About Us

How can we help you?

We want to ensure you’ve got everything you need to have a fantastic holiday, so we’ve tried to make it as easy as possible for you to get in contact with us. If you’d like to submit a question, you can do so in the form below - we just need a few details from you first and will try our best to get back to you as soon as possible.

Manage My Booking

Manage My Booking is the easiest way to keep up to date with all your travel itinerary.

  • View your booking online
  • Make payments
  • View travel documents
  • Update your API (Advanced Passenger Information)

Have you checked our FAQs section?

Quick answers to most of your questions in our FAQs section.

Submit a question

If you’d like to submit a question, you can do so in the form below – we just need a few details from you first and we will get back to you as soon as possible.

If you would like a loveholidays.com consultant to contact you and discuss your itinerary in detail please use our:

Customer Support form

* Denotes the fields that are mandatory.

Contact by Phone - After Sales

If you have a query about your booking that cannot be answered by our FAQs section please call a member of our Customer Services Team who will be happy to help.

Phone: 0161 372 0071

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.

Customer Services opening hours:

  • Monday-Friday 8am to 8pm
  • Saturday 9am to 6pm
  • Sunday 10am to 6pm
  • Bank Holidays: 10am to 6pm

Contact by Phone - New Bookings

Call a member of our Sales Team who will be happy to help.

Phone:01613 720 049

Calls to 0800 numbers are normally free of charge from landlines but charges may apply from mobile phones; calls to 01 numbers from mobile phones are often included in your inclusive minutes.

Call Centre Opening Times:

  • Monday-Friday 8am to 11pm
  • Saturday 8am to 10pm
  • Sunday 9am to 10pm
  • Bank Holidays 10am to 10pm

Contact and Complaints - After Travel

If you have any comments or wish to register a formal complaint please provide full details of your complaint and your HAY/LVE reference number so that we can begin an investigation.

Email: AfterYourHoliday@loveholidays.com

Alternatively you can write to us at our postal address below.

Please note: We are an agent for our suppliers and may need to approach third parties for information before we can provide you with a full response. This can sometimes take up to 28 days.

Contact by Post

If you have any comments about any aspect of this service or about holidays we feature, please do write to us at the address below:

Worthing House
2 – 6 South Street
West Sussex
BN11 3AE

Please ensure any post you send us is adequately stamped. Where postage has been underpaid the letter will not reach us.