordinary service, and extras- If you want a butler to fetch you a sandwich and a drink while you lounge on the beach you’re very much invited to do so. The rooms live up to this standard, too, with Egyptian cotton sheets on king-size beds, double whirlpool baths and rain showers. Each private balcony boasts wonderful views of Cancun’s Caribbean coast.

The resort is built around two pools: an infinity pool with swim-up bar, and a big, more activity focussed pool, complete with an Olympic sized length-swimming section. If fitness is your thing, you’ll have plenty of chances to burn some calories playing tennis, scuba diving off-shore, or working out in the gym. If Mexico’s mañana spirit is what you’re after then the Mayan-inspired spa with its holistic treatments is the place to go.

Six restaurants will see you choosing each night between everything from Japanese to local cuisine before enjoying your cocktails by the pool or in a string of stylish bars. Should you want to explore further, Cancun is a holiday maker’s theme park. It’s got a world-renowned clubbing scene that’s fuelled by visiting American students. Furthermore, it’s a world-class water sports destination. While the resort itself is international in flavour, the Yucatan has some rich Mexican cultural and historical attractions, including the wonderful Mayan pyramids as well as temples perching on the cliffs at Tulum.

Cancun is one of the world’s beacons in sun, sand and luxury. The Hyatt Zilara Cancun – available at great-value prices through Loveholidays – is a brilliant way to enjoy and enhance your Mexican Caribbean experience.

Activities

  • Beachfront Bikes available (free) Children's playground Diving Entertainment staff Fitness centre Golf course (within 3 km) Kids Club Massage Snorkelling Tennis court* Water sport facilities (on site)

Other facilities

  • Garden* Outdoor pool (all year)

Facilities

  • Air conditioning Barber/beauty shop Car hire Family rooms Free WiFi Gift shop Mini-market on site Non smoking rooms Room service Shops (on site) Shuttle service (free) Vending machine (drinks) Vending machine (snacks)

Food and Drink

The breakfast type is a la Carte. The hotel has 6 restaurants. A snack bar is also available throughout the day. Evenings can be spent at the lobby bar.

Other Information

Payment facilities include American Express and Visa Card. Additional fees may apply for certain facilities, amenities or activities.

Payment Options

Payment options accepted:

We do not charge a fee to our customers who use debit cards, but credit cards do incur a fee of 2.5% of the payment value.

To make booking a holiday at Hyatt Zilara Cancún in Cancun easier for you, we provide a range of different payment options. To find out if you can book Hyatt Zilara Cancún with a low deposit holiday option, please click the "Price and Availability" button above.

Once a small, unremarkable fishing village, the holiday resort of Cancun is today the reason most people visit Mexico. It is made up of two parts: the glitzy hotel zone dedicated to tourism, and the downtown area inhabited by the permanent residents. A different atmosphere prevails in each, with a dramatic contrast between the air-conditioned shopping malls, chic restaurant dining, spring break vacationers and wealthy pleasure-seeking tourists in one; and bustling market street stalls, noisy vendors, and the daily grind of people at work in the other.

The hotel zone, situated on a thin strip of land (Isla Cancun) in the shape of a figure '7', is what people imagine when they talk about Cancun. It is a vision of Caribbean paradise with soft white sand beaches and clear blue-green waters. There is plenty of high quality holiday accommodation available, a wide choice of restaurants and shops, a notoriously energetic nightlife, and an array of activities, including both land and water sports. Cancun is also a good base from which to explore some of the nearby attractions, particularly the ancient Mayan site of Chichén Itzá on the mainland, which is the best restored and most famous of the archaeological sites on the Yucatán Peninsula.

Resort Rating

Scenery

Shopping

Family

Watersports

Young

Cost

Nightlife

Sightseeing

Beach

Restaurants

Activities

The main reason for a Cancun holiday is to take advantage of the legendary beaches with their powdery, incredibly white sand washed by the warm, turquoise waters of the Caribbean. A wide variety of beach-based activities are offered on every beach in the tourist zone: volleyball, parasailing, snorkelling, jet skiing and so on. Alternatively just relax in a hammock. People watching is also a major activity all over the many miles of beaches.

Diving and snorkelling are the most sought-after water pursuits of the energetic, with some of the world's most famous coral reefs on the doorstep. All equipment can be rented and dive operators are in evidence everywhere. Cancun also offers some excellent deep-sea fishing; charters can be arranged at hotels or one of the many marinas. Thrills and spills can be had at the modern water park near Punta Nizuc. Out of the water it is impossible to be bored. There are local Mayan ruins and archaeological sites to explore, an alligator farm, botany park, fun fairs and other attractions. There are two championship 18-hole golf courses and numerous other sports facilities, including well-maintained cycling routes.

Restaurants

It is impossible to go hungry on holiday in Cancun, where restaurants abound, from high-class eateries to familiar franchises, taco stands and fast-food joints. Those who wish to eat like the locals can be assured that Yucatan cuisine is regarded as the finest in all Mexico, combining Mayan and Spanish influences. Local dishes worth sampling include cochinita pibil(suckling pig baked in banana leaves with annatto sauce) and panuchos(tortillas with fried black beans, chicken and pickled onions). Seafood is also plentiful. A popular romantic option is to book for one of the numerous dinner cruises offered.

For a true taste of Mexico visitors can pay a visit to one of the many cantinas, traditional bar-restaurants, which are situated mainly around the downtown bullring. The atmosphere at the cantinas is particularly lively on Wednesday afternoons after the weekly bullfights, but the food and drink remains good quality every day of the week. Popular restaurants in Cancun include La Palapa Belga, hidden behind the Hotel Imperial Laguna; and Puerto Madero, situated on the shores of the lagoon.

Nightlife

Tourists should pack their dancing shoes when visiting Cancun on holiday, as there are a huge supply of nightclubs, discos and bars to suit every mood, from romantic to raunchy, funky to frenetic, rock to reggae and salsa to techno. After dark the city, particularly the Hotel Zone, comes alive, most clubs opening around 10pm and pumping out the music until sunrise, or later, the next morning.

Most clubs and pubs offer a continual variety of promotional or theme evenings, with foam parties, mini-skirt and bikini contests being hot favourites. Most offer ladies nights with free drinks for women. Hip and happening parties can be found at Dady Rock, Bulldog, The City, Dady O and Coco Bongo's nightclubs, all offering massive dance floors and pumping beats. The Party Hopper tour is a popular way to enjoy a number of Cancun's top nightlife venues; visitors pay about US$70 for free drinks and entry into three of Cancun's top clubs and bars.

Those seeking some more cultural entertainment should not miss the internationally renowned Ballet Folklorico, which holds performances in various venues around Cancun, featuring lavish costumes and traditional dances.

Shopping

One of the main ingredients for a satisfying holiday is being able to return home with some worthwhile souvenirs. Shoppers can rejoice in Cancun, with a choice of seemingly endless shopping facilities, from ultra-modern malls with chic boutiques to street vendors, open-air markets and department stores. The Plaza la Fiesta is a favourite shopping venue in the Hotel Zone, and there is also a popular handicraft bazaar called El Zocalo, opposite the Convention Centre. Numerous malls line the main drag of Paseo Kukulkan that runs down the eight-mile (13km) hotel strip. Prices, however, are better in Cancun City itself, also known as Centro, on the mainland. There are some good shops along Yaxchilan Avenue, and the market on Tulum Avenue is recommended for buying silverware and Mexican handcrafts.

Credit cards and travellers cheques are accepted everywhere in Cancun. If you use cash you may have the 15 percent sales tax deducted if the shopkeeper is willing. Expect to bargain in the markets. If offered black coral, refuse, because it is an endangered species and you could run into problems taking it back home. Cancun shopping hours generally are weekdays between 10am and 2pm, and 4pm and 7pm. Many stores choose to stay open during the 'siesta' hours from 2pm to 4pm. On Saturdays most shops only open for the morning. A few open on Sunday until 1pm. Shops in malls tend to open weekdays only from 10am to 8pm.

Negatives

Very few holiday visitors to Cancun have found reason to complain, even during peak season, and perhaps it has been justifiably called 'vacation utopia'. The resort is expensive, but most hotels offer all-inclusive rates which are generally good value. Petty crime is common, but sensible precautions should ensure there are no problems. Some visitors are afflicted by cases of diarrhoea and fever, known colloquially as 'Montezuma's revenge', caused by unfamiliar bacteria in water and food. This can be avoided by drinking bottled water and taking care about over-indulgence in spicy Mexican foods, margaritas or Mexican beer.

Cancun's beaches are extensive and spread out enough to never become too overcrowded even in peak season. The resort is exceptionally busy during America's Spring Break in March, when it is the favoured destination of hundreds of thousands of college students from North America; those wanting a more relaxing and less frenetic holiday should visit Cancun outside this season.

Essential Information

Time Zone

Plug Type

Voltage 127V 60Hz
Language: Spanish,

This week's weather forecast

Sunny
33°C Low 26°C
Today: Wed 23 Aug
Overcast
33°C Low 25°C
Thu 24 Aug
Patchy rain possible
33°C Low 27°C
Fri 25 Aug
Sunny
32°C Low 26°C
Sat 26 Aug

Hotel address : BLVD KUKULCAN KM 11.5 ZONA HOTELERA,, Cancun, Mexico, 77500

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A selection of available rooms is shown below. More options may be available.
  • Deluxe Junior Suite with Balcony/Terrace
    • Air-Conditioning
    • Alarm Clock
    • Balcony
    • Bathrobe
    • Bathroom
    • Double Bed
    • King Size Bed
    • Desktop
    • Fire Alarm
    • Tiled
    • Hairdryer
    • Handicapped Accessible
    • Handicapped Bathroom
    • Heating
    • Internet
    • Jacuzzi
    • Kettle Tea-Coffee
    • Mini Bar
    • Newspaper
    • Phone
    • Radio
    • Safe
    • Shower
    • Terrace
    • TV
    • Wheelchair Accessibility
  • Deluxe Suite - King Bed with Terrace
    • Living room
    • Trouser press
    • Pillow menu
    • Housekeeping
    • Room size (sqm): 61
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Hyatt Zilara with Ocean View King Room / Double Room with Balcony with Hammock
    • Wi Fi Internet Connection
    • Coffee/Tea making facilities
    • LCD Sat TV
    • Safety Box Laptop size
    • Work Desk
    • Bathroom with rain shower / hand shower
    • Bathrobes and slippers
    • Luxury Toiletries
    • Refreshment centre
    • Balcony with hammock
    • Individual air-conditioning system (cold and hot)
  • Junior Deluxe Double Suite Room with Balcony/Terrace
    • Air-Conditioning
    • Alarm Clock
    • Balcony
    • Bathrobe
    • Bathroom
    • Double Bed
    • King Size Bed
    • Desktop
    • Fire Alarm
    • Tiled
    • Hairdryer
    • Handicapped Accessible
    • Handicapped Bathroom
    • Heating
    • Internet
    • Jacuzzi
    • Kettle Tea-Coffee
    • Mini Bar
    • Newspaper
    • Phone
    • Radio
    • Safe
    • Shower
    • Terrace
    • TV
    • Wheelchair Accessibility
  • Junior Double Suite with Balcony/Terrace
    • Air-Conditioning
    • Alarm Clock
    • Balcony
    • Bathrobe
    • Bathroom
    • Double Bed
    • King Size Bed
    • Desktop
    • Fire Alarm
    • Tiled
    • Hairdryer
    • Handicapped Accessible
    • Handicapped Bathroom
    • Heating
    • Internet
    • Jacuzzi
    • Kettle Tea-Coffee
    • Mini Bar
    • Newspaper
    • Phone
    • Radio
    • Safe
    • Shower
    • Terrace
    • TV
    • Wheelchair Accessibility
  • Junior Double Suite with Balcony/Terrace and Ocean View
    • Air-Conditioning
    • Alarm Clock
    • Balcony
    • Bathrobe
    • Bathroom
    • Double Bed
    • King Size Bed
    • Desktop
    • Fire Alarm
    • Tiled
    • Hairdryer
    • Handicapped Accessible
    • Handicapped Bathroom
    • Heating
    • Internet
    • Jacuzzi
    • Kettle Tea-Coffee
    • Mini Bar
    • Newspaper
    • Phone
    • Radio
    • Safe
    • Shower
    • Terrace
    • TV
    • Wheelchair Accessibility
  • Junior Double Suite with Balcony/Terrace and Side Sea View
    • Air-Conditioning
    • Alarm Clock
    • Balcony
    • Bathrobe
    • Bathroom
    • Double Bed
    • King Size Bed
    • Desktop
    • Fire Alarm
    • Tiled
    • Hairdryer
    • Handicapped Accessible
    • Handicapped Bathroom
    • Heating
    • Internet
    • Jacuzzi
    • Kettle Tea-Coffee
    • Mini Bar
    • Newspaper
    • Phone
    • Radio
    • Safe
    • Shower
    • Terrace
    • TV
    • Wheelchair Accessibility
  • Junior Suite - King Bed with Terrace
    • Housekeeping
    • DVD player
    • Living room
    • Pillow menu
    • Room size (sqm): 61
    • Trouser press
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite - King Bed with Terrace and Ocean View
    • Living room
    • Trouser press
    • Room size (sqm): 61
    • Pillow menu
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite - Ocean Front King Bed with Terrace
    • Living room
    • Room size (sqm): 61
    • Hydro-massage bath
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite - Ocean Front Two Queen Beds with Terrace
    • Living room
    • Pillow menu
    • Room size (sqm): 61
    • Trouser press
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite - Ocean Front with Terrace
    • Trouser press
    • Room size (sqm): 61
    • Pillow menu
    • Living room
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite - Twins with Terrace
    • Housekeeping
    • Room size (sqm): 61
    • Living room
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite - Two Double Beds with Terrace and Ocean View
    • Living room
    • Room size (sqm): 61
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite Hyatt Zilara Double Room with Balcony with Hammock
    • Wi Fi Internet Connection
    • Coffee/Tea making facilities
    • LCD Sat TV
    • Safety Box Laptop size
    • Work Desk
    • Bathroom with rain shower / hand shower
    • Bathrobes and slippers
    • Luxury Toiletries
    • Refreshment centre
    • Balcony with hammock
    • Individual air-conditioning system (cold and hot)
  • Junior Suite Hyatt Zilara King Room with Balcony with Hammock
    • Wi Fi Internet Connection
    • Coffee/Tea making facilities
    • LCD Sat TV
    • Safety Box Laptop size
    • Work Desk
    • Bathroom with rain shower / hand shower
    • Bathrobes and slippers
    • Luxury Toiletries
    • Refreshment centre
    • Balcony with hammock
    • Individual air-conditioning system (cold and hot)
  • Junior Suite Hyatt Zilara Ocean Front King Room/Double Room with Balcony with Hammock
    • Wi Fi Internet Connection
    • Coffee/Tea making facilities
    • LCD Sat TV
    • Safety Box Laptop size
    • Work Desk
    • Bathroom with rain shower / hand shower
    • Bathrobes and slippers
    • Luxury Toiletries
    • Refreshment centre
    • Balcony with hammock
    • Individual air-conditioning system (cold and hot)
  • Junior Suite with Balcony/Terrace
    • Housekeeping
    • Living room
    • Room size (sqm): 61
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Junior Suite with Balcony/Terrace and Ocean View
    • Air-Conditioning
    • Alarm Clock
    • Balcony
    • Bathrobe
    • Bathroom
    • Double Bed
    • King Size Bed
    • Desktop
    • Fire Alarm
    • Tiled
    • Hairdryer
    • Handicapped Accessible
    • Handicapped Bathroom
    • Heating
    • Internet
    • Jacuzzi
    • Kettle Tea-Coffee
    • Mini Bar
    • Newspaper
    • Phone
    • Radio
    • Safe
    • Shower
    • Terrace
    • TV
    • Wheelchair Accessibility
  • Junior Suite with Balcony/Terrace and Side Sea View
    • Air-Conditioning
    • Alarm Clock
    • Balcony
    • Bathrobe
    • Bathroom
    • Double Bed
    • King Size Bed
    • Desktop
    • Fire Alarm
    • Tiled
    • Hairdryer
    • Handicapped Accessible
    • Handicapped Bathroom
    • Heating
    • Internet
    • Jacuzzi
    • Kettle Tea-Coffee
    • Mini Bar
    • Newspaper
    • Phone
    • Radio
    • Safe
    • Shower
    • Terrace
    • TV
    • Wheelchair Accessibility
  • Presidential Suite with Balcony/Terrace
    • Living room
    • Room size (sqm): 124
    • Telephone in the bathroom
    • Pillow menu
    • DVD player
    • Hydro-massage bath
    • Trouser press
    • Wake-up service
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Suite with Terrace
    • Wake-up service
    • Telephone in the bathroom
    • Pillow menu
    • Hydro-massage bath
    • Trouser press
    • Room size (sqm): 124
    • Living room
    • DVD player
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector
  • Swim-Up Suite with Terrace
    • Pillow menu
    • Private Pool: 1
    • Room size (sqm): 61
    • Living room: 1
    • Hydro-massage bath
    • Hot tub
    • Trouser press
    • Number of bedrooms: 1
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Wi-fi
    • Internet access
    • Direct dial telephone
    • TV
    • Radio
    • Hi-fi
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Terrace
    • Wheelchair-accessible
    • Smoke detector

Questions and Answers about Hyatt Zilara Cancún

If you can’t find what you’re looking for or if you have a question about this specific hotel, please get in touch via the Add a Question button below. Our knowledgeable team will aim to respond to your question within 72 hours. In the meantime, previously asked questions can be found below and answers to some of the most commonly asked questions can be found on our FAQs page.

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